Massanutten Resort

Massanutten Resort(McGaheysville)

Massanutten Resort
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4.0
58 条点评
极佳
25
非常好
16
一般
8
较差
6
很糟糕
3

ray m
新泽西Clarksburg4 条分享
2022年5月
Our check-in started with Leif we made reservations for 6 nights as owners I thought things would have been smoother. the resorts had our RSVP for 3 nights not 6 after several talks with management and a copy of my reservation we resolved the issue and check-in went OK.
Our Vista unit was 2010 a nice place 1 of the 4 deck chairs had broken arms and the shower enclosure the shower head had a constant leak/drip at night it sounded like water torcher we had to keep the door closed. As our birthday vacation continued things only got worst.
On Friday the kitchen sink and the garbage disposal stopped working when we tried to start the disposal it tripped the circuit breaker made 2 calls to maintenance with no response had to use to plunger to keep the kitchen sink draining.
Valley fest on Saturday was excellent my only complaint would be the lack of handicap parking 4 spots while the whole lower lot was vacant.
The gate passes for the Vista pool did not work so we had to rely on other people to let us in.
On Sunday we thought we had reservations through Yelp for the base camp to see Jimmy O when we arrived we were told that they don't use Yelp anymore even though I received confirmation from Yelp. so as the season get more crowed please don't think you have reservations then be prepared to wait as it is first come first served
The final straw was after a very nice dinner at a local restaurant we returned to the closed gate at around 930pm and found out our Key card DID NOT open the gate called the desk they said between 15 to 30 minutes for security to help us or we could come to the check in area and get our card redone 2nd time. so we went to the desk and the person their told me that the cards we had were scanned wrong and that's way they would only work our units door and nothing else.
As owners I would have thought the resort and RCI would go out of their way to make your stay excellent. We were very disappointed with our stay.
撰写日期:2022年6月2日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Aimee V
宾夕法尼亚Garnet Valley31 条分享
2022年3月 • 家庭
An ok stay at an ok “resort”. For boasting all seasons, there’s very little to do if not visiting during ski season. For some reason they are very intent on letting you know that if you stay through timeshare at the Regal Vista’s (this is supposed to be their newest section of rentals), you are unable to revisit within another 4 years. Places and entertainment close early and even some on site bars/restaurants aren’t open. The Regal Vista’s is already looking dated and the particular “condo” we stayed in looked as if it had not been maintained in awhile, DST was not changed on kitchen oven and microwave clocks. There was a layer of dust on dressers and a slight infestation of ladybugs, tub was leaking and had some type of black dust in it. For being a “gold crown” resort through Wyndham/RCI, I expected much more. The sales staff literally compared themselves to Disney World. Based on that type of comparison, I am very disappointed with the amount of activities/restaurants to visit and their hours of operation. It’s definitely a place to go to relax and do “NOTHING”. Apparently that (“Massanothing”) was previously the nickname prior to resort but I’m not sure what the difference is now.
撰写日期:2022年3月26日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Spmcgann401
德克萨斯州卡蒂22 条分享
2021年9月
I checked in and got to my room only to find out that it was not on a ground level, and I happen to be disabled. The drive from the check-in area to the resort where I stayed was 1.7 miles. I was exhausted from traveling all day, and called them to see if they can fit me into another room on ground level. They agreed to do so, however I was told I had to wait for Security to bring my new keys. So I decided to get back in my car and drive back down to the office to pick up my new keys. The place is outdated, dirty, and none of the restaurants at the resort will deliver to your room, so you either have to get it in your car and drive for food, or depend on a local restaurant for delivery. Do not come to this place if you expect relaxation. Or a clean room.
撰写日期:2021年9月2日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Fran B
康涅狄格特兰伯尔60 条分享
2021年8月 • 家庭
Do not stay here. Check in is at 6PM, which is late to begin with. Our room was not ready until almost 7. Carpets were stained and gross. Mattress on the pull out couch is filthy and thin. Dirt on the stairs. Clearly an outdated resort that needs a lot of attention.
撰写日期:2021年8月14日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

José Flávio A
卡罗莱纳州卡瑞475 条分享
2021年4月 • 家庭
This is the biggest resort I’ve ever been to. This is great, but also means that you will need a car to go anywhere. This resort is open for the 4 seasons, skiing, downhill, golf, are the main attractions and seasonal. There are tons of other things to do, you will not be bored.
Small things turned me down: you can only have a set quantity of toilet paper. After that, you got buy more 😱😱. First time that I ever see this in a hotel/resort. Housekeeping is also only available if you pay extra. They blame on Covid, but this is outrageous.
Rooms are ok. Even those renovated are not breathtaking.
Service is ok, could be courteous.
Don’t count too much on the internet for work. Is only ok, and keep loosing connection.
撰写日期:2021年4月2日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Billie H
卡罗莱纳州夏洛特9 条分享
2021年3月 • 好友
Check in supposed to be at 6pm, I arrive at 5:45 text from car as instructed. Received text to come in lobby to find out my unit isn't ready!
I am a long time owner at Massanutten 20+ years. Have a Summit week and Regal Vista points. It has always been one of my favorite places to visit. Until 3 years ago would say it was worth the money every time!! Well maintained always clean and updated. About the time Massanutten started charging a resort fee everytime I come on top of my increasing maintenance fee things starting going downhill in the housekeeping department.
2 years ago our unit at Summit had food left on top of the Refigerater. This lead me to look around. The dust on top of TV stand, lamps, tops of beds etc, there was no excuse for. Being someone that has made my living cleaning, dusting is not hard. The resort gave me my points back. My issue is I have always been proud of this resort proud to be an owner but things like this hurt us all.
Then last year came in June stayed at Eagle Trace there was something sticky like a popsicle had melted on the end table. Now due to COVID this was very upsetting. I was assured every surface of the unit had been sanitized! So you sanitized the sticky stuff and didn't notice it? Now this week had to wait for unit to get ready and all this dust is here.
撰写日期:2021年3月3日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

SaltyMermaid
弗吉尼亚Locust Grove143 条分享
2021年2月 • 家庭
Even during COVID, there are still a lot of options and things to do. Unfortunately, the tickets for tubing, ice skating & other events can sell out quickly during the busy season (bc of limited times due to COVID) so it’s a gamble with the weather and times, but we were fortunate to have been able to do everything. Our condo was very nice and clean. Had no issues while here. We don’t live too far from the resort so it’s always a nice getaway. Definitely worth a visit... hopefully the ticketing gets better in the near future.
撰写日期:2021年3月1日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

jaswyre
弗吉尼亚Leesburg107 条分享
2020年12月 • 夫妻情侣
We just stayed at the resort and cannot say enough good things about the resort. Our rooms were beautiful and well equipped some of the best that we have found with our RCI timeshare. The staff at the resort was very helpful with the check in and offered excellent recommendations for dining. Very clean and comfortable beds in our condos.
撰写日期:2020年12月5日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Bob H
弗吉尼亚切萨皮克104 条分享
2020年10月
We stayed off season at the Summit at Massanutten. We had a great view of the mountain and into the valley. The facilities were clean and well maintained. We did have a couple of maintenance issues with the grill and washer/dryer, but they come quickly and fixed it all right away. We were very pleased with our accommodations and there were a number of activities to pursue on the resort grounds, even in the off season.
撰写日期:2020年11月6日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Garnet
佛罗里达Milton110 条分享
2020年11月 • 夫妻情侣
We love massanutten. We will be back every year because it is so beautiful. They have ever single thing you want and need. They are so helpful and so kind. So much wildlife to see and it is just breathtaking. The amenities are so clean and well taken care of. So thankful for Massanutten. My family has been coming here for almost 20 years and it is nostalgic.
撰写日期:2020年11月2日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

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