Malta Diving - Anchor Diving
Malta Diving - Anchor Diving
5
上午9:00 - 下午5:00
星期一
上午9:00 - 下午5:00
星期二
上午9:00 - 下午5:00
星期三
上午9:00 - 下午5:00
星期四
上午9:00 - 下午5:00
星期五
上午9:00 - 下午5:00
星期六
上午9:00 - 下午5:00
星期日
上午9:00 - 下午5:00

5.0
5.0 分,共 5 分91 条点评
极佳
87
非常好
3
一般
0
较差
0
很糟糕
1

psyk_engineer
俄勒冈科瓦利斯2 条分享
1.0 分,共 5 分
2022年2月
(new management as of Nov 2021)

TL;DR: under new management who will dismiss any concerns you have (even if you say you can’t breathe), give you old, faulty equipment and say it’s fine, and yell at you if you don’t do everything perfectly on your first go. I would give 0 stars if I could.

My two friends and I booked the PADI SCUBA diving course through the PADI website having seen some positive reviews of Anchor Diving. None of us had ever dived before, not even a Discover SCUBA. What we didn’t know was that they were under new management and there were no reviews since the management change…

No communication from the dive center until 7 days before the course, despite our emails asking if we could get access to the eLearning materials. We eventually got access less than 4 days before the course. The required forms were not sent to all of us, including the medical clearance forms, and we didn’t have time to get a medical assessment (less than 4 days!).

When we met Lewis, we were told that the confined dives would not be performed in a pool but that conditions would be similar (we found later that this was NOT the case).

The equipment was old and not well maintained, despite his assurances that everything had been serviced (everything had been sitting in the shop for 2 years). When we raised concerns, he dismissed them with increasing disdain and hostility. Information for equipment sizing was provided at time of booking, but no equipment was properly sized or ready for us. Here’s everything that was wrong:
- Wetsuits with holes
- Ill-fitting masks, fins, wetsuits, BCDs, and shoes
- Regulator air flow was inconsistent and inadequate during inhalation (confirmed by all three of us)
- Difficult/sticky buttons on LPIs
- Leaking BCD (even showed him in the water and he dismissed it as “overfilled”)
- Difficult to read depth gauges (which we were told to ignore during our dives)
- No dive computers

All the “confined dives” were performed in the same areas that we did the open dives, so obviously not confined water (contrary to Maltese law). The first day, the confined dives were conducted in a small bay area with rocky floor, currents/waves, marine life, and other divers - distractions that did not allow us to pay full attention to the task at hand. The second day the “confined water” dives were conducted in a larger, deeper area with reduced visibility and difficult entry/exit.

Lewis gave sparse explanations with his demonstrations of skills (prior to entering the water or at the surface) and questions were never adequately answered, despite repeated and clear questions.

Lewis intentionally overweighted all of us. The first day, he used rocks as additional weights in BCDs, despite all of us having provided height and weight at the time of booking.

Lewis had no patience or interest in helping us address any concerns or difficulties, including yelling at us when we tried to deal with our concerns or difficulties ourselves, after he dismissed them. When we told him we were cold or confused or uncertain, he disregarded any requests to inspect equipment or review clear detailed steps for a skill and replied in an increasingly hostile manner. When my friends declined to do the final dive, because they were uncomfortable with the equipment and conditions, Lewis replied "that's a shame".

Our course ended with me getting a ruptured eardrum (confirmed by three separate doctors) because of the poor equipment, hostile and uncaring instructor, and inappropriate learning conditions. After we aborted the dive and a single instance of asking how I was, he did not offer to take me to get medical attention because I wasn’t bleeding or sick in the car (which are not the only indicators of a ruptured eardrum).

The new owner is clearly unwilling to invest in functional equipment and, by Lewis’ own admission, didn’t bother to try to find someone with the appropriate temperament and ability to teach new divers, he just offered it to some guy he barely knew.
撰写日期:2022年3月17日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Kim L
1 条分享
5.0 分,共 5 分
2019年10月 • 夫妻情侣
Tredje gången på Malta med Anchor diving.
Alltid lika trevligt och bra bemötande av Peter och Veronique.
Har också dykt här med mina två tonåringar som också njutit av den proffsiga stämningen och trygga dykningen.
Hit kommer vi gärna igen.
Tack
Kim&Carola
撰写日期:2019年10月20日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

5.0 分,共 5 分
2019年8月 • 好友
Vi var tre oerfarna ungdomar som bokade ett prova på dyk och det var bättre än vad vi trodde det skulle vara. Superbra guidning och ett trevligt bemötande. Detta gör vi gärna om i framtiden!
撰写日期:2019年8月28日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Aziz A
马耳他瓦莱塔3 条分享
5.0 分,共 5 分
2019年8月 • 夫妻情侣
Great service including pick-up from your hotel. Patiënt instructers that take their time to teach beginners like us and you safety is their top priority. We would be coming back soon to take our open water dive with them. So cheers to the anchor diving team and also to Veronique!!!
撰写日期:2019年8月16日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Thank you very much for your nice judgment. This makes us happy and is what we are working for. See you soon for your Open Water Course. Regards Peter
撰写日期:2019年8月17日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Liselotte S
瑞典孔斯巴卡128 条分享
5.0 分,共 5 分
2019年8月 • 好友
Hade förmånen att få en alldeles egen dyktrip med Peter (ägare och dykinstruktör). Blev upphämtad på hotellet och efter att ha provat utrustning drog vi till Cirkewwa, en speciellt anordnad plats för dykare med alla bekvämligheter. Gjorde första dyket på vraket Rosi och andra på P29. Under ytintervallet fanns möjlighet att köpa mackor, kaffe mm. Efter två fantastiska dyk med en lugn och trygg dykinstruktör fick jag skjuts tillbaka till hotellet. Tack för en mycket härlig upplevelse!!
撰写日期:2019年8月15日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Låter som en bra dag (för mig också). Tack för att du uppskattade din dykning med oss. Vi väntar på kusinen Camilla som ska samla mod för att komma och göra Open Water kursen. Så kan ni dyka tillsammans sen. Hälsningar Peter
撰写日期:2019年8月16日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Andy S
英国利文斯顿14 条分享
5.0 分,共 5 分
2019年7月 • 夫妻情侣
This is a brilliant dive centre run by Peter Svenson and Veronique Mousse. Both speak English to a high standard, as do the Dive guides/instructors. You can dive reefs and/or wrecks. They have their own boat for other sites.
撰写日期:2019年8月4日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Oliwer W
西班牙巴塞罗那2 条分享
5.0 分,共 5 分
2019年8月 • 夫妻情侣
Dykfirman som utöver en perfekt dykutbildning har det där lilla extra. Familjärt, omhändertagande och en extraordinär förmåga att tillgodose kundens behov! Samtliga i personalen ser till att upplevelserna blir oförglömliga! Mvh Oliwer och Matilda
撰写日期:2019年8月1日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Tack för ert fina omdöme. Det gläder mig då har vi lyckats!! Hälsningar Peter & Veronique
撰写日期:2019年8月3日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Fungyin R
4 条分享
5.0 分,共 5 分
2019年7月 • 夫妻情侣
Tack för de trevliga dagarna där vi tog AOW. Nu är vi lite mer erfarna dykare. Önskade att vi hade hunnit med fler dykdagar. Återkommer gärna igen om vi har vägarna förbi. Ni kändes seriös och noggranna.
Mvh
Fungyin, Niklas
撰写日期:2019年8月1日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Tack Niklas och Fungin Ni gjorde en bra insats på er Advanced kurs så för mig var det snudd på Nöjesdykning!! Hälsningar Peter
撰写日期:2019年8月3日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Sascha Sørensen
2 条分享
5.0 分,共 5 分
2019年7月 • 家庭
Me and my family have had a wonderful time the past 2 weeks diving with Peter, Tony, Justin, Jacobo and Veronique at Anchor Diving. You guys are the best!!! We have seen some beautiful places which we will remember forever 👌😃 You provide a very professional guidance that makes it perfect for families and at the same time you make sure everyone has an experience matching to ones skills (we loved the wreck dives😄) and everyone has a great time. Thank you!!👌
We will recommend you guys anytime 👍
撰写日期:2019年7月18日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hi Sasha , Christian and the boys. We had a great time diving with you as well. I am very happy that you liked to dive with us and I hope we will see you again. Good luck with your Drysuit diving in Island. Regards Peter & Veronique
撰写日期:2019年8月3日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Villevi
瑞典Kungalv22 条分享
5.0 分,共 5 分
2019年6月 • 家庭
Lugnt, tryggt och avslappnat och de tog väldigt väl hand om oss! Perfekt för mig, som inte dykt på 20 år, och 13-årige sonens första dykupplevelser.
撰写日期:2019年6月7日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Tack Hillevi för ditt fina omdöme om oss. Jag är glad att Elias tyckte det var så kul att han vill dyka igen. Det betyder att vi har lyckats. När resten av familjen gör DSD eller OW kursen nästa gång ni kommer, så kan du nöjes dyka. Hälsningar Peter
撰写日期:2019年6月8日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

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Malta Diving - Anchor Diving (圣保罗湾城) - 旅游景点点评 - Tripadvisor