Tropical Trail Rides - Isabela
Tropical Trail Rides - Isabela
4.5
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4.5
629 条点评
极佳
518
非常好
66
一般
21
较差
8
很糟糕
16

Mandarin9
Minnesota43 条分享
Beautiful horses, lovely ride.

The issue was the staff. Upon our arrival, we were told to sit under covered benches. A young lady was there checking us in - she did so with minimal communication, simply a nod to acknowledge were we there, confirmed payment, and had us sign waivers - she checked the box that we were there. A woman walked over, I'm assuming the owner, looked at our shoes and gave us a disgusted look. We were all wearing closed toed shoes as required but ours were hiking shoes, designed to get wet. She seemed annoyed that we misinterpreted closed-toed shoes and said we can either purchase socks or borrow rubber boots. We purchased socks as she weighed each of us - she checked the box.

When it was time to get on the horses, all of the guides assisted the riders but it was very business like - no smiles, nothing felt welcoming, again - they were simply checking the box of putting us on the horses. It was hot and we had water bottles, they said the guide would take them but this seemed like an inconvenience. We were sternly warned to ensure everything on our person was secure because they wouldn't stop to pick up anything.

My family of 5 was the only group on our tour. I don't think the guide ever told us her name or gave any details about the ride. She briefly went over safety instructors and we were off. I was the last rider in my group, there were a few occasions where she stopped and clearly spoke to my family but didn't bother waiting for my daughter or myself - we all survived so it must not have been that important.

The walk through the forest and on the beach was lovely. When we arrived at the beach, the other group was there. After helping us off our horses, she said we'd hang out for a bit and then went over to the other guide and began chatting. When it was time to go, she let us know.

The ride back was uneventful - and silent.

When we returned to the stable, we got off the horses. No actual appreciation for us being there - we got off the horses, the box was checked. The first woman who had checked us in came by to ensure we paid for the socks. Because I always feel obligated to provide a tip, I asked about payment options and she said we could add it to our credit card - which I did.

My family began heading to our car when my husband decided to return to the barn to use the restroom. At that time, he overheard our guide complaining to the other guide that her tip was provided via a credit card. That was the icing on the cake.

The owner and the guides didn't want us there, there was no effort ever to make us feel like valued customers. I don't expect to be treated like this by employees of McDonalds, I was truly disappointed to be treated so poorly by a tour company that we paid several hundred dollars to visit.
撰写日期:2022年9月26日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

fallon m
3 条分享
夫妻情侣
This by far the best experience my husband and I went through. My husband was completely terrified the whole time but also loved it as it was his first time on a horse. Isabella our instructor was so amazing and sweet. My husbands horse he rode was very stubborn and she had a mind of her own every time she would stop the instructor would show him ways to get her moving. All in all it was a very good experience and I would recommend it to anyone. Will come back when we travel to Puerto Rico
撰写日期:2022年9月23日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

grivera3233
佛罗里达坦帕1 条分享
家庭
Very friendly, the tour guide lady Isabel made sure that we were all safe very interactive. Both my boys 17&7 enjoyed it very much. It’s a deeper experience than just a horse ride. Just book and go!
撰写日期:2022年9月11日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Nirav
1 条分享
From the beginning to the end it was beautiful. Wished we could stay longer! Great instructors made it easy to learn. The scenery all around was amazing. It was exactly what we expected and more.
撰写日期:2022年9月9日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Celi W
3 条分享
家庭
Our modern family signed up and experienced 2 two hour trail rides over the Labor Day weekend.
Our first ride was a morning ride on Saturday morning and we experienced the “sunset “ ride Sunday afternoon. Personally, I preferred the morning ride on Saturday. It was a little cooler and less humid than Sunday afternoon. Also Sunday seems to be their super busy day.
However both rides were fun, fun, Fun for all!!!
Fast pace, with comfortable gaited trots and easy canters. Horses are in excellent condition and one can clearly see the love and passion from All involved.
From the moment one passes through the gates,
we saw perfectly groomed grounds, young people at work readying the horses for us, and beautiful trees and vegetation doing its “thing” to keep us cool-ish…
We brought apples and carrots to feed the horses and the kids had a fun time learning how to properly (and safely!) feed them healthy treats.
Our experience with Tropical trail rides was an unforgettable one. We plan to return!
撰写日期:2022年9月9日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Carmen V
1 条分享
家庭
Thank you for such a memorable experience! Sandy was our guide and she was fantastic. My favorite part was riding on the empty beach. I do recommend ladies wear a fitted sports bra as the ride does get very bumpy.
撰写日期:2022年8月31日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Michelle C
2 条分享
Very beautiful scenery! I was nervous but definitely would do it again. The people are very kind and attentive, would recommend.
撰写日期:2022年8月30日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Javier A
纽约州Mahopac1 条分享
夫妻情侣
The worse was great and Javier our guide was awesome. We loved it so much. I would recommended to anyone in the area.
撰写日期:2022年8月29日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Lillian V
4 条分享
家庭
I enjoyed the whole experience. It's been a long time since I've ridden a horse..lol and it showed. The instructor was helpful and patient. I had a blast!
撰写日期:2022年8月26日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Holly s
1 条分享
家庭
Definitely a fun and great experience will do again on my next trip great tour guide very helpful and knowledgeable about the land and horses
撰写日期:2022年8月24日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

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