Spa Pure

Spa Pure(火奴鲁鲁)

上午9:00 - 下午10:00
星期一
上午9:00 - 下午10:00
星期二
上午9:00 - 下午10:00
星期三
上午9:00 - 下午10:00
星期四
上午9:00 - 下午10:00
星期五
上午9:00 - 下午10:00
星期六
上午9:00 - 下午10:00
星期日
上午9:00 - 下午10:00
区域
地址
区域: Waikiki
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4.0
25 条点评
极佳
16
非常好
3
一般
1
较差
4
很糟糕
1

Nicole H
澳大利亚悉尼4 条分享
Not a great spa experience
2018年5月 • 家庭
Travelling for a much needed holiday my husband and I were looking forward to a nice spa treatment. The facilities are dated and the linen did have a musty smell which was off putting. Rather an ordinary spa experience and the maximum tip is mandatory rather than for a tip for service experience. Would not recommend this experience perhaps shop around.
撰写日期:2019年4月7日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
Thank you for observations! We revamped our laundry system and have beaten the musty smell with white vinegar and baking soda. Our facility was custom created, by us, in 2008. Our original Ganban Yoku stone tables still make nearly everyone deeply happy, as does our floating massage in a warm salt pool. Hopefully on a future visit we'll have an opportunity to provide better service for you. Again, thank you for taking the time to review. Dennis B Miller Owner
撰写日期:2020年3月12日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

cmaynard
华盛顿温哥华95 条分享
Outstanding massage, facial and stone sauna experience
2018年11月 • 独自旅游
I stayed at Courtyard Marriott for a week to spend Thanking week with my family who stayed at the Outrigger. Every day was walking and adventure with my family. At the end of the week exhausted and preparing to fly back to Chicago, I picked up the Spa Pure brochure with a list of services. I decided to speak to the manager Patchulahu and explained my checkout time; shuttle pickup to airport. Patchulah and Elena were so accommodating and scheduled the spa package for me in time for hotel checkout, shuttle pickup to the airport.

The soothing hands of Elena during the massage was much needed, she knows exactly the pressure points and areas to work on. The facial massage from Patchulah is so relaxing with lymphatic points that with the stone sauna afterwards is worth it all. This is serious massage. You don’t have to take a full shower. Just a quick shower rinse is all you need. You want to keep the emollient oils and herbs in the body after the sauna. Lightly pat dry. I felt great a week afterwards. The ladie even brought me a lunch afterwards, so I wouldn’t miss my shuttle. I made it on time. Thank you, ladies
撰写日期:2018年12月4日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Natalia A
华盛顿西雅图93 条分享
towels, robe and bedding were not fresh and clean
2017年9月 • 独自旅游
I visited Spa Pure for a full body scrub, the service is a little pricey but she did a good job, so no complains on that. When the time came to take a shower I got really disappointed that the robe was not fresh. After taking a shower I tried to dry out and the towels that lady gave me were smelling horrible, I almost through up from that smell . I haven't dry out, just put my dress on and left. Sanitary conditions ruined my entire experience. Management, buy new towels, I know you can afford it, $5 a towel, only from one costumer you can purchase at least 25 new towels!!!!
撰写日期:2017年9月20日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Shannon M
加利福尼亚圣地亚哥69 条分享
Massage for the serious massage enthusiast
2017年7月 • 独自旅游
Spa Pure is not about the frills and high end swank. If you're looking for high end atmosphere hit the resorts. If you're looking for high quality massage, Elena is your girl. I keep going back to her because she has the hands of a magician. She knows her technique and will apply deep tissue relieving years of kinks. This is the only spa I've been to that claims to "guarantee" their massage. After my first one, I understand why and I book in advance every time I'm in town. She's not chatty Kathy; she's focused on what she's doing and you'll walk away a new person.
撰写日期:2017年7月20日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

hookani24
日本东京都2,878 条分享
ひどい
2017年1月 • 家庭
以前からテレビで気になり、水の中でマッサージをしてみたく、
Water to Land. 90minをかなり前からネットで予約しました。
12/31 10:00からの予約
最初にお金を払い、90分のうち
45分ロミロミ、45分水中マッサージをチョイス(どちらが少し多めになど希望もできるそう)

ロミロミを先にして、終わったら受付のカタコト日本語の人が
プールの温度が故障しているから
ウェットスーツを着てやるか
もしくは
午後2:00にもう一度来てもらうか。その際は岩盤浴を40分位サービスする
と、言われ冷たい水の中ウェットスーツを着てするのは嫌なので(髪の毛など頭冷える)
午後2:00にまだ行く事にしました。

再度行き、水着に着替えバスローブを着てプールまでいったら、マッサージの先生が
「確認してくる」と言ってしばらく待たされ、また受付の人がきて
「ホテルの人に何回も確認したのに、温水になってなかった。いまからだと16:00になる。」と言われキャンセルしたらお金は戻るのかこちらから聞かないと言わない

「もちろん半分だけの金額。サービス料も差し引く」と言われたのでキャンセルしてもらった。

とても楽しみにしていたので、残念。
もし、予定が詰まっていた人なら、冷たい水でやらされる事になり、岩盤浴のサービスもしない。
旅行者の時間は、色々スケジュールがあるので、いくらホテルの人に確認したとはいえ
自分達も水温はチェックできるはず。

ロミロミの施術は普通。
更衣室なども、割と質素
プールもあまり綺麗でないので
とてもやりたかったが次回予約していく事はありません。
これから予約する方、こんなこともあったという事実は覚えておいてください。
普通なら大クレームだと思います
撰写日期:2017年1月2日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
We are very sorry the pool heater wasn't functioning during your visit. I wish that you were able to receive the floating Ocean Massage. The pool has had a new heater installed, which is more reliable. If possible, I would love to be able to have a second chance to provide Ocean Massage for you. Dennis Miller
撰写日期:2020年3月12日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

ClayfieldStudio
加利福尼亚洛杉矶4 条分享
spa Pure Honollulu
2016年10月 • 独自旅游
Had a fabulous experience at this spa Pure located in the courtyard Marriott.
The staff and treatments were excellent.
I highly recommend this exclusive spa.
What made this unique is the marble sauna that relaxes you.
You lie on it for 1/2 hr ready for the massage.I also had a facial that was great.
撰写日期:2016年10月26日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Sheri W
Locust Grove16 条分享
Massage
2016年6月
Wonderful massages! There were four of us that received massages. We had great massages by Patricia, Pety and Laura! I would highly recommend using these ladies!
撰写日期:2016年6月7日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Avidsnorkeler85
夏威夷火奴鲁鲁76 条分享
A New and Wonderful Experience
2016年4月 • 夫妻情侣
My boyfriend and I, both seniors, were treated to this new and wonderful experience, that I would love to repeat. He did the granite sauna, while I did the ocean massage, and then we switched places.
He rated the sauna a 5, because he got to lie in a personalized sauna "dome" with peppermint and lavender scents and a body steam. He was able to perspire profusely and his sinuses were better afterwards.
I rate the ocean massage a 5, because I love the ocean, and this was a calm warm salt water pool, with a gentle massage, while floating on the surface with my ears submerged. It was the ultimate of soothing!
Dennis exuded calm, despite his busy schedule, and I could tell he loved what he was doing with us. He truly has the spirit of aloha, in our aloha state, in this cosy spa.
撰写日期:2016年4月29日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

Katie T
澳大利亚悉尼79 条分享
Unique Korean Spa Experience
2015年5月
This is a Korean spa. The massage was ok, but the really great thing is the hot stone sauna. You lie on a hot stone and sweat away. My skin looked and felt just amazing after this. They come in occasionally and give you a cold towel and this helps. Its a must do for a different experience.
撰写日期:2016年1月23日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。

3wilsontravellers
澳大利亚Sunshine Beach8 条分享
Very poor customer service
2015年11月 • 好友
My sister and I booked the Around the World in 2hrs package together. When we arrived we were asked to pay upfront, which I thought was odd. Once we paid, the lady took us into a massage room and asked us to put on a full steamer wet suit. Part of the package was what they call an Ocean Massage where you get a relaxation massage while floating in a heated pool. When I questioned the wet suit, she then came forward with the explanation that the heated pool was undergoing maintenance and we would have our ocean massage performed in a cold pool. I couldn't imagine getting a very good massage through a thick wet suit, nor would it be very comfortable. I am unsure why we weren't informed about the maintenance and change to our package before we arrived, and perhaps given the opportunity to cancel or change our appointment. When I stated that she should have given us this information before we arrived, she got upset saying that she did nothing wrong. The whole situation did not feel right. A spa experience should be very relaxing and enjoyable and it certainly did not start this way. We decided to not have our treatment and was given a full refund on the spot. This was the one thing she did right. We felt disappointed that the spa wasted our time in this manner. A very poor customer service experience.
撰写日期:2016年1月3日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 TripAdvisor LLC 的观点。
I understand your frustration. Sometimes we are caught unaware by a broken heater. In the past, the hotel did provide the recommended heater maintenance. Since then, the hotel's director of maintenance made recommendations to the management to provide monthly heater maintenance. A pool heater is a big machine. It needs its filter cleaned and its oil changed, regularly. With a 98F salt pool, we have an amazing service. Without it, less so. Diving suits are okay. I originally used them for Ocean Massage. Prior to opening Spa Pure in 2008, I provided Ocean Massage in the Waikiki lagoon fronting the Hyatt. The sea wall stops the large waves so we have relatively still water, waist deep, and the 5 mil whole body diving suits keep you warm. Now at spa pure, in the event that the heater has a down time episode, use of the diving suits still allows for the experience of a floating massage. I apologize for the inconvenience, Dennis Miller
撰写日期:2020年3月12日
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。

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