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Yokahu Kayak Trips, Inc.
4.5
上午8:00 - 下午8:00
星期一
上午8:00 - 下午8:00
星期二
上午8:00 - 下午8:00
星期三
上午8:00 - 下午8:00
星期四
上午8:00 - 下午8:00
星期五
上午8:00 - 下午8:00
星期六
上午8:00 - 下午8:00
星期日
上午8:00 - 下午6:00
4.5
1,090 条点评
极佳
834
非常好
137
一般
55
较差
26
很糟糕
39
collesfracture
st. louis9 条分享
2023年5月 • 夫妻情侣
A word of warning. Do not book this tour unless you have a rental car. I booked this tour and looked at the distance on a map, and thought that an Uber would do the trick. However, it is over an hour drive to the tent, which is doable with Uber, but there is NO Uber back. Uber would not let me book a round trip. The 8:30 pm tour ended about 11:30 pm, and we would have been stuck in the fringes of a public park. The Yokahu Kayak site does not even show up on Uber, and one would need to try and drop a pin there. A taxi would have cost a fortune, since one would have needed the cabbie to wait 2-3 hours there until the tour was done. Once I realized that Uber or a taxi were not viable options, I then found that there were no rental cars available at all in San Juan.
It would have been much more helpful if they had stated on the website or tour description that one would not be able to Uber there.
I then called to try and cancel, but they are very strict about their cancellation policy within 24 hours, and they did not offer me any other options. Luckily, a rental car opened up in the afternoon, so I was able to make it there for the trip after all. However, it ruined my entire morning trying to make other travel arrangements. Travellers beware!
That said, the tour itself worked out fine. The staff there were all very helpful and friendly. You will get wet below the waist, so wear swim trunks and probably water shoes. Yes, there is a bit of a swampy stench, but it was no big deal. It was fascinating to paddle through the narrow mango tree canals at night. Once out in the bay, it was initially difficult to see the bioluminescence. We had a half moon out that night. However, the guides brought out large tarps to block out the moonlight, and my wife and I could definitely see the brief flashes of bioluminescence as the water was moved with our hands, and we could see it later once we knew what we were looking for. It does not look like the pictures, but it is a neat phenomenon.
The paddling itself was very easy, as I had read the reviews about going into the wind and upcurrent and was concerned about that. I am 68 years old and found the kayaking to be very easy.
Would certainly recommend the trip as we had a great time, but be sure that you have a rental car beforehand for transportation there.
It would have been much more helpful if they had stated on the website or tour description that one would not be able to Uber there.
I then called to try and cancel, but they are very strict about their cancellation policy within 24 hours, and they did not offer me any other options. Luckily, a rental car opened up in the afternoon, so I was able to make it there for the trip after all. However, it ruined my entire morning trying to make other travel arrangements. Travellers beware!
That said, the tour itself worked out fine. The staff there were all very helpful and friendly. You will get wet below the waist, so wear swim trunks and probably water shoes. Yes, there is a bit of a swampy stench, but it was no big deal. It was fascinating to paddle through the narrow mango tree canals at night. Once out in the bay, it was initially difficult to see the bioluminescence. We had a half moon out that night. However, the guides brought out large tarps to block out the moonlight, and my wife and I could definitely see the brief flashes of bioluminescence as the water was moved with our hands, and we could see it later once we knew what we were looking for. It does not look like the pictures, but it is a neat phenomenon.
The paddling itself was very easy, as I had read the reviews about going into the wind and upcurrent and was concerned about that. I am 68 years old and found the kayaking to be very easy.
Would certainly recommend the trip as we had a great time, but be sure that you have a rental car beforehand for transportation there.
撰写日期：2023年6月1日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Bruce H
1 条分享
2023年5月
Fun kayak trip for our whole family! Professional guides. Paddle across the bay and then down a mangrove tree lined channel to the bio bay.
撰写日期：2023年5月30日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Carl T
1 条分享
2023年5月
I would have liked more photography -I would pay for the pictures - I can't find the one picture that was taken prior to departure-
I really enjoyed the trip- I was a single rider that was paired with another single rider- the guides were very knowledgeable about biology and the science
I really enjoyed the trip- I was a single rider that was paired with another single rider- the guides were very knowledgeable about biology and the science
撰写日期：2023年5月29日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Luis M
Thank you for showing your love to our tour guides. We enjoy sharing all we know about our beautiful Natural Reserve.
Regarding pictures, Please email me, what's app, or give us a call if you need more guidance to find it. We don't apply any charges for photos because we love to do this as a souvenir for all our guests. Please verify our Facebook page by searching Yokahu Kayak Trips inc. "green logo" Click on the like button, and you will see all the albums.
I hope this information helps. Thank you for joining us.
yokahuinfo@gmail.com / 787-604-7375
Cheers!
撰写日期：2023年5月29日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
murf
1 条分享
2023年4月
bio bay was cool to see. Check in was easy. guidance during the trip was lacking; instructions were not passed to those in the back. Promised a picture but never received. Have asked for it multiple times. don't recommend
撰写日期：2023年5月29日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Luis M
Hi there; we are sorry about your frustration with the pictures and tour experience. We will like to have more details about your specific day tour. Because of picture volume, we never send this to each guest; all the photo albums are on our FaceBook fan page, and we upload every two or three days after your tour. In your case, I will love to send you a link to your email personally. I hope this works for you.
Regarding the lack of communication, all our guides use radio communication, and most of our tours last week had 4 to 5 lids, depending on the group size. Therefore, please provide us with more details so we can understand the situation better and improve this for other visitors.
Don't hesitate to contact us at your earliest convenience at yokahuinfo@gmail.com / 787-604-7375. We also receive what's app messages.
撰写日期：2023年5月29日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
mgs422
佛蒙特埃塞克斯3 条分享
2023年5月
Great time! Staff was wonderful. The bio was a great experience and I would recommend everyone see this.
撰写日期：2023年5月29日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Luis M
Thank you for your excellent feedback; we are happy to hear you and your family's vacation was a good experience with the Yokahu team. Hope to see you back soon.
Cheers!
撰写日期：2023年5月29日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
Karl R
乔治亚Peachtree Corners3 条分享
2023年5月
Interesting adventure, staff was great and lead guy that gave overall instructions was awesome. He was very friendly and accommodating.
The tour through the mangroves was a bit challenging but only because so many of the people couldn’t steer their kayaks well. There were a few people that thought this was some kind of race that made it a bit more challenging on the way back in the dark.
The lagoon was nice and peaceful with lots of stars in the sky. The guides used tarps so we could get darker to see this amazing sight.
I recommend the one of a kind adventure and this tour operator!
The tour through the mangroves was a bit challenging but only because so many of the people couldn’t steer their kayaks well. There were a few people that thought this was some kind of race that made it a bit more challenging on the way back in the dark.
The lagoon was nice and peaceful with lots of stars in the sky. The guides used tarps so we could get darker to see this amazing sight.
I recommend the one of a kind adventure and this tour operator!
撰写日期：2023年5月28日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Luis M
Thank you for taking the time to leave us such a great compliment. We appreciate you recommending our services, and we're happy to hear about your peaceful experience inside the great natural reserve.
Cheers!
撰写日期：2023年5月29日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
Crystal C
2 条分享
2023年5月 • 家庭
There was too much light and we only got to see the glow for 2 minutes under a tarp. Wish it was darker or we got more time under the tarp.
撰写日期：2023年5月28日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Luis M
We are sorry to hear about your experience. We will discuss your feedback with our team. Knowing our enthusiastic staff, they run without rushing to give you more time under the tarp if requested. So again, thank you for your feedback; this motivates us to improve.
撰写日期：2023年5月29日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
Majemu
Arvada, CO6 条分享
2023年5月 • 夫妻情侣
A great experience and a decent price. The tour guides were very helpful and the bioluminescence was cool.
撰写日期：2023年5月25日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Luis M
So happy to read your good feedback; thank you for showing us your love.
Cheers!
撰写日期：2023年5月25日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
Elizabeth D
2 条分享
2023年5月 • 夫妻情侣
We weren’t really able to see the bioluminescence. It had been raining. The experience was nice though. Kayaking against a current is definitely not it! Be prepared to get wet and dirty!
撰写日期：2023年5月23日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Luis M
Hola Elizabeth,
Thank you for your feedback. We are sorry your experience didn't fill your expectations. Bioluminescence is a natural phenomenon that could change its intensity without being able to predict. Therefore, we include a disclaimer that explains Its mother nature, and the microorganism could be susceptible to weather changes. Getting wet is part of the kayak adventure. Make sure to bring towels and a change of cloth when adventuring outdoors. We include this recommendation before placing reservations.
撰写日期：2023年5月24日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
Jennifer O
弗吉尼亚里士满1 条分享
2023年5月 • 好友
The crew was knowledgeable of the treasure they protect. Very interesting. Good adventure. A must do.
撰写日期：2023年5月23日
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Luis M
Thank you for showing us your love; we really appreciate your good feedback
Cheers!
撰写日期：2023年5月24日
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
Chriss
堪萨斯威奇托4 条分享
Are you operating this month? We want to book for 2/15/2020. And you do go to the bioluminescent Bay Area correct? Thank you.
Hi! Yes, you can join us on February 15th, 2020. The tour available is for the Bioluminescent Bay in Fajardo. Book soon! Spaces are limited.
For bookings or more information, please feel free to contact us at 787-604-7375 or visit our website.
Thanks & See you soon!!
jkwasnica
宾夕法尼亚宾夕法尼亚州学院11 条分享
Will we get wet on the bio bay kayak tour? Should we wear bathing suits or clothes?
888angelt
乔治亚亚特兰大18 条分享
We wore clothes, although our bottoms did get pretty wet, we wish we had at least brought a change of clothes because we had to ride back to San Juan (an hour) in wet clothes.
Kelly C
俄克拉何马州俄克拉何马城1 条分享
We are planning to do this next week. Would you recommend the 6:30 or 8:30 time slot? I feel like the earlier one would be nice because of the sunset and being able to see a little bit of the surroundings but am afraid it won't be dark enough to be a great experience when we get there.
M in TX
德克萨斯州舒格兰185 条分享
We picked the 630 slot because a) the sunset and b) never know how delayed the prior tour could be. We didn't want to wrap up late. It was dark by the time we got to the lagoon. We went in early September.
Diana
纽约州Lindenhurst1 条分享
Is there any drops?? It would be my first time and kind of nervous with big drops not a fan
Christine H
Syracuse, NY27 条分享
This is all flat water. The first and last bits are a little more work, but most of the trip,is through a quiet channel. The biggest challenge is the darkness and the many other kayaks, since the channel is very narrow.
rajagkrishnan
2 条分享
Will you pick up and drop off at my hotel? We will be staying at Wyndham Rio Mar Resort. What would be the pick up time for the 6 o clock kayak tour? Are there any additional costs?
H W
Norfolk15 条分享
I used a rental car (and also stayed at Wyndham Rio Mar) as well - approx 20/30 minute drive. So, pick up should be a few hours prior. I believe some of the kayak companies (I know the scuba/snuba excursion did) provide transportation service to and from the resort but I am not sure about Yokahu. Alternatively, you could check check the shuttle service from Wyndham Grand/the resort. If you use a rental car, depending on your cell phone service, you should be able to use GPS (like I did the entire stay in PR). I hope you enjoy, hope it helps.
Esther C
波多黎各圣胡安20 条分享
I am recommending this to some friends from the states. i want them to have the best of experience.
drsm
密歇根Lowell61 条分享
We had a good time, but the kayaking portion of the trip was a little chaotic. If your friends are first-time kayakers, it will probably be great. If they are experienced, they might find it a bit frustrating to deal with the crowd and slow pace.
The rain forest portion of our trip was outstanding.