Grand Spa
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来自旅行者的点评
Great spa, but disappointing 2nd visit
3.0 分,共 5 分2018年3月
在去达拉斯旅行期间,我参观了Grand Spa 6年,并获得了非常美妙的体验,所以我决定回去。今年我在达拉斯度过了我的生日,所以我为自己和我的十几岁的侄女预约面部护理,并为自己预约按摩。这个水疗中心美丽,干净,非常放松。办理入住手续后,他们会带您到休息区,并向您展示更衣室。一切都很好,做得很好;许多小东西真正增添了不错的体验。例如,在休息区,为等待预约的客人提供水果注入水,含羞草和小吃。当我最后一次在那里时,我得到了一个面部,全身磨砂和按摩。提供者都很善良和专业,让我很舒服。这一次,做我面部护理的女士也很善良和专业。我得到氧气面部,它非常保湿。已经过了一个星期,我的皮肤仍然感觉很棒!令人失望的是,在我的面部护理后,水疗经理来告诉我,我的按摩治疗师病了,回家了。而且我猜他们已经预定了另一位治疗师来接受我的预约。她虽然非常道歉,但我理解事情发生了,但我非常失望。当我们检查时,经理告诉我,她已经从我的机票上取下了按摩,但就是这样。我们的面部护理没有折扣,没有未来折扣的优惠,没有免费产品的报价,没有。那天晚些时候,我收到他们的电子邮件,要求我为我的生日提供15%的服务,但没有人在我的访问中提及或给我折扣。这真的毁了我的访问。下次我在城里时,我可能会再回过头来给它一次机会,但如果我有更多的问题,我会寻找另一个水疗中心。

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3.5
3.5 分,共 5 分14 条点评
极佳
3
非常好
5
一般
3
较差
0
很糟糕
3

CEO R
1 条分享
4.0 分,共 5 分
2021年6月
Extremely expensive. Be sure to check the price before you get serviced. A facial and pedicure came out to $160. But the staff is very friendly. Karina did pedicure and Shaun did facial, both did amazing service.
撰写日期:2021年6月2日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Kristen
德克萨斯州达拉斯1 条分享
1.0 分,共 5 分
2020年10月
I would not recommend this spa to anyone for any medical (botox, microneedling, laser) procedures, or for any service for that matter. Estheticians and injectors recommend procedures which are not needed and who are not trained properly. My issues resulting from treatments at Grand Spa now require a plastic surgeon to fix. The owner will do nothing to resolve the issue because the procedures are "approved to be safe." The procedures may be safe for someone who has skin issues that require invasive measures to fix, but not for someone who had zero issues to begin with. If you already have good skin, stay clear of this place as they'll try to sell you on "preventative" measures that will end up causing permanent damage to your skin, because they weren't needed to begin with. You're safer going to a plastic surgeon or someone with actual medical training for any invasive skin treatment.
撰写日期:2020年12月22日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

1.0 分,共 5 分
2019年2月 • 夫妻情侣
It is old, run by a person that has no skill to hire appropriate stylists or other personal that could do a job correctly. All the stylists left when she came and now it is not a good place to get hair or any other things done. Do not go here, you will be very disappointed in your hair and facial.
Also there was a rat out front... not what you would want. They carry diseases.
be warned.
撰写日期:2019年3月17日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

priscillam5
德克萨斯州休斯顿15 条分享
3.0 分,共 5 分
2018年8月 • 独自旅游
Lauren is amazing! Although the establishment is a bit outdated and pricing is high for the place, environment, service or attention from employees, thank goodness for Lauren! She is knowledgeable, pleasant and very thorough!
撰写日期:2018年8月27日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Mindi M
El Reno, OK32 条分享
3.0 分,共 5 分
2018年3月 • 家庭
I visited Grand Spa 6 years during a trip to Dallas, and had a really wonderful experience, so I decided to go back. I was in Dallas for my birthday this year, so I made an appointment for a facial for myself and my teenage niece, and also an appointment for a massage for myself. This spa is beautiful, clean, and very relaxing. After you check in, they take you to a sitting area and show you the dressing rooms. Everything is nice and well done; a lot of small things that really add up to a nice experience. For example in the sitting area, there is fruit infused water, mimosas, and snacks for guests who are waiting for their appointment. When I was there the last time, I got a facial, full body scrub, and massage. The providers were all very kind and professional and made me very comfortable. This time, the lady that did my facial was also kind and professional. I got the oxygen facial and it was very hydrating. It’s been a week, and my skin still feels great! The disappointing part is that after my facial, the spa manager came and informed me that my massage therapist had gotten sick and gone home. And I guess they were too booked for another therapist to take my appointment. She was very apologetic though, and I understand things happen, but I was very disappointed. When we checked out, the manager told me that she had removed the massage from my ticket, but that was it. No discount on our facials, no offer of a future discount, no offer of a free product, nothing. Later that day I got an email from them for 15% off a service for my birthday, but no one bothered to mention that or give the discount to me at my visit. It just really ruined the visit for me. I will probably go back and give it one more chance the next time I’m in town, but if I have any more problems, I will look for another spa.
撰写日期:2018年4月2日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

676ginak
德克萨斯州达拉斯639 条分享
4.0 分,共 5 分
2017年12月 • 夫妻情侣
Great massages and 80 minutes goes by fast. Our massage & facial therapists are always good at Grand Spa. They offer couples massages and my husband likes that. Our appointments get messed up sometimes when booking and that messes up my day when they do this. Its happened a few times; I'll book a 11am and get a reminder about 10am and they have no idea what happened. The front desk ladies need a little attitude adjustment. They aren't very friendly when we come in and people I've spoken to say they don't feel welcome there because of the girls at the front. Too bad the place is really nicely appointed and they offer mimosas and water and tea and there are candies and nuts to munch on. You can get lunch there, but I'm usually running to another appointment. They have a sauna but I never get to use it. I have used the showers and they do have amenities to use like shampoo, conditioner, towels, robes, hair brushes, cotton balls, etc. If they would just re-train their front of house I would use them more often and yes I don't like having to walk around with the bill the whole time. That's annoying and the Cooper Spa doesn't do that.
撰写日期:2017年12月4日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Shan143
亚利桑那斯科茨代尔224 条分享
3.0 分,共 5 分
2017年1月 • 夫妻情侣
You can tell this place was amazing years ago but it's a bit old and for what they charge versus what they offer, I would not return for spa services. My husband and I came for 90 minute massages. They give you a bill/check that you are supposed to babysit and keep up with from beginning to end versus just checking you in and then allowing you to pay the bill at the end. No steam room, small sauna. Only 2 showers and not a whol lot of amenities.
撰写日期:2017年6月2日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Faith W
1 条分享
5.0 分,共 5 分
2017年3月 • 夫妻情侣
I love the Grand Spa and especially Gabe Ramirez who rocks my hair, everyone always asks where I go and I tell them to my hair Angel - Gabriel! It is so nice and relaxing there and they really try to make it a relaxing experience, from the top of your head to your goddess toes.
撰写日期:2017年4月4日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Vickie S
Burnet50 条分享
5.0 分,共 5 分
2016年11月 • 独自旅游
Very relaxing day spent at this spa. Quiet, restful environment and wonderful service. Highly recommended!
撰写日期:2016年11月4日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Irene M
德克萨斯州圣安东尼奥市3,627 条分享
5.0 分,共 5 分
2016年1月 • 独自旅游
I wish I had pictures to show, but in the spa it states that you can't take pictures. What I can say is, I have had all of their services done. The massage, facial, hair color and pedicure were the best. They are pricey but worth every penny. Sarah was the best. Maria did my color. The rain drop massage was worth every minute {80 min}. I come to this area and I come back all the time.
撰写日期:2016年1月10日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

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