Islander Cruises
Islander Cruises
4.6
上午9:00 - 下午5:00
星期一
上午9:00 - 下午5:00
星期二
上午9:00 - 下午5:00
星期三
上午9:00 - 下午5:00
星期四
上午9:00 - 下午5:00
星期五
上午9:00 - 下午5:00
星期六
上午9:00 - 下午5:00
星期日
上午9:00 - 下午5:00
4.6
83 条点评
极佳
67
非常好
8
一般
3
较差
2
很糟糕
3
Peter W
澳大利亚Greater Adelaide8 条分享
2025年2月 • 好友
After a shaky start with confusion over our booking, the two hour Glass bottom Boat Turtle Tour went from strength to strength. At the first snorkel stop, the skipper Peter was extremely patient with two elderly ladies who had never snorkelled, offering them noodles for buoyancy. Within five minutes he had them in the water marvelling at the coral and the amazing range of fish. We then moved onto another spot where we had great views of a number of turtles swimming through the glass bottom. The real highlight came next when we had our second snorkel and swam with the turtles. It was a wonderful two hours and I will never forget the look on the faces of those two elderly women. Well done Peter!
撰写日期：2025年2月27日
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Explore06083173586
2 条分享
2025年1月 • 家庭
You have to remember this is an island with very changeable weather so be prepared to be flexible with tour dates times and itinerary. We booked for the Wednesday but were moved to the Thursday for very sound reasons but we had walked all the way there before being told so I would phone to confirm the trip is going ahead. Once out on the boat it was fantastic we saw the turtles and learnt a lot about the whole ecology, it is a must for Lord Howe.
撰写日期：2025年2月16日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Maree C
5 条分享
2025年2月 • 夫妻情侣
Trip ended up good but was booked 5 days before trip and we didn't have it confirmed as going until late the afternoon prior. We chose this company due to being recommended but became stressful due to we only had 2 days left on island if cancelled. Information given during tour was informative and he was very knowledgeable. Feel he is dropping the ball as when we arrived for trip everyone gathered was informed was now cut from 3 hours down to 2 as he had to pick someone up, no discussion of refund. On return from trip chatted to a lady we picked up that she was quoted $30 for this but was told it was $50 when she arrived, she was not happy either. Seems they are now just cashing in on tourists with little concern.
As stated trip was knowledgeable and professional but changes and confirmation of trip was inadequate. Other companies the afternoon before were only to happy to add us with no upfront fee. Look at others first l would suggest.
As stated trip was knowledgeable and professional but changes and confirmation of trip was inadequate. Other companies the afternoon before were only to happy to add us with no upfront fee. Look at others first l would suggest.
撰写日期：2025年2月5日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Brad B
澳大利亚悉尼32 条分享
2025年1月 • 家庭
The tour is excellent with lots of beautiful fish, amazing coral and terrific turtles. Pete was a knowledgeable guide providing plenty of insights and able to manoeuvre the glass bottom boat right over the turtles.
Staff member Neve exceptional to deal with - friendly, obliging, helpful.
A must-do on a visit to the stunning Lord Howe Island.
Staff member Neve exceptional to deal with - friendly, obliging, helpful.
A must-do on a visit to the stunning Lord Howe Island.
撰写日期：2025年1月23日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Adventuress01
5 条分享
2024年5月 • 家庭
As many people wrote on the review, Peter obviously need vacation from his job and tourists. Right from the beginning 2 ladies arrived late and he got upset and told us what he won’t wait for them!! 2 minutes later they arrived. Ok, let’s enjoy our 2 hour’s snorkel.
After the 1st snorkel, a lady came back to the boat 10 minutes after he tried to signal her to come back. While he tried to signal her, he got upset and couldn’t stop tell us that we will miss out 10 mins on our next snorkel because of the lady. He couldn’t stop repeating it and make her look really bad. What is the rush????? Obviously he didn’t care!
When we arrived at the 2nd snorkeling place, he told us to get in the water faster otherwise we will miss out. He reminded us that we already lost 10 mins because of the lady. At that point, I had enough and I told him to stop stressing everyone out and told him we need to get our snorkel kit properly. I went in the water shaking of what just happened and couldn’t enjoy my snorkeling.
So 80$ for a 2 hours snorkeling but really snorkel 40 mins. The boat ride to the reef took longer than the time we snorkel !!
Please Peter, change your attitude otherwise just don’t go out at sea!!!
After the 1st snorkel, a lady came back to the boat 10 minutes after he tried to signal her to come back. While he tried to signal her, he got upset and couldn’t stop tell us that we will miss out 10 mins on our next snorkel because of the lady. He couldn’t stop repeating it and make her look really bad. What is the rush????? Obviously he didn’t care!
When we arrived at the 2nd snorkeling place, he told us to get in the water faster otherwise we will miss out. He reminded us that we already lost 10 mins because of the lady. At that point, I had enough and I told him to stop stressing everyone out and told him we need to get our snorkel kit properly. I went in the water shaking of what just happened and couldn’t enjoy my snorkeling.
So 80$ for a 2 hours snorkeling but really snorkel 40 mins. The boat ride to the reef took longer than the time we snorkel !!
Please Peter, change your attitude otherwise just don’t go out at sea!!!
撰写日期：2024年5月12日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Peter L
1 条分享
2024年3月 • 好友
We had a fantastic snorkel experience and Pete was a great and very knowledgeable host. There is however, an undercurrent of contempt for tourists and customers by a couple of his young employees. Let’s hope that they can learn from their Dad.
I would still highly recommend using him. The coral and fish life was amazing.
I would still highly recommend using him. The coral and fish life was amazing.
撰写日期：2024年3月23日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Ric C
17 条分享
2024年3月 • 好友
Superb snorkeling but very mixed experience. Booked on the Wednesday based on the 7 day forecast but arrived at the island to receive a message that we should move it forward to Monday because the weather was going to be bad on Tuesday/Wednesday. Enjoyed Monday and booked our group again for Thursday. Needless to say Wednesday turned out to be the best weather day of the week.
Weather was horrible on Thursday and Islander shifted us to Friday. Arrived Friday with four of our five group as one already had plans for Friday made previously and tried to cancel one person. Peter refused citing 24 hr cancellation policy; which clearly didn't apply to him on Thursday.
Another good snorkel on Friday but Peter, mate:
1. Lighten up. If you don't like tourists don't operate a tourist boat.
2. Don't be economical with the truth and use bogus weather predictions to improve your load factors
3. Interesting rescheduling/cancellation policy. How do you spell "NSW Fair Trading?"
As I said great snorkeling but we will use the green boat next time.
Weather was horrible on Thursday and Islander shifted us to Friday. Arrived Friday with four of our five group as one already had plans for Friday made previously and tried to cancel one person. Peter refused citing 24 hr cancellation policy; which clearly didn't apply to him on Thursday.
Another good snorkel on Friday but Peter, mate:
1. Lighten up. If you don't like tourists don't operate a tourist boat.
2. Don't be economical with the truth and use bogus weather predictions to improve your load factors
3. Interesting rescheduling/cancellation policy. How do you spell "NSW Fair Trading?"
As I said great snorkeling but we will use the green boat next time.
撰写日期：2024年3月23日
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Docbot_Sydney
澳大利亚220 条分享
2023年9月 • 家庭
Just a fabulous tour. We were on the boat with another family with young children and Peter allowed a slightly later start so both our child and the other families child could have a lunchtime nap. Peter was engaging and informative and loved answering questions. We saw turtles, lots of fish an even a small reef shark. Thoroughly enjoyed and would recommend for families with toddlers as they LOVE the glass bottom boat.
撰写日期：2023年10月18日
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simon A
澳大利亚悉尼8 条分享
2023年3月 • 夫妻情侣
With high hopes praised upon Islander Cruises by our wonderful hosts at Pinetrees, we rocked up to Islander Cruises the day after we arrived and was greeted by the effervescent April who booked us a 2 hour snorkelling tour at 1pm a few days out. We paid including surcharge to “secure our seats”, left our resort name and room number details.
Excited we arrived at 12.30pm to prep for the tour, no April, to be told that they had moved the time forward and had already left at 12pm. Our ‘Not April’ customer service person then explained how bad a day she was having, how it was the boss’s job to contact customers of changes of time. Apparently he’s the only one that can approve refunds too. Dismissive, unapologetic and unfriendly.
After hiring gear next door and hearing Not April on the CB with her boss, We returned after the designated 2pm and Not April explained she had been in touch with the boss and given him an earful, then explained how the Australian banking system works on credit card fee refunds when wanting to credit me the amount paid less the surcharge (she was wrong) and on crediting me the correct full amount remarked “well there’s plenty more where that came from”
Oh well, they might need that “plenty more” with service like that
Btw the service next door at Pro Dive (can’t recall the rename) was exceptional
Excited we arrived at 12.30pm to prep for the tour, no April, to be told that they had moved the time forward and had already left at 12pm. Our ‘Not April’ customer service person then explained how bad a day she was having, how it was the boss’s job to contact customers of changes of time. Apparently he’s the only one that can approve refunds too. Dismissive, unapologetic and unfriendly.
After hiring gear next door and hearing Not April on the CB with her boss, We returned after the designated 2pm and Not April explained she had been in touch with the boss and given him an earful, then explained how the Australian banking system works on credit card fee refunds when wanting to credit me the amount paid less the surcharge (she was wrong) and on crediting me the correct full amount remarked “well there’s plenty more where that came from”
Oh well, they might need that “plenty more” with service like that
Btw the service next door at Pro Dive (can’t recall the rename) was exceptional
撰写日期：2023年3月17日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Lisa C
4 条分享
2022年10月
Peter & his team went out of there way to ensure we got on the 3hr snorkel & turtle tour prior to our flights changing. We really appreciate you accommodating us. It truly was such a nice end to a wonderful holiday. Albeit around weather & altered flights.
撰写日期：2022年10月30日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
We like to snorkel. Is late November a very good time for visibility? Will we need to wear a wet suit due to either water temperature or stinger season? Is all gear rentable at your facility or elsewhere on the island?
撰写日期：2018年7月4日
The visibility is usually fine then, we don't have stingers here but we wear wetsuits at that time of year
I supply free wetsuits on all of my tours or you can rent them by the day or for the week from my boatshed
撰写日期：2018年7月5日
Alzie63
澳大利亚新南威尔士州
We have booked our trip to Lord Howe for the end of August, we just want to relax...im not really into snorkeling, (maybe my husband will) I just want to know ,do you just have boat cruises available , not with the stops for snorkelling , thanks heaps Allie
撰写日期：2016年6月6日
We are thinking of coming to Lord Hpwe Island and sour queries are:
Is it possible to snorkel in the lagoon and see large turtles close up? Is there provision for snorkelling in shallow water i.e. always being able to stand up when required? We don't like clambering over the side of a boat and being in very deep water.
thanks for your help
Helen
撰写日期：2015年7月29日
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