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48推荐乘车
评分：48/100
183 家餐厅10 公里内
22 个景点10 公里内
1,014 条点评91问答0 个房间贴士
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- 中文（简体）
有很棒的泳池，沙滩 ，用餐环境，服务人员都充满笑容，房间很大（四人房有两个房间/也可以选择连通房唷！），离红沙丘很近，走路即可抵达喔！是个渡假放松的好地方。但离市区有一点距离。
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与这家酒店合作收集的点评
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Tripadvisor 会员 写了一条点评 2019年12月
早餐选择少，食材很不新鲜； 游泳池消毒水味道很大，呛人； 管理乱，入住退房需20几分钟； 酒店工作人员缺乏服务意识，服务较差； 酒店很多地方在施工，灰尘很大，阳台窗户望出去都是建筑垃圾。 蚊子好多啊！ 位置偏僻到吓人，晚上最好不要出门，周围太荒凉，不安全；摩托车出去35分钟到市区。
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入住日期：2019年12月旅行类型： 结伴旅行
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回复来自潘达努斯度假酒店的General ManagerPandanusResort
2019年12月15日已回复
Dear liztangxh, Thank you for choosing the Pandanus Resort for your recent holiday in Phan Thiet. When reading your review, I honestly thought that you were talking about another property, as your comments are the converse of reality when describing our property. You said that there are few choices at breakfast. In reality, our breakfast buffet is huge. There are ten choices of fresh vegetables for people to create their own salads, nine different types of meats, capers and olives, three types of cheeses, five varieties of fresh fruit, a choice of cereals, milk and yogurt, four types of cakes, eight types of breads, butter and chocolate croissants and Danish, a choice of jams and jellies, congee and three types of soup, bacon, two types of sausages, quiche, fried rice, sautéed noodles, dim sum, beef stew, a live cooking Vietnamese noodle soup station presenting a different special noodle soup every day, an egg cooking station with all styles of cooked eggs available, plus pancakes and crepes and all the necessary accoutrements. Everything has either been purchased or created in our kitchen within the previous 24 hours. You stated that the swimming pool is smelly and ugly, whereas both of our two swimming pools are very clean and the area is nicely landscaped. From time to time, the chlorine we add at night can be detected but the smell is never overwhelming and dissipates overnight. I cannot comment on your disparagement of our management staff, but we do apologize if your check-in or check-out was delayed for some reason. It would never take that long unless there is a group or many individuals arriving or departing at the same time as your arrival or departure. If in a hurry all guests have the option to pay their bills the night before their departure to speed up the check-out and room verification process. The balcony windows are cleaned daily by housekeeping if there is even a hint of dust or dirt on them. There are very few mosquitoes in Mui Ne area, as it is the driest area in Vietnam and the wind that blows from the ocean daily creates an environment that is not conducive to mosquito breeding. It is entirely possible that, instead of mosquitoes, you were bitten by sand flies, which live in the sand on the beach and are often blown into the resort grounds by the wind. However, based on feedback form our guests (we monitor sandfly bites very closely) we know that in November 2019 we had far less cases this year (11) in comparison with the previous year (17). You stated that the location is scary and that it is best not to go out of the resort at night. Vietnam is one of the safest countries in the world and our area is particularly safe. The only danger might be from motorbike drivers who often drive quite fast on all the roads in Vietnam. Just two hundred meters south of the Pandanus is one of the most popular tourist attractions in the area: The red sand dunes. There are a number of restaurants and small shops just across the street from our resort and the town of Mui Ne is less than a kilometer southwest of the resort. You are correct that the city center of Phan Thiet is about 30 minutes away, but there are only a few hotels and resorts in the city center as most people prefer the resorts along the beaches in Mui Ne and Ham Tien wards. Because you have made so many incorrect or false statements about the our resort, we can only assume that your intention was to trash the Pandanus Resort rather than write an accurate and honest review. Does this have anything to do with our refusal to allow your unregistered friend to have breakfast with you? Your friend had not checked in and left her passport at the front desk as Vietnamese law requires, but rather had stayed in the resort without doing so. The safety of our registered and paying guests is an absolute priority for our company. Therefore as a principle all visitors have to report to the front desk first before entering the property.
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Tripadvisor 会员 写了一条点评 2019年7月
和家人来美奈度假，在这家酒店入住。酒店环境很好，有私人海滩，和大的游泳池。超出预期的旅行，非常值得推荐。一次快乐的旅行。
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入住日期：2019年7月旅行类型： 全家游
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优点: 早餐多样化，天天都吃得很饱 饭店很大，紧邻海岸边 凌晨到饭店还有人员招待跟门房提行李 离红沙丘只要5分钟走路距离 饭店游泳池很大，有各式的餐厅可以选择 缺点: 位置比较偏远，远离市区可能会比较不方便 SPA人员按摩时嘻笑聊天，觉得不受尊重，手法也不专业 结论:如果你是要远离吵杂的人群，没特别要跑景点的话，这里是很好的选择 但SPA人员的素质需要再加强!!
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Tripadvisor 会员 写了一条点评 2019年5月
+1
酒店很气派，很棒，进来感觉真是一个度假村。很大。私人海滩，海水还算干净，非节假日来，所以人少些。早餐还没吃，不过应该不错。一进酒店就有迎宾饮料，主动提行李。这里就是一个大花园
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入住日期：2019年5月
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价位
US$62 - US$119 （基于标准间的平均价格）
其他名称
pandanus hotel mui ne, pandanus hotel phan thiet
位置
越南Binh Thuan Province藩切市美奈
客房数量
257
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