Joy Cruises

Joy Cruises

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星期四
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星期五
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星期六
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星期日
上午7:00 - 下午8:00

2.0
2.0 分,共 5 分204 条点评
极佳
39
非常好
4
一般
4
较差
20
很糟糕
137

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Stay50956143498
2 条分享
1.0 分,共 5 分
2024年7月 • 家庭
Our 7.15am trip for 5 from Paxos to Corfu on 27th July was cancelled, yet Joy Cruises didn't bother to let us know - we only found out because a local told us they weren't running. We re-booked a later crossing with Kamelia Lines (very punctual), and made our flight with one hour to spare. After many emails and phone calls, it's clear Joy have no intention of giving a refund, even though we booked online in February. Reading other reviews, I feel slightly better it's not just us. You have to ask how the local authorities allow this sort of behaviour, and why Joy hasn't had its licence revoked.
撰写日期:2024年10月15日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

PippaP109
英国伍斯特2 条分享
1.0 分,共 5 分
2024年9月 • 家庭
We had tickets to travel from Paxos to Corfu for our return flight to London and our ferry was cancelled. When we got to the ticket office we were told to take the later ferry with another company and I was given a phone number to call to get our tickets refunded. I spoke to them the week after our return and was told the refund would be made that afternoon and would be back on my card in a few days. Unfortunately no refund materialised. I have tried calling the number again about 30 times and my calls go unanswered. I have emailed and get no reply. I have also completed their enquiry form via the website and again have received no response. I am really fed up of having to chase this up for over a month.
Our ferry out of Corfu to Paxos had also been cancelled but on that occasion they sent a WhatsApp message to notify us in advance so we were aware of the change. Unfortunately we didn't get a WhatsApp message for our return journey and it was very stressful to think we might miss our flight. Luckily Kerkyra Ferries appear to run on schedule so we managed to get tickets for the last ferry out of Paxos.
撰写日期:2024年10月14日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Eatmoredessert
英国韦林花园城8 条分享
1.0 分,共 5 分
2024年9月 • 家庭
Still haven’t received my refund for three tickets on a cancelled crossing. They do not respond to emails or calls. Avoid.
撰写日期:2024年10月8日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

doris69Uk
uk76 条分享
1.0 分,共 5 分
2024年9月 • 好友
Abysmal….the only word for the whole shambles that are ‘ Joyless ‘ cruises.
We had booked and paid 3 months in advance for our transfer from Corfu to Paxos.

On the morning of departure, my husband re checked , in person, at the office to make sure all was going ahead as planned.

We , along with numerous other people then waited on the dock side for over 3 hours..
We liaised with the Joy cruises staff on duty at the dock…who seemed vague and ill informed….and who just said, ‘ your boat is coming’…but had no idea when …apparently, they had ‘ lost’the boat once it set sail from Paxos..

When eventually the boat arrived, poor info, inefficient loading, and the journey took twice as long as expected, despite very favourable weather conditions..

It was no consistent information, no regard for timings, schedule…complete lack of professionalism.

I would advise staying well clear from the ‘ car crash’ of a business that are Joyless cruises..

We made the return journey on Kamelia lines….and what a total difference…i recommend them 100%.
撰写日期:2024年10月6日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Peter R
英国Redhill78 条分享
2.0 分,共 5 分
2024年9月 • 家庭
Both crossings cancelled at short notice by Whatsapp to & from Paxos (technical issues) so ended up being squashed onto the hydrofoil which took 2 hours due to rough sea, so sick bags everywhere. Broken seats everywhere which meant you couldn't lean back. No information about safety or life jackets etc and to be honest we hated every minute of the journeys which spoilt the romantic anticipation of getting to the island by boat etc etc. Very little choice unfortunately and they know it.
撰写日期:2024年10月2日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Neil A
英国Whaley Bridge5 条分享
1.0 分,共 5 分
2024年9月 • 家庭
The people who work for Joy Cruises in the office in Corfu are rude, they don’t answer emails and seldom pick the phone up. We used them to travel from Corfu to Paxos and return. The boats are old, dirty and unreliable.
The boat that was due to take us back to Corfu broke down. (Paxos Express). They offered us a place on the next available sailing but that would have meant we would miss our flight. We were forced to use another company to get us to Corfu just in time for our flight at an additional cost of €240. I have subsequently tried to get in touch with Joy cruises in an attempt to get my money back for a trip I’d paid for but not received. However, as i said at the start, it’s almost impossible to get to speak to anyone.
撰写日期:2024年10月2日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Christina M M
1 条分享
1.0 分,共 5 分
2024年9月 • 好友
Do not use this company. I wish I’d seen the other reviews before I booked this company. Corfu to Paxos trip cancelled at short notice and also the return - would have missed our flight. Cannot get any response regarding a refund of my money, it’s been weeks.
撰写日期:2024年9月25日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

1.0 分,共 5 分
2024年9月 • 家庭
I booked a return crossing from Corfu to Paxos. Both cancelled at short notice 'due to technical problems'. The outbound was rescheduled for an hour and a half later so minimal disruption but the return was cancelled less than 24 hours before a 7.15 Paxos to Corfu crossing. I was offered an afternoon crossing which would mean I would miss my Corfu-London flight. I managed to book with another boat company and I was told I would get a refund but nearly 2 weeks on no refund and no reply to endless emails and calls. Luckily insured with Mastercard but the faff of trying to get the refund is mind-numbing. Never ever going to book with them again.
Avoid!
撰写日期:2024年9月24日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

Thomas M
英国伦敦27 条分享
1.0 分,共 5 分
2024年9月 • 家庭
Their boats is always breaking down at short notice. Their customer service is appalling - rarely answer the phone and do all they can to not to refund you for cancellations.
Kerkyra or Kamelia are much better.
Don't risk using them if you have flights.
撰写日期:2024年9月21日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

pellatmartine
意大利波利尼亚诺阿马雷7 条分享
1.0 分,共 5 分
2024年9月 • 夫妻情侣
never seen a company like this on the way they change 3 times the schedules. Here we are embarked in an old rafiot for 1h30 instead of 55mn.On the return a lady who was by chance there gives us 2 tickets that will not be useful because there was never a Check-out at the indicated time finally I decide to take 2 tickets on another company to be able to take my plane I paid my return twice shame to the Greeks to have such a company it is not worthy of Paxos which is such a beautiful island
撰写日期:2024年9月19日
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。

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