Big Island Aina Tours
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5.0
202 条点评
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Manarola3
德克萨斯州奥斯丁105 条分享
2024年4月 • 家庭
It’s always a good place and we’ve visited 4 times over the years. But now a lot of the trails are closed, and the Jagger Museum is being demolished and not rebuilt due to recent eruption damage. The caldera no longer has the lava pool; but there are steam vents. The caldera could change but that’s the situation as of April 2024.
撰写日期：2024年4月3日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Dragondragon52
香港136 条分享
2020年1月
We are a family of 8 with a 7 months old infant, a 9 year old and 90 year old visiting Hilo from Pride of America cruise ship in January 2020! Our needs were catered for by removing two seats of the clean/comfortable van to accommodate the light collapsible wheelchair, providing an infant car seat, stopping more for toilet visits/stretching, spending more educational time at the Volcano National Park by skipping what we are not interested in such as town visits or macadonia nut factory. We were met easily right off the ship. Very gentle, kind, calm driver/tour guide. We never felt rushed. Always accommodating. Booking/communication before was very easy and smooth. No time was wasted during the tour. The final part of visit was super scenic along the coastline to the black sand beach. Solid six hours due to slowness of grandma. This six star tour gave the entire group a very memorable and educational time! Thank you! More than highly recommended, especially in support of small enterprising family business !
撰写日期：2020年2月23日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Aloha Dora,
It was nice doing the private tour for your family which allowed us more flexibility. It was nice to meet your family and we are happy you enjoyed your visit to the Hawaii Volcano park.
Thank you for taking the time to do the review. We hope you can visit Hawaii again in the future.
Thank You Again,
Gil & Tina
撰写日期：2020年2月24日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
Victor L
德克萨斯州休斯顿103 条分享
2019年12月
If you want to visit Hawaii Volcano National Park, this is the tour to take. Gil led our tour and was waiting for us just as we were told he would be. We immediately jumped into his very spacious van and left before any of the crowds did. HVNP is huge, and I would not take a chance to drive around by myself. Gil knows all the roads there and took us to spots worth seeing. A really cool spot we loved was the steam vent. Before Gil lent us jackets, we were freezing. We stood in front of a steam vent and it felt as though you walked into a sauna. It felt amazing!!! If I remember, the elevation was slightly higher than 4000'. Getting off the cruise ship I believe the temperature was in the 70's. When you get out at HVNP, the temperature was in the upper 50's with a very strong wind making the drizzle go sideways. Gil saved our family having extra jackets, and we could not thank him enough. We were also taken to Rainbow Falls and saw some huge banyan trees as well. Another stop on the excursion was to see the Akatsuka Orchid Gardens. The final stop was at a beach that had black sand. Gil provided snacks during the trip and allowed the 6 of us on the excursion to eat an entire box of chocolate macadamia nuts. My 2 boys were most appreciative of that! Great tour!
撰写日期：2020年1月20日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Aloha Victor,
Thank you for leaving such a detailed review of your day. We try to be prepared for any weather we may run in to. The Volcano Park is always cooler and can be cold in the winter months.
We are glad you had a good day out with us. Hope you can make it back some day.
Thank You,
Gil
撰写日期：2020年1月22日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
beefjp
英国克罗伊登16 条分享
2020年1月
Very well organised from the start and with just 2 other people we were to able to adjust the itinerary to suit our needs.
撰写日期：2020年1月15日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Aloha, Thank you for leaving us a review. We do try to be well organized from start to finish. We are happy you enjoyed your day out with us. Thank You, Gil
撰写日期：2020年1月22日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
andrewsY903HH
亚利桑那Sun City West43 条分享
2019年12月
My wife and I joined several others from the Star Princess on a clear sunny morning in Hilo. We were met by Gil, a charming, articulate, calm and efficient guide. He took us first to Richardson Beach - opportunistically - since we were the only people there and on this clear morning it was beautiful. On the way to Volcanoes National Park we learned about the recent eruptions at Kilauea and earlier history of the island. At the park we checked in, saw a video in the visitor center then made the short drive to our view of Kilauea. As we explored other areas on foot, Gil gave us a wealth of information of what we were seeing and what to look out for. On our return we spent 20 minutes at the Orchid Farm, which was most impressive, and a similar amount of of time at Rainbow Falls. Finally a drive through Hilo and a stop at the Japanese Garden, from where we decided to walk back to the ship. It was great to be in a small group, with a comfortable van and an outstanding guide. This was THE highlight of our cruise from Los Angeles.
撰写日期：2020年1月8日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Aloha Andrew,
Thank you so much for leaving us such a nice review. We are so happy that you consider our tour such a highlight of your trip.
We hope you can make it back to Hawaii again. There is so much to see on our Big Island of Hawaii.
Mahalo,
Gil & Tina
撰写日期：2020年1月9日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
Bethany M
加拿大46 条分享
2019年11月
Gil and Tina were so professional from the first email discussion we sent. They had a comfortable van and showed us all around the island. We negotiated for a stop at a lava tube. We stopped at Rainbow falls. We went to the caldera, steam vents and walked on a lava field. We went to an orchid farm and made a stop at a black sand beach. It was a wonderful day and I would highly recommend them.
撰写日期：2019年11月24日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Aloha Bethany,
We both enjoyed our day with all of you. And thank you for taking the time to leave us a review. We hope you come back for another visit to the Big Island of Hawaii.
Gil & Tina
撰写日期：2019年11月30日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
LarryandKate C
7 条分享
2019年11月 • 家庭
Tina and Gil are wonderful. Very informative and they took their time with us to ensure we got the most out of our tour. Highly recommend!!
撰写日期：2019年11月5日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Aloha Larry & Katherine,
It was nice meeting your family this week. We hope you enjoy the rest of your cruise and have a safe trip home.
Thank You again for taking the time to leave us a review.
Gil & Tina
撰写日期：2019年11月7日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
RoadyMan
加拿大多伦多223 条分享
We wanted to ensure we got the best experience touring the volcano national park and booked this. Gil, arrived promptly at the Visitor Center to greet us. We were a group of 7 and were driven in a very clean, air conditioned bus. Gil is very knowledgeable about all things regarding the volcanos. He took us to all the best spots where we made frequent stops to stretch and walk to the site. He supplied water and light snacks throughout the tour. It lasted a good 3 1/2 hours, where we learnt a tremendous amount.
撰写日期：2019年7月19日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Aloha Andrew, Thank you for letting me show you around the Volcanoes National Park. Great picture you posted overlooking the ocean with the wind that was so strong that day. Hope you enjoy the rest of your stay in Hawaii.
Thank You for taking the time to leave a review,
Gil
撰写日期：2019年7月19日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
Risasue
佛罗里达博卡拉顿38 条分享
2019年4月 • 夫妻情侣
Well, not sure why anyone would want to spend their life on the Big Island of Hilo. Gil, our amazing tour guide convinced us that living there is special. There are several active volcanoes. They experience earthquakes daily and you don't necessarily feel anything. Plus they get Tsunamis. We toured Volcano National Park where we saw the volcano that had the most recent eruption. We were so surprised to learn that the lava doesn't spew from the top but comes out the bottom causing the crater to collapse. We also traveled to the Orchid gardens, where I purchased an orchid that will in time get a beautiful flower. From there, we went to the Macadamia factory where there was a wealth of different flavored Macadamia nuts displayed for you to sample. You can sample as much as you like. (That was a surprise). Gil was definitely a wealth of information. The vegetation on the island is beautiful. After all his explanations and passion for his island, I do understant why people live there. Thank you Gil for a fabulous day.
撰写日期：2019年5月14日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Aloha,
Thank you for taking time to leave such a nice review. We are glad you enjoyed your visit to the Big Island of Hawaii. Yes our landscape is always changing. We are watching to see what it does next!
Thank You,
Gil & Tina
Big Island Ana Tours
撰写日期：2019年5月15日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
lieve
比利时鲁瑟拉勒5 条分享
2019年3月 • 夫妻情侣
Heel mooie uitstap! We bevelen deze organisatie zeker aan. We kregen heel veel en interessante uitleg. Heel vriendelijk en behulpzaam. Je hebt tijd genoeg om rond te kijken en foto's te nemen. Mooie wagen met airco, rijden heel voorzichtig!
Wij waren zeer tevreden over deze uitstap!
Wij waren zeer tevreden over deze uitstap!
撰写日期：2019年5月4日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hello. Where can I find info on this tour? We will be in Hilo on the Celebrity Eclipse on Saturday, 4/30. Thank you
撰写日期：2022年3月21日
Aloha,
Sorry I did not answer this earlier but just saw the question. We both do use microphones connected to our sound system.
Thank You,
Gil
Big Island Aina Tours
撰写日期：2018年1月20日
I often use a foldable mobility scooter. It's lightweight and folds into the trunk of my car. Would I be able to take that along? Also do you have a step to use into the van? Thanks
撰写日期：2016年11月18日
Aloha,
We often get folks who want to see the sights and who use a foldable scooter. So we would be able to store it in the rear of our six passenger van. But I wonder, how much does it weigh? And would your husband be able to lift it in and out for your use? I drive this van so I would be helping to lift it out also. We use a small step stool to bridge entering the van, it helps for those of us who are not too tall. However, this van is closer to the ground for easier entrance.
Kind regards and thank you,
Tina
撰写日期：2016年11月18日
We are on a cruise on the grand princess what time do you pick up and are you back for cruise departure usually this will be this November
撰写日期：2016年5月8日
Thank you Geoff for asking about the tours we offer while your ship ports in Hilo, Hawaii.
The time we meet in the port is dependent on the time your ship docks, for most ships it is 8:30 am.
We never bring you back from the tour late. Our tours last 6 hours and we often see the sights before most of the big bus tours arrive, and return to the ship
to have a safe two to three hour window before all aboard.
We would like to ask that if you would visit our website directly, using the link on trip advisor. We can reply specifically as to our availability for your date of arrival.
Thank you,
Tina
撰写日期：2016年5月9日
We are also on the Ruby on the Oct 8th. Is there room for 5 more?
撰写日期：2015年9月28日
Aloha and thank you for your question.
With questions about specific dates it is better to contact us by using the Email link. In the case of October 8th, 2015 we are full.
Thank You,
Big Island Aina Tours
撰写日期：2015年9月29日
We are cruising on Ruby Princess and will be in Hilo the 8th of October. We are interested booking with you and are wondering how lunch is handled. We are a couple, but might have 2 other couples who might also be interested.
Just confirming p/u and delivery to and from ship and price is $89pp.
撰写日期：2015年9月21日
As mentioned you can pick up lunch at the Macadamia Farm. They also have great macadamia ice cream. And you are picked up inside the port just outside your ship. For current pricing always check the website by clicking on the website link from TripAdvisor.
Thank You,
撰写日期：2015年9月23日
All pricing options and details of stops are on our website which you can access via TripAdvisor under Big Island Aina Tours. You can also email us at the link from TripAdvisor and let us know if you are arriving by cruise ship, or at a hotel in Hilo or Kona side of the island.
Thank You,
撰写日期：2015年1月22日
Please visit our website for current pricing. You can use the link from TripAdvisor,
Thank You,
撰写日期：2015年2月2日
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