Alamo Drafthouse Cinema

Alamo Drafthouse Cinema(Woodbridge)

Alamo Drafthouse Cinema
4.5
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4.5
57 条点评
极佳
33
非常好
16
一般
4
较差
1
很糟糕
3

dcheezem
南卡罗来纳Saluda27 条分享
2022年5月 • 家庭
It looked closed but it wasn’t. We didn’t expect much - we were SO wrong. Food is fantastic and reasonable. My grandchildren wanted to be sure we rated it well!
撰写日期:2022年5月25日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

SMLove226
弗吉尼亚Woodbridge403 条分享
2022年4月 • 独自旅游
I recently visited the Alamo drafthouse for the first time to see the premier of the third fantastic beasts movie. I was impressed with the cleanliness of the theatre and bathrooms, the comfort of the reclining seats in the theater and the speed & friendliness of the staff taking food and drink orders. I will definitely go back!
撰写日期:2022年4月15日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

David P
1 条分享
2020年12月 • 独自旅游
This place has gone down hill from a couple years ago. Now they can't even get a popcorn order correct. 4 out of 5 visits I received buttered popcorn even after writing in the order comments "Special instructions for the kitchen: NO BUTTER ON POPCORN!" And also after verbally reminding the attendant in person once I arrived. Not sure what the "butter" is, but it gives you horrible diarrhea.

And I don't appreciate the fact that gratuity is demanded upfront when you're pre-ordering food while purchasing tickets online. So I end up paying 20% gratuity for an incorrect order. These movie houses used to be packed. And back when they were packed, the attendant would still come by (doing the duck walk) in front of all the seats, with the thumbs up sign. They were looking for acknowledgment from the the patrons that all was okay. Now, whem only a handful of people are in the theater, once they drop off your food you never see them again.

A friend of mine taking a MBA class wrote a letter to Alamo Drafthouse corporate management about this issue as part of a study in his class. He received absolutely no response from Alamo. So this is where their head is at. They simply do not care at the local level or at the corporate level.

I have had it. I'm not going back to the Alamo Drafthouse ever now.

Any you people also think I don't know you subbed my Coke Zero for Diet Coke. If you have run out of something you should tell the customer to give them the option of choosing something else.
撰写日期:2020年12月27日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Cristina Sanchez
弗吉尼亚Dumfries2 条分享
2019年12月 • 好友
By far my favorite movie theater! I love the reclinable comfy seats and how easy it is to order during the movie.
撰写日期:2020年4月24日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Kadeah
乔治亚华纳罗宾斯65 条分享
2020年2月 • 好友
Very nice place , clean restrooms, full menu to chose from , comfortable and clean seating , and the waiters are very nice and fast
撰写日期:2020年2月27日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

pearx4
弗吉尼亚Stafford612 条分享
2020年2月
Was looking forward to a great experience here because we had a wonderful time at the location in Austin TX, needless to say, we WILL NOT be back. The wait staff and management need some food service training. McDonald's offers better service than this place. Our party of three entered the theater and found our seats quickly, got right to the menus and filling out our order sheets. Took the first waiter over 15 minutes to stop by to grab and confirm our orders. He even spoke to us to make sure he knew exactly what we wanted. Drinks were Sprite, Unsweet Tea and a beer. Food - pizza w/salad, and 2 burgers with fries. 20 minutes into the actual movie, not the previews, the Sprite showed up delivered by a different server. 15 more minutes and still no tea or beer. My daughter left the theater to find a server and had to literally stand outside the kitchen for 10 minutes waiting for someone to walk by, all the while hearing the complaining and issues with the cooks and staff in the kitchen. Finally someone came out and she was asked only what our drink order were. 20 more minutes pass, no drinks but daughter's food is delivered by yet another server. When asked about our drinks/food, we got a blank stare. This time, I left the theater and was able to grab a manager and our first waiter rather quickly. Can't say I was overly pleasant to the manager who said she would "Look into it". Since I was already missing the movie, which by the way was 1917, I decided to go to the restroom. It was a DISASTER; toilets clogged; floor nasty; trash everywhere. An employee was in the restroom and even made the comment that when she cleaned it at "1:45am it looked better and she couldn't understand what happened." Well, it was now 3:00PM and had been over 12 hours since the restroom seemed to have been cleaned, that is what happened. I went back to try to enjoy the movie and was passed by the original waiter who told me the drinks had been delivered, now what about the food?.....it came another 10 minutes later lukewarm. About 10 minutes before the movie's end, two more teas and two more beers were delivered because our drink orders were put in the system by three different people. The drinks completely went to waste. The check was delivered half way through the credits by a fourth server. It is rare that we don't at least leave a 10% tip even for mediocre service but this deserved ZERO. While the movie itself was really good, the rest of our experience was completely HORRENDOUS. We will NOT be back to this theater and warn others to be prepared for poor service.
撰写日期:2020年2月27日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Nash115
马里兰盖瑟斯堡5 条分享
2020年2月 • 好友
The movie theater, seats, atmosphere were great but the food and drinks need some work. I ordered a French 75 and it arrived in a champagne glass half full! Not my first time ordering this drink, it always comes nearly full. I asked the server about it and he said that was the standard pour. This was a $12 drink...you can’t deliver it 1/2 full. Get a smaller serving glass so it doesn’t look so cheap and offensive. My friend ordered the mimosa and it came out with a full mini bottle of sparking wine and OJ...I was envious! Also ordered the Asian chicken salad and requested they dress it lightly with the peanut dressing. Let me tell you the salad was swimming in salad dressing! I could barely eat it. I would have asked the server about this but I never saw him again (until he dropped off my check at the end) and I didn’t want to miss the movie to workout a resolution. I will come back but I’ll eat before and maybe stick to popcorn.
撰写日期:2020年2月16日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Zhee
弗吉尼亚Woodbridge12 条分享
2020年2月 • 好友
Careful of the chairs, mine was broken but the waiter insisted I go to the front to get a refund as that was the best he could do being it was a full house. He was nice to offer. The place is usually clean and the food menu items are pricy, but that is to be expected.
撰写日期:2020年2月11日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Carol Z
5 条分享
2020年1月
Paid way too much for a movie! We didn't need the expensive food. I actually got nauseated watching the movie in the Big Show theater due to the curved screen. We will not waste our money there again.
撰写日期:2020年2月7日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

vavavangie
哥伦比亚特区华盛顿特区4 条分享
2020年2月 • 夫妻情侣
My review rating is about the service. My first visit to the theater by recommendation. Firstly the tickets are priced differently based on the size of the theater ($4-$6 difference) weird. I order a pepperoni pizza $13, bottomless sprit $5 and chocolate chip cookies $6.5. No complaints on the food, the pizza and cookies were really good. Fresh baked and serve hot. My compliant is the way the food was served. The soda cups don’t have lids, the straws are not covered. The food is served at your seat, where the servers talk directly over your open face food/drink. The servers don’t wear hair nets. The experience was very bothersome, very uncomfortable, a complete turn off. Otherwise a nice spot.
撰写日期:2020年2月2日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

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