Conveniently located on the way to Katharagama. Rooms are clean and spacious. Certain ares need more attention like maintenance and housekeeping. Friendly and courteous staff. Recommend this hotel for anyone.
I don't normally write such bad reviews but unfortunately, the experience I had was so bad I had to give it a discouraging rating. We booked three rooms, one triple and two double rooms over the phone. When we arrived the lady manager informed us that one of the double room A/C is not working, therefore we had to get two triple rooms. After checking in, the A/C of one room did not work, so was the case with the door locks, and therefore we had a lot of mosquitoes hovering. Both rooms were not cleaned properly, very unhygienic and the worst thing was the unbearable stench coming from the gully. The swimming pool water was green and very dirty. They have not cleaned it for ages. I complained to the manager. She was friendly and professional, and promised that she will rectify the problem when we return after visiting the Kataragama temple. When I was at the temple, the owner JAYAWEERA called and shouted at me like a thug asking why I bought the room if they weren’t cleaned and smelly. He thought I complained expecting some discount. I did not argue with him as I felt that he was not educated and professional enough to be dealt with. I paid the full bill and checked out next day. Never go to this dirty place, which offers nothing but shocking service if you consider your health. Don’t get mislead by the beautiful photos on the internet.…
Booked this hotel for 3 nights. On arrival the staff were very friendly and showed us to our room. The room itself was ok - decent sized bed - fan - air con - fridge but we overlooked a concrete wall. The advert said WiFi available in rooms but our room was too far away so none in our room. We then looked at the pool area which again was all concrete and all the bed linen and towels were hung all around...plus the pool itself looked like it needed a really good clean. We decided they were charging too much so we advised them we would not be staying. They were very nice and accepted our reasoning for leaving. I wouldn't recommend staying here - if you can stretch your budget I'd recommend a short walk (less than 1 minute) down the road and suggest you book in at Tamarind Tree Hotel.…
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