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Gold Coast Dive Centre

排名第 2Miami游船&水上活动(共 2 个)
Miami, 澳大利亚
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今日营业时间: 上午7:00 - 下午6:00
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40 条点评3 个常见问题

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pinkpunto 写了一条点评 2017年2月
20 分享3 推荐
今天我体验了潜水探索,对于一个从未尝试过的人来说,这真是太棒了!所有教练都很友好,乐于助人而且见闻广博。非常推荐这个体验,迫不及待想再来一次!感谢大家!
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回复来自Gold Coast Dive Centre的Ownerluis a
2017年2月28日已回复
Lovely to hear that you had a Wonderfull experience we can't wait to see you back .
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stasiajackson 写了一条点评 2017年1月
新西兰惠灵顿3 分享44 推荐
为自己和两个儿子买了3张团购潜水券作为圣诞礼物。在预定时间早上7点到了那里,没有人在那里,打电话并且留了言,但没有回应。我前一天试图打电话确认,但也没有答复。当天的晚些时候,和一位非常粗鲁的女士联系上了,她说旅行被改期了,不幸的是他们打了电话,但没有打通。他们现在拒绝退款。2个非常失望的男孩,因为这是他们自从圣诞节以来一直非常期待的黄金海岸的旅行。 希望我在预订之前看一下以前的评论。不要来这里,去其他地方。
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回复来自Gold Coast Dive Centre的Ownerluis a
2017年1月28日已回复
Hello Stassia, thank you for your feedback which i value very much in terms i will respond to your comments and point out that some times times we are not always correct. 1) Customer to provide a reachable Phone number (your number was not reachable) 2) Customer provided an email ( thats how i mention the arrival time, your comments to me said you are on holidays and not checked your emails, any smart phone can do that). 3)Customer to provide correct Security/voucher code ( you made a booking online with the same security code for three people and thats not correct) 4) This is what i respond to Groupon im relation to the refund, because not always the customer is right but we try to make everyone happy in the best way possible and to have fun while doing the activity. Below are the reasons for not suited for a refund!! Hello Kevin when customer book trough Groupon they provide an email address and a phone number, to let the customer know the time of arrival as the number provided it was unreachable so i send the customer an email informing the arrival time which it was at 12.30 even dough the booking it says 7am , customer needs to confirm arrival time. ( it was not done on customers behalf). Customer call at 10.45am saying that they come in at 7am and no one was here , if someone goes to a shop because they have an activity and no one is there obviously you going to call because you pay money for it.As i said customer call me at 10.45am not at 7am. Customer reply that she is on holidays and does not check her emails. I have mention that the dive time was at 12.30 and she said can not come in, plus the security code provided is not correct and she booked the three people under same security code. So for this reason i will NOT authorize refund as i had to pay an instructor and i had three people with no show , i would like to have the security codes to redeem this vouchers. If you have any questions please do not hesitate to call me . Once again im sorry that you could not do the activity but i believe we are not at fault as you described and put my business down, but i wish you all the best and thank you for your feedback and for give the opportunity to reply. Luis Alonso
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Big Rex Adventures 写了一条点评 2020年1月
澳大利亚黄金海岸127 分享12 推荐
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我的家人与路易斯和团队进行了库克岛的浮潜之旅。他们非常专业,但也非常放松和放松,这使一天变得非常愉快。事实上,我们看到三只乌龟近在咫尺(一只与我的大小相同),六只沃布贡和大量的海洋生物,这一天真是太棒了!我们比其他一些操作员坐的船更大,它有洗手间设施,路易斯在两地之间给我们煮了香肠的嘶嘶声。谢谢你们!
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体验日期:2020年1月
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Clint Karger 写了一条点评 2019年9月
澳大利亚拉布拉多58 分享7 推荐
路易斯,玛丽亚和所有工作人员让您感到宾至如归。种类繁多的潜水设备,课程,旅行和提示。安全又有趣。无法推荐他们更多。
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体验日期:2019年9月
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Krissy102030 写了一条点评 2018年5月
澳大利亚Gawler11 分享2 推荐
如此混乱,每天5小时,在水中停留2小时,其他3人等待更有经验的潜水员获得他们的潜水员执照。他们需要将初学者和老年人分开,并在不同时间将他们分开。如此令人沮丧的一天,在水中令人惊叹,我们没有食物,也不知道发生了什么,因为没有人解释任何事情!不建议任何人与这些家伙一起潜水,除非你有经验。
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