Dear Priya, As explained to you on the last few emails entry to the garden for both the person with a disability and their accompanying registered carer is half price each, between March and October, on the production of a disabled persons registration card or a blue badge. These tickets are always issued at the entrance and cannot be bought online. We try our best to accommodate every visitor in the best way possible to make their experience an enjoyable one. Had you arrived here and mentioned it to us we would have gladly given you the half price tickets for you and your husband. You bought a ticket for your husband online at 10% discount and mentioned that he isn't your registered carer which is why "only" you were charged half price entry by the staff. You are quite right in pointing out the opening times, they are clearly mentioned where it says "opening times" but we do take your feedback on board and will mention it on the home page too. We are sorry to hear you got lost in the house, most of our visitors do like to explore this 900 year old monastery and often say they could get lost in time but never direction...! It is a one way system and every room has a house steward to assist. However, we are pleased you manged to get out. As you have very clearly done your homework on our establishment and pointed out, we are not a government funded garden. We do have gardeners and staff who have worked tirelessly through some very difficult times for the last two years to keep the gardens looking good for our visitors. It is our visitors that pay their wages and we cannot let everyone in for free. Hence, our strict policy on what we can and cannot do provided everyone is catered for. We have emailed you promptly with any questions you had so far but if we have missed on of your numerous emails we do apologize. As for The Gardens at Forde Abbey, it is 30 acres of lakes, ponds, wildflower meadows and borders with 45,000 tulips in flower when you visited. We are sorry to hear that isn't enough for you. We do thank you from the bottom of our heart for calling our Gardens "Pretty", we will take that! We do wish you all the best and hope you find better places to visit.