Nearly 100 €got stolen out of my purse which was in my backpack in my locked room!!! During that time we were the only guests so it had to be someone of them, instead of helping, management said it was my fault because I left the money in the room.
Had a one night stay on the way to Kataragama. The hotel is nice with a nice pool and comfortable rooms with good facilities. Pros: 1. Rooms are nice 2. Pool is nice 3. Has hot water 4. Has WiFi and TV 5. Close to the main road 6. The manger was kind enough to give a triple room in the first floor as one of the people had the difficulty to getting up to the second floor Cons: 1. Service is poor specially related to dinning 2. Need to improve on the service and need more trained staff 3. Need tea making facilities in the room
we stayed here in April ,these guys were very slow ,the food was very basic ,2nd day for breakfast we got jam ,bread and butter ,then we had to ask for a eggs ,overall can give it 4 out of 10 .they need to improve on the management skills
Absolutely delightful place to stay while awaiting a safari. The room was spacious and clean and well equipped. The dinner is excellent and great value . And they let you take your included breakfast after you return from morning safari which I thought was superbly accommodating. And that breakfast was stupendous. Just a great l place and we left with nothing but good feelings. Staff were super helpful and friendly and never pushy with the sales pitch for guided safari etc. You really can’t do much better for a brief stop in the area to access the wildlife park - great value too, btw. Thanks Sky Lake!!!
We loved the hotel. It’s a brand new building. The rooms were amazing for the price you pay. The pool also very lovely. Manager looked after us very well and gave us all the information. Access to the hotel was a little tricky. It’s beeter if you call and get directions as we followed the google map and had to take a very narrow road. We enjoyed every bit of our stay and they made us lovely sandwiches at night. The breakfast also good! 10+