Dear guest, Thank you for taking the time to provide valued feedback about your recent stay at the Splendid Conference & Spa Resort. We are pleased to know that you enjoy the breakfast and liked the pools and private beach. I regret to hear the incident with our staff entering the room disturbed your rest and I deeply apologize for this. That is not our normal procedure, and appropriate actions were taken to prevent a similar thing from happening again. I sincerely hope that you will consider our hotel again in the future so that we can get another chance at providing a far better experience. Best regards, Mirjana Mrkalj, General Manager.
Dear DavidC17606, We are delighted to hear that you had a nice stay at the Splendid Conference & Spa Resort. Your words regarding the hotel cleanliness are very much appreciated. We are also thrilled to know that you enjoyed the private beach area. I once again thank you for your review and for being our guest. We hope we will have the chance to welcome you back soon! With best regards, Mirjana Mrkalj, General Manager.
Dear Kar0n, Thank you for taking the time to write this beautiful review. It is wonderful to hear such positive feedback. We are delighted to hear that you had a perfect stay with us. We are proud of ourselves for being an excellent spot for a family vacation. Your suggestion about the Kids menu in our Fish restaurant is duly noted. We look forward to the pleasure of welcoming you back. Best regards, Mirjana Mrkalj, General Manager.
Dear ra_pe_ti, Thank you for taking the time to provide valued feedback about your recent stay at the Splendid Conference & Spa Resort. It is a pleasure to read that you enjoyed your stay and thank you for kind words about our helpful staff. I regret to hear that we did not fully live up to the standards you expected from a five-star property. Please rest assured that we value feedback from our guest, and we will take the appropriate measures in order to adjust the volume of music and avoid any future re-occurrence. Your comments about the condition of the room are duly noted. Thank you once again for the feedback you provided as it will help us to improve our services. We hope to welcome you back again, where we will strive to improve on your opinion on us and to achieve a follow-up 5* review. Best regards, Mirjana Mrkalj, General Manager.
Dear Mr. Haim,
Thank you for considering our hotel for your upcoming stay. We do have rooms with connecting doors available for your family of 2+2 adults.
The best way to book these rooms with a connecting door is by contacting our reservation department directly at reservations@montenegrostars. com or +382 33 773 777.
They will be happy to assist you with your booking and ensure that your family has a comfortable stay with us.
Please let us know if you have any further questions or if there is anything else we can assist you with.
Best regards,
Mirjana Mrkalj,
General Manager
