Camelback Mountain Adventures
4
上午11:00 - 下午4:00
星期一
上午11:00 - 下午4:00
星期二
上午11:00 - 下午4:00
星期三
上午11:00 - 下午4:00
星期四
上午11:00 - 下午4:00
星期五
上午11:00 - 下午9:00
星期六
上午11:00 - 下午9:00
星期日
上午11:00 - 下午6:00
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4.0
325 条点评
极佳
174
非常好
92
一般
31
较差
15
很糟糕
13
Michdude
NY37 条分享
2023年10月 • 家庭
My second time there - this place never fails to disappoint.
1 - Everything is very expensive but the experience itself is at best blah.
2 - They truly don't give a flip about their customers. They work in volume and individuals don't matter much. There are so many examples of this but I have no strength to write them. Just know that you don't matter.
3 - Their facilities are outdated and often broken.
My first trip was a ski trip. The lodge where everyone had to wait was unbelievably overcrowded with old and broken chairs and table. The bathroom was difficult to find and very dirty. The wait for the ski lifts was insane. Whatever.
My second trip was for the mountain coaster. Purchased many tickets well in advance. Drove more than 2 hours to get there and find that the mountain coaster is closed. The snoot at the window could hardly be bothered to explain that there was a "maintenance issue" and we could receive a refund if we wanted.
Mind you, no explanation was offered and I had to literally ask three times what the issue was and why we were not contacted prior. Her attitude was awful.
When I inquired whether there was some sort of complimentary ticket to one of their other attractions, she curtly responded that we could get a refund. Really? We drove more than 2 hours and all we get is a refund? No consideration for the customer? Unreal.
We asked others who went on the zip line how their experiences were and they reassured us that they are slow and boring and the workers were indifferent.
There is something completely off about a place that truly disdains the customer. It's almost like they want you drop off your money and then get the heck out of there because you're just a nuisance. I later shared this experience with a few friends and their reactions were all the same - "Yes, that's Camelback."
Feel free to go but expect to be disappointed.
1 - Everything is very expensive but the experience itself is at best blah.
2 - They truly don't give a flip about their customers. They work in volume and individuals don't matter much. There are so many examples of this but I have no strength to write them. Just know that you don't matter.
3 - Their facilities are outdated and often broken.
My first trip was a ski trip. The lodge where everyone had to wait was unbelievably overcrowded with old and broken chairs and table. The bathroom was difficult to find and very dirty. The wait for the ski lifts was insane. Whatever.
My second trip was for the mountain coaster. Purchased many tickets well in advance. Drove more than 2 hours to get there and find that the mountain coaster is closed. The snoot at the window could hardly be bothered to explain that there was a "maintenance issue" and we could receive a refund if we wanted.
Mind you, no explanation was offered and I had to literally ask three times what the issue was and why we were not contacted prior. Her attitude was awful.
When I inquired whether there was some sort of complimentary ticket to one of their other attractions, she curtly responded that we could get a refund. Really? We drove more than 2 hours and all we get is a refund? No consideration for the customer? Unreal.
We asked others who went on the zip line how their experiences were and they reassured us that they are slow and boring and the workers were indifferent.
There is something completely off about a place that truly disdains the customer. It's almost like they want you drop off your money and then get the heck out of there because you're just a nuisance. I later shared this experience with a few friends and their reactions were all the same - "Yes, that's Camelback."
Feel free to go but expect to be disappointed.
撰写日期：2023年10月10日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Dear Valued Guest,
We appreciate you taking the time to share your feedback about your recent experiences at Camelback, although we're truly disheartened to read about your disappointment. We take your concerns seriously and are committed to addressing them in order to enhance our guest experience. Regarding the mountain coaster closure, we understand your frustration and regret any inconvenience this caused. We do our best to maintain our attractions, but sometimes unexpected maintenance issues arise. We will certainly strive to communicate such situations more effectively in the future and ensure that our staff provides information and assistance in a positive manner. Your feedback is a valuable tool for us to improve and we genuinely hope you'll consider giving us another chance in the future to provide you with a much more positive and enjoyable experience. Thank you for sharing your concerns, and we'll be working diligently to address these issues.
Sincerely,
The Camelback Team
撰写日期：2023年10月12日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
bobkat111
monroe96 条分享
2023年7月
We paid $50 each for the two of us for the 4000 zip line. Both of our zips were very slow and we stopped before reaching the end. They had to kind of reel us in to get off. My husband said the wheel mechanism that they have you carry up to zip on was not well oiled and it was probably faulty ball bearings slowing us down. Not worth it at all. It's over in less than a minute.
撰写日期：2023年7月31日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Dear Valued Guest,
Thank you for sharing your feedback with us regarding your recent zip lining experience. We're sorry to hear that your zip lining adventure did not meet your expectations. We apologize for the slow zips and the inconvenience of stopping before reaching the end. Our goal is to provide thrilling and enjoyable experiences, and we regret that we fell short on this occasion. We appreciate your husband's observation about the wheel mechanism, and we will address this issue promptly to ensure smoother and faster zips for all our guests. Your feedback is invaluable to us, as it helps us identify areas for improvement. Please know that we take your comments seriously, and we're committed to enhancing the zip lining experience for all our guests. If you would consider giving us another chance in the future, we would love the opportunity to provide you with a more satisfying and exhilarating zip lining adventure. Thank you for visiting us, and we hope to have the pleasure of welcoming you back soon.
Sincerely,
The Camelback Team
撰写日期：2023年8月1日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
ashley h
1 条分享
2023年7月 • 夫妻情侣
Camelback is fun but the UTV tour is just driving back and forth on the same trail with the same sights for an hour. However it is fun to drive. If you have long hair I recommend a low pony tail or braids to avoid knots from the helmet. The tour guides are quiet but friendly if you talk to them and super helpful and eager to take photographs for you which was nice.
The mountain coaster was a ton of fun, wished it was a little longer but loved every second. Be weary if you have back problems as it jerks you back and forth, you have full control over how fast you go.
I gave it a 3 because there isn’t much to do or places to hangout in between the adventure activities.
The mountain coaster was a ton of fun, wished it was a little longer but loved every second. Be weary if you have back problems as it jerks you back and forth, you have full control over how fast you go.
I gave it a 3 because there isn’t much to do or places to hangout in between the adventure activities.
撰写日期：2023年7月16日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hi Ashley,
Thank you for sharing your review of Camelback! We appreciate your feedback and are glad to hear that you had fun on the UTV tour despite its limitations. It's good to know that driving the UTV was enjoyable, and your advice about wearing a ponytail or braids to avoid knots from the helmet is helpful for others with long hair. We also appreciate your positive comments about the tour guides. It's great to hear that they were friendly, helpful, and eager to take photographs for you. Regarding the mountain coaster, we're delighted that you had a ton of fun on it. We understand your desire for a longer ride and appreciate your cautionary note about the potential impact on people with back problems. Safety is always a top priority. We take your feedback about the lack of additional activities or places to hang out between the adventure activities seriously. We are continuously working to improve the overall experience for our visitors and will consider your feedback to see how we can enhance our offerings and create more opportunities for relaxation and enjoyment on the premises. Thank you once again for taking the time to share your thoughts with us. Your input helps us better understand the areas where we can improve and ensure that our visitors have a fantastic time at Camelback. We hope to welcome you back for another thrilling adventure soon! If you have any other suggestions or questions, feel free to reach out to us at feedback@camelbackresort.com.
Sincerely,
The Camelback Team
撰写日期：2023年7月18日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
Brad McNutt
4 条分享
2023年7月
A little pricey for what you get. The 1000' zipline and coaster are both fun, but for $24 and $18 respectively, its not a great value. Then on top of that, they hit you for $12 to park. If you got 2 runs on each, that would be a lot more appropriately priced. Whatever you do, don't get the adrenaline trio. The tubing is a waste of time (way way too short of a run) and for the additional $18 you spend for that, you could use that for another run on one of the other two. Would've love to have tried the 4000' zipline, but it was closed.
撰写日期：2023年7月1日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hi there,
Thank you for sharing your feedback about your experience at our adventure park. We appreciate your honesty and value your opinion. We understand that pricing is an important factor for our customers, and we strive to provide a great value for the activities we offer. We apologize if you felt that the prices for the 1000' zipline and coaster were not justified. We continuously assess our pricing to ensure it aligns with the quality and thrill of the experiences we provide. We have taken note of your suggestion to offer multiple runs at a more reasonable price, and we will consider it for future improvements. If you have any questions or concerns or would like to reach out to us directly please do not hesitate to reach out to us at feedback@camelbackresort.com and let us know how we can assist you further. Once again we thank you for your honest feedback and we hope to hear from you soon.
Sincerely,
The Camelback Team
撰写日期：2023年7月2日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
Tamara W
3 条分享
2023年6月
I came here for a day of fun with my son and grandson. We got the triple adventure pass and had a great time until it was time to leave--at which point I realized my phone was not in my pocket. We'd been on the Mountain Coaster, the tubes and the 1,000 ft. zipline.
Long story short, we were able to get an idea of where it was through "Find My I-Phone" but it was pretty vague. One of the employees, Emily, (I wish I had gotten her last name!) did everything in her power to find my phone--she looked for it for almost and hour and a half, tromping through the grounds and even getting another employee to drive her out in a Jeep.
Miraculously, she found it! Yay!! I was pretty blown away by her--it was my own dumb fault I lost my phone, the coaster goes pretty quickly and it must've flown right out of my pocket. I feel like most places would have you fill out a form and you'd be stuck hoping someone turned it in. (As my phone was in the wilderness somewhere underneath the mountain coaster, that would've never happened)
For Emily to take over an hour of her time and search so diligently was REALLY nice and definitely above and beyond the call of duty. I just wanted to give Emily a shout out here and tell Camelback Mountain Adventures that they have an excellent employee!!! Thanks so much again, Emily, you saved my life! :)
Long story short, we were able to get an idea of where it was through "Find My I-Phone" but it was pretty vague. One of the employees, Emily, (I wish I had gotten her last name!) did everything in her power to find my phone--she looked for it for almost and hour and a half, tromping through the grounds and even getting another employee to drive her out in a Jeep.
Miraculously, she found it! Yay!! I was pretty blown away by her--it was my own dumb fault I lost my phone, the coaster goes pretty quickly and it must've flown right out of my pocket. I feel like most places would have you fill out a form and you'd be stuck hoping someone turned it in. (As my phone was in the wilderness somewhere underneath the mountain coaster, that would've never happened)
For Emily to take over an hour of her time and search so diligently was REALLY nice and definitely above and beyond the call of duty. I just wanted to give Emily a shout out here and tell Camelback Mountain Adventures that they have an excellent employee!!! Thanks so much again, Emily, you saved my life! :)
撰写日期：2023年6月23日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hi there,
Thank you so much for your feedback! We are so glad to hear that you enjoyed your time here at the mountain coaster and that Emily was able to find your phone for you! We will be sure to let her know that you gave her a shout out! We hope that you will visit us again really soon!
Sincerely,
The Camelback Team
撰写日期：2023年6月25日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
hyperhippiechic
新泽西Mays Landing381 条分享
2022年11月 • 家庭
We loved the 4000 ft zip line. My husband was the most scared but once you take off it isn’t scary at all. It’s just really fun and scenic. My 9 year old wasn’t afraid so we can’t wait to zip line again. The equipment for the ride was heavy for my son so we had to help carry it. Also the backpack can hold small items on the ride down. Try it, it’s not as scary as it seems! The mountain coaster is fun too. We all enjoyed it but the ride is short and if you have back problems it may cause you pain if you go down without braking much.
撰写日期：2022年11月7日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hi there,
We are so happy that you and your family enjoyed your time at Camelback Mountain Adventures! Hope to see you again real soon!
Sincerely,
The Camelback Team
撰写日期：2022年11月8日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
Charles C
7 条分享
2021年11月 • 家庭
The ride was completely exhilarating. They take the time to make sure that you’re the proper weight and that there’s not too much wind and, take all safety precautions. They actually kicked me off one time because I was too fat, I lost weight and went back. Yeah man, I’m a rockstar. Awesome awesome awesome. Highly recommend
撰写日期：2022年10月24日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hi there,
We are so happy that you enjoyed your time here at Camelback Mountain Adventures. We hope to see you again real soon!
Sincerely,
The Camelback Team
撰写日期：2022年10月25日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
Larsy
弗吉尼亚亚历山德里亚11 条分享
2022年8月
This review is for the 4000' zipline experience. It was a great family experience for mom, dad, and teen girl to share. Best part (for mom): once you sign in at the basecamp and get buckled into your gear, they bus you to the mountaintop release point, where happy and helpful staff secure you and your harness into the system. No heavy lifting required. Remember to smile for the camera when you get to the bottom.
撰写日期：2022年8月13日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hello Larsy,
Thank you so much for your review of our 4000' zipline! We are so glad you had a wonderful experience and will let our staff know of their wonderful work. We hope to see you back soon!
Sincerely,
The Camelback Team
撰写日期：2022年8月19日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
Christina
宾夕法尼亚Huntingdon Valley3 条分享
2021年6月
In 2021 Camelback started charging for anyone parking anywhere on the property. Street side parking and unsecured lots. Would rather they charge more for the ride than a money grab to park on the side of the road. No gates to enter parking lot-- just a random man approaches you at your vehicle and asks for payment. So odd and a bit bizarre.
撰写日期：2022年3月8日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Keith G
卡罗莱纳州Wake Forest7 条分享
2021年12月 • 家庭
What an amazing place for the family. For both young and teen kids. The Guest Staff is really helpful (when technology didn’t work for accessing passes). Friendly staffers like Patrin and Valerie (Aqua Park) and Philippe (ski mountain) were awesome help. I recommend this place for anyone wanting to have a variety of fun options. Two days of riding/skiing then aqua park then back on slopes … the best of both worlds.
撰写日期：2022年1月1日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Dear Keith,
Thank you for taking the time to share your glowing review with us! It was our joy to have you and your family with us, and we're sure Patrin, Valerie, Philippe and the rest of the team will be very touched by your kind words. We hope to welcome you back for another epic escape soon!
Sincerely,
The Camelback Resort Team
撰写日期：2022年1月3日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
Tosha1227
俄亥俄代顿
I’m planning a trip for Feb. 19-22. Can someone suggest some
Things for my husband and I to do.
Thank you
撰写日期：2021年1月28日
Alex R
纽约州Jackson Heights
Como puedo conseguir transporte de Nueva York, queens hacia este lugar
撰写日期：2020年2月19日
Should I reserve in advance for the mountain coaster of I'm planning to go on a weekday at around 11/11:30?
撰写日期：2019年8月9日
I think you’ll be fine. I went the last week in June on Monday & got my tickets right there for the zip line and mountain coaster with no problem. Maybe call ahead and check in with them to make sure they’re not expecting a summer camp trip or if they think it’s a big vacation week for them. Have fun.
撰写日期：2019年8月10日
I am going on Monday to the treetop adventure. Did I read correctly that they sell gloves at the park? I couldn’t find any information on the website about that so was going to buy a pair prior to going.
撰写日期：2019年7月27日
Yes they solve gloves for 3 dollars a pair. I used them and would recommend them.
撰写日期：2019年7月28日
Hi, i would like to know the ziplining and other attraction hours. Also i would like to know the costing of it.
撰写日期：2018年6月17日
Go to the adventure park section on their website. Scroll down and select which activity you are interested in. Pricing and times are available there.
撰写日期：2018年6月18日
I'm planning to take my son and his friends for his bday 3/26-3/27 but I see much is closed for winter season. When does the spring season begin
撰写日期：2018年2月7日
You're probably better contacting the Resort for that answer. I do know snow tubing is available and the indoor waterpark, Aquatopia is open through the winter.
撰写日期：2018年2月7日
Is the new Pipeline slide open yet? I'm interested but afraid of heights and can't bring myself to go on a chair lift ride. Is there another option to go to the start of the ride? A trail to walk up the mountain or a shuttle,etc?
撰写日期：2017年4月23日
Hello! The Pocono Pipeline slide is not open yet. Unfortunately, at this time, there is no other way to get up to the top other than to take the lift for safety reasons!
撰写日期：2017年4月25日
Treetop adventure course :
Height & Weight Requirements:
Height - Overhead reach must be 5' 11" or higher (with feet flat on the ground).
Waist Size - 52" or less.
Dual Zip Lines:
Height & Weight Requirements:
Weight - 60 lbs. to 250 lbs.
Weight requirements may vary with weather and operational conditions.
Soaring Camel twin zip:
Height & Weight Requirements:
Height - 4' 4" to 6' 8".
Weight - 75 lbs. to 275 lbs.
Weight requirements may vary with weather and operational conditions.
撰写日期：2016年6月22日
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