Spa Luxe

Spa Luxe(Georgetown)

上午9:00 - 下午7:00
星期一
上午9:00 - 下午7:00
星期二
上午9:00 - 下午7:00
星期三
上午9:00 - 下午7:00
星期四
上午9:00 - 下午7:00
星期五
上午9:00 - 下午7:00
星期六
上午9:00 - 下午6:00
星期日
上午10:00 - 下午6:00
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5.0
20 条点评
极佳
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Erika M
德克萨斯州Marble Falls1 条分享
2021年7月 • 夫妻情侣
We booked a couples message! From the start the smell when u walk in, friendliness of the staff made us feel welcomed, the spa service robe, slippers and lockers super nice and plush!! The tent to our needs.. and the masseurs that took care of both of of was amazing.. definitely will come back! Thank you so much. (Celebrated our anniversary)
撰写日期:2021年7月19日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Karen D
德克萨斯州Pflugerville3 条分享
2021年3月
I had a great mani/pedi from Daisy. I’ve been using her for a while. She takes her time and the polish really lasts. I’ve also used Brittany and she is great also. I love how safe the spa is, masks required, temperatures taken, lots of sanitizing. Kasey works the front desk and makes sure I get checked in with a smile. Denise the spa manager is very helpful. She took time to explain some CBD products I was curious about. It is always a relaxing and positive experience at Spa Luxe.
撰写日期:2021年3月31日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Veronica H
德克萨斯州朗德罗克2 条分享
2021年3月
Wow! So glad I found this spa. Andrea is the absolute best! She has been doing my brows for a couple of months. My brows look the best they EVER have. I'm still in shock!! Really wish I had taken a before pic. They are now really full and shaped. Lots of new growth!!!! Thank you so much for the amazing service! I'm so grateful for the entire staff. Excellent concierge, staff, and management! Thank you Andrea and Paul!
撰写日期:2021年3月31日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Cindy K
Georgetown, United States67 条分享
2020年9月
My husband booked a couples massage for us both. Upon entry the staff were professional and attentive. They provided an atmosphere that helped us both get into relaxation. We were offered robes and slippers, then escorted to the meditation room where we were offered a beverage. We both chose red wine! My husband kept talking about the bath robes, they were soft and weighted and provided a fantastic weighted comfort. From there we were taken to the couples massage room and asked how we would prefer the pressure. I will say they did not disappoint on the pressure, they were able to work out all kinds of kinks. Because of COVID we could not use the spa or sauna nor were we able to get the strawberries but that is all understandable. The small things from the music, aromatherapy, eye pillow, foot cleanse and small gift bag as we left elevated the experience.
撰写日期:2020年9月14日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Thank you so much for your review! We are so happy to welcome you both into our Spa Luxe Family. It’s such a wonderful experience to spa together and enjoy a day of self care as a couple- you guys have the right idea :) Thank you for taking time to leave tour feedback and review. We look forward to your return. Spa hugs, The Luxe Team
撰写日期:2020年9月15日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Christina D
科罗拉多丹佛1 条分享
2020年7月
After reading through all of the five star reviews, I learned that many of the people are small business owners here in Georgetown and they seem to all support each other. However, my experience was not five star.

I will start off by saying I went to Spa Luxe from December 2019 up until this week when I was treated poorly by the owner Tori, her spa manager and their spa coordinator.

My very first visit in December consisted of me waiting in their meditation room for 40 plus minutes past my appointment time. There were many instances where my appointment time was not honored. I also had an eyebrow waxing there one time that was horrible. My whole face was red and scabbed for weeks.

Natalie the nail technician was the only saving grace there and the reason why I kept going back. She always did a wonderful, detailed job on manicures and pedicures. However, she is moving to Kansas this week. I saw their other nail technician one time and she did not do as thorough of a job. The paint on my toes had streaks, bubbles and white spots. I had to get them repainted at another nail salon in town.

The straw that broke the camel's back this past week: I called to make a touch up appointment on Sunday for one of my toes, as the paint chipped shortly after my pedicure. I was verbally told on the phone that Natalie could see me at 3:15 on Tuesday. This worked perfectly in case I had to work at 4. However, I got a text notification that my appointment was at 3:30. I called the salon to inquire about the time change. I was informed that my time slot was taken up by someone who booked online at the same time I was on the phone. Instead of honoring my time, they chose to give that time to someone else. This is not the first time this has happened with them. They have consistently shown that my time is not valuable but other guests get better treatment. I expressed my dissatisfaction and also called back to speak to a manager. When I spoke to the manager, he interrupted me several times which caused me to become irritated and then he said "Stop yelling!" which I was not doing. I contacted the owner, and she said she would pull the call to review. I go into my appointment on Tuesday, and the coordinator never brought me the drink I asked for. A couple who came in after me got a drink before me. The spa coordinator also asked me my name which she never does. I have always been remembered when I walk in and addressed as “Ms. Dowers”. Natalie was also late seeing me for my appointment, which happened a lot there. No apology was given to me for the drink situation or the tardiness. And the spa coordinator did not take my complaint well and didn't seem to care about making my experience better.

I contacted the owner again on Facebook messenger. I will back up and say that she was the one who originally contacted me in this mode of communication when I posted in a Georgetown group inquiring about the spa's opening. I assumed that since she opened up this type of communication with me that it was acceptable to contact her this way. She sent me a long rant in messenger telling me I was a bully and she pulled the call and her staff members are innocent. I was the one out of line and "unprofessional". Not sure why I am unprofessional. I am not the one getting paid for a service. They are. Again, no apology from her for the poor treatment that day. She also told me that contacting her on Facebook is inappropriate. That is not the first time she has been rude about the Facebook contact. I had a death in the family and asked her if I could please cancel my appointment without getting charged. She expressed zero empathy for my situation and told me "Next time you need to call the salon." Wow. Just wow. You are the one who contacted me on Facebook messenger originally when I asked a question in a group. The question wasn't even directed at her or her business directly, yet here she is now telling me that contacting her on her personal page is "inappropriate". Then why was it ok for you to message me originally?

I will also say that I told Natalie I became unemployed and was waiting tables. It seems they started treating me poorly after I gave this information. I guess only their rich guests and business owners get five star treatment. No worries. There are plenty of better spas in the Austin area that treat all of their guests politely and respectfully, and I am happy to spend my waitress salary there.
撰写日期:2020年7月16日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

firstlove
Chattanooga, TN58 条分享
2019年9月
One of the best massages ever! After being in Austin for a few years I've visited other top-rated day spas where I have to fight Austin traffic, hunt for a parking spot, and then try to relax during a spa treatment. It all seems pointless now that I've discovered Spa Luxe. Now, I am relaxed before, during and AFTER my visit. When you walk in the door you know that the owners take pride in their full-service spa. The lounge used before or after your treatment is a wonderful place to just listen to music, relax, sip tea and read a magazine. My massage therapist went above and beyond and truly personalized my massage to my needs and wants. I loved the sauna and felt so refreshed. It was an amazing experience from start to finish and I did not want to leave! I already have my eye on my next treatment.
撰写日期:2019年12月26日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Thank you so much for your review! We definitely have to agree that accessibility is so easy at Spa Luxe and we are thrilled to hear you can now relax throughout your ENTIRE spa journey! It is truly our please to have you as a member of the Spa Luxe Family of Guests and we look forward to your return soon. In gratitude, The Luxe Team
撰写日期:2019年12月27日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Connector781439
11 条分享
2019年12月
I am a travel agent and travel all over the world. I try to get spa treatments no matter where I go. I've had some bad ones and good ones. Who knew that a GREAT spa experience was right here in my back yard! From the time you walk into the lobby and your Spa Butler greets you by name, you will find the utmost in luxury. The robes are so soft and comfy. The meditation lounge has a relaxing atmosphere and offers fruit infused water and trail mixes. But the best ever was my massage. I got the Bliss and it was VERY blissful. I could not recommend Spa Luxe more strongly. I have been several times now and have always had consistently great service. You cannot go wrong with this spa!
撰写日期:2019年12月20日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Thank you so much for your kind words and review! We are thrilled to know we made the top of your list of favorite spas!!! The Luxe Experience is truly a world class, one-of-a-kind atmosphere. We are so happy to have you as a member of our Spa Luxe family and eagerly await your return! Spa hugs, The Luxe Team
撰写日期:2019年12月21日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Amanda A
2 条分享
2019年9月
My husband wanted to treat me for my birthday, so we stumbled upon Spa Luxe. He told me to make the call and appointments as he didn't know what to get. I had the best customer service starting from my initial phone call all the way through leaving the Spa. I arrived the day of early thinking I would enjoy the sauna, but once I sat in the meditation room I didn't want to leave...I had no kids yelling, "mama!" at me :) I had an amazing massage and pedicure (which is still looking great 3 weeks later!). I enjoyed the spa a bit longer before I had to become mom again. I would HIGHLY recommend this spa to anyone in the area. They also continue the outstanding customer service after you leave...I received a handwritten note thanking me for coming as well as follow up emails. Thank you for being so great!
撰写日期:2019年10月4日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Hi Amanda, Thank you so much for your review and kind words! We are thrilled to have you as a new member of the Luxe Family and eagerly await your return. It truly is our honor to be on a small part of your wellness journey. As a busy mom, it’s hard to find the time for self care and relaxation- but you deserve it! Thank you for making Spa Luxe your new spa home. In gratitude, The Luxe Team
撰写日期:2019年11月5日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

firstlove
Chattanooga, TN58 条分享
2019年3月 • 好友
I visited this particular spa on a whim. I didn't know much before I visited, but the minute that I walked through the door, I felt at peace. The amenities that I used included the shower, steam room, and the relaxation lounge. I had no idea that the environment would be so peaceful, and my massage therapist Hollie was AMAZING! I was so relaxed when I left that I barely remembered that I had to return to work. I would highly recommend Spa Luxe as a gift, for those like me that are stressed beyond measure, and for anyone that needs a break in their schedule. Oh, and visit their gift shop in the lobby as they have tons of products to gift or buy for yourself.
撰写日期:2019年6月14日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Welcome to the Spa Luxe family! Thank you so much for you review! Our goal is relaxation and we are thrilled to hear your Luxe experience was exactly that! We look forward to hosting you again soon for another beautiful day of tranquility! In gratitude, The Luxe Team
撰写日期:2019年6月15日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Nene M
4 条分享
2019年5月 • 独自旅游
My husband gifted me a facial and massage for my birthday. It was such a great experience I’m already planning to return with one of my best friends when she comes to town to celebrate my birthday!
撰写日期:2019年5月17日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Yay! We are so happy to hear you loved your Luxe experience. Thank you for your review, it is our honor to have you as a new member of the Spa Luxe family! We look forward to your return! Spa hugs, The Luxe Team
撰写日期:2019年5月19日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

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关于Spa Luxe的常见问题

Spa Luxe的营业时间:
  • 日 - 日 上午10:00 - 下午6:00
  • 一 - 五 上午9:00 - 下午7:00
  • 六 - 六 上午9:00 - 下午6:00


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