Thanks so much for stopping in!

"Tom Johnson" is a psuedonym. At 1:46PM on Tuesday, April 16th, Mr. Lawrence Frey purchased a Hamilton 31-Day Pendulum Clock from a dealer in our store. Mr. Frey returned a few hours later to report that the clock no longer worked. Such stoppages are very common with old pendulum clocks if they are not transported carefully. Fortunately, the problem is easily fixed and numerous YouTube tutorials exist showing owners how to make the simple repair. Instead, Mr. Frey insisted that the clock was sold to him under false pretenses and demanded a full refund. Our manager pointed out our return policy which is prominently posted at our register, on our website, and at the bottom of every sales receipt we have printed since we opened 17 years ago. Our manager also offered to call the dealer who sold the clock to see if they would be willing to waive the return policy and accept the item back. Enraged, Mr. Frey threw the clock over the sales counter where it smashed into several pieces. This incident was witnessed by three people and is recorded on two of our store security tapes. We have pulled the security tapes, taken photos of the broken clock, and filed a No Trespass order against Mr. Frey with local law enforcement.

Thanks for the lovely review, Cathy! We appreciate your business and I love the suggestion to play music overhead. PS - We LOVE the Rusty Rooster!