The Snow School

The Snow School(梅瑞贝尔)

The Snow School

210 条点评

Tania M
Hartley, null, United Kingdom17 条分享
Poor did not provide ski lessons and did not offer a refund!
Please avoid this Company at all costs,quick to take your money not willing to refund it when they haven’t provided a service!

I have waited despite numerous emails to them for my refund but as they are not willing to refund me due to COVID I have no reason now to leave this review so nobody else is left out of pocket.

Do not under any circumstances book any ski lessons. Their terms and conditions are constantly changing so buyer beware ! You only have to look at the numerous spelling mistakes (if you can’t see any then they have read this review!) but it tells you what a shoddy company they are.
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
firstly, I would like to thank you for taking the time to review us! Regarding COVID-19 I don’t think we can be held responsible for the closure of the ski resorts! thus, not being able to provide a service. Most if not all our customers had adequate holiday insurance in place which we recommended at the time of booking, and still do recommend that to our customers before they travel. Our Terms and Conditions are very clear and were agreed upon when you booked. Of course, these have now been updated because of the Covid-19 outbreak which has had effects on how all companies continue to trade. I understand that you are very upset and as a company we never like to receive negative feedback, however Just because your insurance company were unwilling to cover you, we shouldn’t be held accountable and I hope you have found the time to review them on their lack of appropriate cover. Kind Regards The Snow School
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

英国利兹3 条分享
Amazing Ski Lessons
2020年3月 • 好友
I spent a week having lessons with both Lorenzo and Paul. I had really lost my confidence and they were both instrumental in getting it back. I learnt so much and, for the first time, really really enjoyed skiing! Would 1000% recommend!
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Anna D
1 条分享
Snow School
2020年3月 • 夫妻情侣
I recently booked some private ski lessons through the Snow School, I spoke to Paul who arranged the lessons for the times and days I wanted, all very easy and straight forward.
I was a complete beginner and my lessons with Lorenzo were paced exactly as I needed, he was supportive and encouraging and I have just completed my first “Green Runs”....
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

1 条分享
Nicoletta was an absolute delight, we really enjoyed her company and more importantly we progressed well with our skiing after the 3 lessons we had with her.

Would most certainly recommend Nicoletta and The Snow School to fellow beginner skiers
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Steve E
英国Binfield48 条分享
It’s about having fun
2020年2月 • 家庭
Easy to book through website. My 13yr old had two great afternoons with Paul - if success is measured first by the smile on your child’s face - then this was a big A grade! A first intro to off piste and this was not only fun but improved his confidence even more! We will definitely use the snow school again!
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

2 条分享
Fantastic from start to finish
2020年2月 • 家庭
I booked a 3 hour private lesson on a Saturday afternoon - the day we were due to arrive in resort. Booking online was easy and communication was always prompt and efficient. Due to traffic at the foot of the mountain I was an hour late for my lesson. The Snow School were easy to contact to inform and I was able to keep them up to date with how long I would be. Nicoletta, my teacher, was waiting for me at the prearranged meeting spot and from the word go I felt at ease. I'm a nervous skier that likes to potter around greens and blues and never really felt confident enough to move onto or even consider skiing anything more difficult. Within a couple minutes of skiing she had already identified a number of areas that I needed to improve and gave me tips, explanations and activities to try to improve my technique. She was fantastic! Although I was an hour late for my lesson I felt like I learned so much...and I even skied my first red runs and learned to ski backwards! I cannot rate them highly enough and will definitely rebook when we return next year...maybe just not on the same day we are due to arrive in resort!
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

1 条分享
One to one ski lessons
2020年2月 • 家庭
I thought it was amazing at the start of lessons I was v nervous and thinking maybe I couldn't improve but by R the end I felt so confident. My instructor was so patient really easy to talk to and really listened. Awesome!
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

London13 条分享
Great ski school!
2020年1月 • 家庭
We really like the Snow School and this was our second time using them for our two boys ages 9 and 7. They are smaller than most ski schools but this meant the size of classes was also smaller. Both ski instructors were super - Guilia and Benji - really kind, fun and enthusiastic with the kids.
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Roz Meikle
3 条分享
This was my second year with Nicoletta from the Snow School as my instructor in Meribel
Nicoletta is an exellent instructor. She is very patient, encouraging but not pushy. I will definitely ask for her again next year!
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

英国3 条分享
Beginner ski lessons Giulia + Nicoletta
Our company organises an annual ski trip, which is great unless you've never been skiing. A colleague and I booked lessons for a few hours each morning and were taught by the fantastic Giulia and Nicoletta. They were both incredibly patient, supportive and tailored their approach to our individual levels. By the end of the day 3, I was able to manage a couple of blue runs with my other colleagues, which was a massive leap forward for someone who was barely comfortable taking a carpet lift on the first day.

I would highly recommend the Snow School and their fantastic instructors to anyone looking to learn from scratch or top up their skills - I cannot rate them highly enough.
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

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