Toscana European Salon and Day Spa

Toscana European Salon and Day Spa

Toscana European Salon and Day Spa
下午12:00 - 下午5:00
上午9:00 - 下午8:00
上午9:00 - 下午8:00
上午9:00 - 下午9:00
上午9:00 - 下午9:00
上午9:00 - 下午6:00
下午12:00 - 下午5:00



区域: 后湾区
  • Copley • 步行 5 分钟
  • Prudential • 步行 7 分钟

6 条点评

Stephanie C
4 条分享
Horrifying experience.

On November 10, 2022 I booked a couples massage online for Tuesday, December 6, 2022, as I was going to be celebrating my 1st wedding anniversary. I received 3 confirmations, an email on Nov 10, a text confirmation on Sunday Dec 4 and email confirmation on Monday Dec 5. (See photos).

When I arrived on Tuesday, Dec 6 at 3:45 pm, the doors were locked and the lights were on both on the upper and basement floor. I called 4 times leaving 2 voicemails alerting them my husband and I have arrived for our couples massage scheduled for 4pm. After 25 min an employee came to door, asked us why were there and proceeded to tell us their computer scheduling system shut down and they did not have our appointment, nor were there any masseuses there to conduct the service. After showing her my 3 confirmations she said there was nothing she could do. I am still very confused how I was alerted 3 times but they weren't?

She took down my information, and told me someone would be calling to follow up, it's been over a week and I have yet to receive a phone call or email.

I am so disappointed I chose this spa to celebrate my 1st wedding anniversary. I highly recommended looking elsewhere if interested in any kind of spa service. The customer service was absolutely horrendous. They didn't even offer to reschedule or provide a voucher for not having our appointment.

O/5 stars.
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新罕布什尔州曼彻斯特6 条分享
2017年1月 • 好友
I visited Toscana for the first time this past weekend for a "girls spa day". What a treat! I was nervous about getting a facial because I have sensitive skin, but Raluca took great care of me using their organic Eminence products. My skin has been looking calm and refreshed ever since! Plus, she was very nice and I enjoyed our easy conversation during my treatment. Not having visited Boston in a bit, she gave me some great references for places to go for dinner and nightlife. After my facial, I had a much needed and relaxing massage.
At the end, they offered us some wonderful, organic powder for our faces since we were a little pink and had plans to get lunch. All in all, it was a great experience, and I will definitely refer friends and family to this gem in the city! Thanks for a great visit!
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马萨诸塞剑桥5 条分享
2014年7月 • 独自旅游
Entering the salon to a pleasant greeting with a smile and a hug relaxed me immediately. Then, Christina's expert and gentle hands worked their magic on this tired face that needed cleansing and a little tender loving care after recent daily doses of sun, sand, pool water and sunscreen.
Ahhhh, so nice. Can't wait to do it again and again.
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英国伦敦2 条分享
Don't go here, service is crap - made a reservation over the phone, turn up and they said they didn't have time for me and couldn't even squeeze me in. What kind of salon doesn't honor reservations?!
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
I'm terribly sorry this happened. All salons and services have glitches and things happen but we always strive to rectify our mistakes or place you for another time that still works for your schedule. I do hope that we had tried to work with you to rectify the situation and would reconsider visiting us again in the future.
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Jennifer D
Newtown, CT6 条分享
2012年3月 • 独自旅游
Go and see Grace for highlights and haircuts! I have not lived in Boston since 2006 but have since been living part of the time in Miami and now currently in CT. Grace did my hair (highlights and cut) all 5 years i was in college. While living in Miami i wasn't able to still go to Grace due to the long travel distance but i now drive 2 1/2 hours from CT to have Grace due my hair. She does a phenomenal job with highlights and the cuts make your hair look unbelievable. I can't speak for the spa part as i have never used it and the reception is touch and go as they don't always answer the phone but if you leave your name and number someone will get back to you. if you are looking for a great haircut and hair color go and see Grace at Toscano, you won't be disappointed.
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马萨诸塞波士顿42 条分享
2012年2月 • 独自旅游
I had an amazing facial from Donia. She was wonderful. She was honest and provided so much information about the present state of my skin. She used Eminence products during the facial. I purchased the line and have used them ever since (I've always used high end organic skin care products).

My skin is incredibly sensitive; certain dyes in make-up, changes in skin products, all of these things can provide me with a dermalogical nightmare. I have not had any adverse reactions to these products! Quite the opposite! I have seen such a dramatical difference. Fine lines have disappeared! The dark circles under my eyes are gone and my eyes look brighter! My "combination skin" has never looked better.

I can't wait for my next facial! Thank you, Doina!!
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
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Toscana European Salon and Day Spa (波士顿) - 旅游景点点评 - Tripadvisor

关于Toscana European Salon and Day Spa的常见问题

Toscana European Salon and Day Spa的营业时间:
  • 日 - 日 下午12:00 - 下午5:00
  • 二 - 三 上午9:00 - 下午8:00
  • 四 - 五 上午9:00 - 下午9:00
  • 六 - 六 上午9:00 - 下午6:00

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