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SwissEver Hotel Zug (Cham)

162 条点评
在2家Cham酒店排名第1
旅客 (123)
客房和套房 (37)
餐饮 (5)

关于

在 Cham 的 2 家酒店中排名第 1
地点
卫生与卫生
服务
优惠度
酒店设施
免费停车
餐厅
酒吧/大堂
免费高速WiFi
有健身房的健身中心
客房服务
会议室
会议设施
允许携带宠物 (可带狗/宠物)
宴会厅
干洗服务
接驳车服务
提供上网服务的商务中心
无烟酒店
残障通道
洗衣服务
精通多国语言服务人员
门房服务
高尔夫球场
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客房特色
小吧台
套房
家庭房
无烟房
酒店信息
酒店星级
162 条点评
2问答
0 个房间贴士

点评

旅行者评分
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  • 64
  • 34
  • 8
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  • 中文(简体)
跟团旅行,装修很新,北欧风,有一个水吧,可是瓶子居然都是倒着放的,不留神会碰到,其他还好吧。又是远郊。。。如此而已。有个前台能说点中文,已经不错了。又挨着公路。。。
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回复来自SwissEver Hotel Zug的General ManagerChristiane R
2018年5月10日已回复
Dear phoneadd425e79022018 Thank you very much for your feedback, we really appreciate this. We regret that your stay was not to your fullest satisfaction. The guest satisfaction is very important to us, our aim is to constantly improve and to meet the wishes of the guests. We would be glad to welcome you again in our hotel. Your SwissEver Team
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酒店就在高速公路旁,虽然窗户能够阻挡住大部分的噪音,但是开着窗户睡觉是绝对不可能的。酒店的房间被打扫的非常干净,接近无菌状态。虽然说瑞士的酒店大部分都如此,保持的非常干净。房间的大小正好合适,设施也很齐全。床铺很舒适,铺的是亚麻的床单。早餐的选择花样很多。这家酒店的餐厅是用炒鸡蛋代替煎鸡蛋的,不错。但是wifi实在是太烂了,感觉像是好几年前的网络速度了。看到评论里大家都在抱怨这个问题,我也深有同感。
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回复来自SwissEver Hotel Zug的General ManagerChristiane R
2017年10月20日已回复
Dear Micheal Friis J Thank you very much for your feedback, we really appreciate this. We are happy to learn that you enjoyed your stay with us. On the other side we regret that the WiFi was not up to your expectations. Since a few months we do not charge for the WiFi anymore. Unfortunately, many devices still show the old version. We appreciate your feedback as only knowing our guests perceptions we are able to adapt and improve. We would be glad to have the opportunity to welcoming you soon again at the SwissEver Hotel and hope you had a safe trip homewards. Your SwissEver Team
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+1
[卫生]卫生环境很好,清洁得很干净,全部都白白的,收拾得很整洁。 [房间设施]房间插头好多,有水壶,房间北欧风,一进去整个人心情都好了(●°u°●)​  非常满意! [房间大小]适中 [床]床是两个单人床,可以推到一起做双人床,床太软了。 [wifi]房间里手机讯号非常差,免费的WIFI很慢,将就着用吧
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回复来自SwissEver Hotel Zug的General ManagerChristiane R
2017年11月8日已回复
Dear Guest Thank you very much for your feedback, we really appreciate this. We are happy to learn that you enjoyed your stay with us. On the other side we regret that the WiFi was not up to your expectations. We appreciate your feedback as only knowing our guests perceptions we are able to adapt and improve. We would be glad to have the opportunity to welcoming you soon again at the SwissEver Hotel and hope you had a safe trip homewards. Your SwissEver Team
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我们晚上7点30分到这里。我们有173人。我们只在这里住了3次。很好的住宿。酒店干净整洁。由于无法在餐厅吃早餐,所以要在地下室或大房间里吃饭。是印度人的口味,食物很好吃,很好吃。在房间里,每一处设施都达到了目标。我推荐给了另外一群人。
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回复来自SwissEver Hotel Zug的General ManagerChristiane R
2017年10月9日已回复
Dear VIBHUTIDelhi Thank you very much for your feedback, we really appreciate this. We are glad that you enjoyed your stay with us. The guest satisfaction is very important to us, our aim is to constantly improve ourselves and to meet the wishes of the guests. Feedbacks like the one from you motivate and help us to ensure that we continue to achieve the satisfaction of our guests. We would be glad to welcome you again in our hotel. Your SwissEver Team
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如前面的评论所述,这家酒店远离主要城镇。房间还可以,晚上很热,不得不打开窗户,才有凉风,但须有忍住交通噪音。房间里有一个普通的风扇,但没什么凉爽效果,浴室还可以,女仆没有正确地清理我的房间,跑鞋仍然留在地板上,羽绒被没有叠好,沐浴露没有填满。酒店旁边有一个滑雪场和一个宠物店,还有一个阿迪达斯直销店。
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回复来自SwissEver Hotel Zug的General ManagerChristiane R
2017年10月9日已回复
Dear Tania T Thank you very much for your stay with us at the SwissEver Hotel. We appreciate your feedback as only knowing our guests perceptions we are able to adapt and improve. We are sorry to learn that you were not overall satisfied with our service and we apologize for any inconveniences caused. We always try to allocate as many guests as possible in the more quiet rooms. Depending on the occupancy rate, this is unfortunately not always possible. We would be glad to have the opportunity to welcoming you soon again at the SwissEver Hotel and hope you had a safe trip homewards. Your SwissEver Team
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价位
US$147 - US$330 (基于标准间的平均价格)
位置
瑞士Canton of ZugCham
客房数量
130
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