Dive on Malta
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5.0
302 条点评
极佳
292
非常好
8
一般
1
较差
0
很糟糕
1

Cátia M
2 条分享
2023年9月 • 夫妻情侣
I had a terrible experience! I contacted Dive on Malta to go diving for the first time. I asked if they had availability for a first lesson on a specific day, and they confirmed they had availability for that date. We scheduled a time, and I paid the deposit.

I traveled from Valletta to St. Paul's Bay specifically to have this first experience with Dive on Malta, which naturally incurred costs.

When I arrived there, my booking was not registered. They told me to wait another 2 hours to see if they could resolve the issue. I waited, and only then did they call me to say that it wasn't possible because they didn't have availability.

Naturally, I complained and mentioned that I had paid the deposit and transportation to get there, so Dive on Malta had to take responsibility.

According to the receptionist, Dive on Malta didn't have to take responsibility because I received a confirmation message (after everything was agreed upon and the deposit was paid) stating that my appointment was scheduled for a week from then, not on the day I had requested and had been confirmed to me.

The receptionist was extremely rude and impolite, even shouting at me for an error that was their own and that they didn't want to admit.

Terrible experience, I do not recommend it.

撰写日期:2023年9月13日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
With regards to very unfair review, as Dive on Malta we feel obligated to clarify the situation described. Indeed we were not able to deliver the service as it was simply booked for another day and we thread our bookings seriously. Because of that all instructors were busy for the day that this customer arrived. Of course it was booked with an instructor for the date as stated in booking. We also wish to add that weather conditions were not good for diving with beginners and customer was also informed about that, even during the booking conversation, based on weather forecasts. During the conversation in reservation process it was clearly written by us that date is 16.09 at 12.30 and it was stated before customer made a deposit. Then after receiving deposit another message was send from us with confirmation that also stated date and time as 16.09. Then customer arrives on 09.09 being surprised that we cannot go. So as we were surprised. Physically it was impossible to take the customer diving on the day that was not booked. Since then how come one can put negative review of experience if there was no experience at all as it could not even been. We find it very unfair. Since customer refused to have her session on scheduled date we even returned the deposit to which to be honest we were not even obligated. Then customer requested us to pay for her taxi that for obvious reasons was refused by us. Behaviour of customer was far away from being nice and clearly she did not really understood the situation or how bookings work. This can be proven by us by posting the screenshots of WhatsApp booking conversation between us and customer. We treat our job seriously and always do our best to deliver the most professional and safe service possible. Regards Dive on Malta
撰写日期:2023年9月16日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Nev G
2 条分享
2023年8月 • 独自旅游
I'm just back from a great week of diving with the wonderful team at Dive on Malta.
All of the staff were awesome - very professional and friendly, with a great knowledge of the dive sites Malta and Gozo have to offer. I completed my Deep Diver course with them, which is necessary for some of the great wrecks in the area.
We always dived in very small groups, which is great. The team are all very safety-conscious but with a relaxed manner and great banter. I have an eye condition which restricts my vision, but they were all very understanding and accommodating.
I will definitely be back!
Did I mention that that have a fridge full of beer for when you get back after your dives....?!
撰写日期:2023年8月30日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Wesley O
1 条分享
2023年8月 • 好友
Great diving school. Even though we messed up our reservation they were super friendly and accommodating. It was our first time diving and our instructor Alex was super enthusiastic, friendly and overall a great guy!
撰写日期:2023年8月8日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

thaner2017
加拿大魁北克8 条分享
2023年2月
Canadian here, experienced diver and first time visitor to Malta. I want to give a shout out to the staff of Dive on Malta and my instructor Lukas. I completed the Wreck dive course and I can say the course and dive sites exceeded my expectations, so much I came back for an extra fun dive to Gozo.

Of course the dive sites are not the only thing that makes a great dive. Lukas was very professional, organized and is a good instructor. As for the specialty wreck course, Lukas’ teaching style helps you to retain the material, he’s able to put you at ease and more importantly, he wants you to be successful. He also provided knowledge of the dive sites and shared his experiences over the years relating to the course.

I highly recommend Dive on Malta and would return. Thanks for the experience.
撰写日期:2023年2月14日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Karl Bowles
1 条分享
2022年8月
Absolutely fantastic experience doing my DSD (Discover Scuba Diving) course here with Lukasz as my instructor. This was actually my second DSD course having done it previously in Tenerife, and whilst that was good, my experience here was even better.

After the DSD course, we did another dive on the same day and got to see even more of the bay, including a small cave. Lukasz was absolutely fantastic, we had a great time and he couldn't have been more helpful or professional.

I will definitely be going back to do my open water course with them next year.

Thanks very much Lukasz and Ryszard!
撰写日期:2022年9月15日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Marta F
波兰华沙1 条分享
2022年6月
We've dived with Ryszard & his Team 5 full days, Malta, Gozo & Comino. Overall very professional approach and service. Highly competent Team, top-quality equipment, good center location. Diverse dive sites avaliable (wrecks, caves) Great experience, we will definitely be back. Highly recommend 😊
撰写日期:2022年7月17日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Greg C
英国伯明翰2 条分享
2021年10月 • 夫妻情侣
We have dived with Ryszard last month. Great professional service. Highly recommend. Thank you. Hope to see you again. G&D
撰写日期:2021年10月24日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

SSh
英国克劳利2 条分享
2021年10月 • 独自旅游
Went diving on a weekend dive and then completed my AOW with Richard and his team (wrong spelling of Richard I know).

I could honestly not say enough about their professionalism, their attitude and their welcome.

Both times I dived with Jedi, and his patience was incredible. I've no doubt the others are the same. Thanks M for even attempting to get me to navigate.

Maria was funny, witty and so orgainsed with her and my paperwork, quite an achievement when I was so badly disorganised.

I really couldn't have asked for more. Thanks guys and I'll certainly return again.

Dziękuję bardso (again wrong spelling)
撰写日期:2021年10月14日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

ringo w
比利时Merelbeke5 条分享
2021年9月
Ik kwam hier meerdere keren als autonoom duiker, werd ingedeeld en kon de duiklocaties doen die ik uitkoos. goede sfeer en correcte mensen. Ringo adv SSI instructor - 2* CMAS instructor
撰写日期:2021年9月22日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

David V
2 条分享
2021年7月 • 独自旅游
Did my open water course with this school. They were very accommodating and friendly. Learning how to dive with them was a great and fun experience.
撰写日期:2021年8月12日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

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Dive on Malta (圣保罗湾城) - 旅游景点点评 - Tripadvisor