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Mountjoy Guest Lodge (St. Michael's on Sea)

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12 Crown Road, St. Michael's on Sea马盖特 南非
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旅客 (9)
客房和套房 (5)
餐饮 (2)

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地点
卫生与卫生
服务
优惠度
全屏
酒店设施
免费停车
公共 WiFi
游泳池
室外泳池
免费早餐
酒吧/酒廊
儿童活动 (适合儿童/家庭)
无烟酒店
房型
无烟房
家庭房
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3 条点评0问答0 个房间贴士

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tanjav633 写了一条点评 2018年1月
8 分享1 推荐
We had the pleasure of visiting the South coast for a quick break this was very last minute, and the manager could assist us with two bookings where we switched rooms due to cancellations. The place is really nice and quiet, the 1st room had a view of the ocean which we enjoyed but the bed was really uncomfortable...The second room which we moved to was much nicer and spacious but to be honest when we go to the coast we spend most of the day on the beach so this was a perfect quiet place to come and rest after a day in the sun and rest. The prices where fare and we got what we paid for. As this is a guest house you need to know of hand that you will have to go out for a lunch and dinner. Over all the place is kept neat and tidy and we came home to a nice clean unit every night. I really strongly suggest in providing guests with towels though... we had a bit gloomy weather and out bath towels which I brought was really struggling to dry. The pool area is nice and green and peaceful the owner Johan was very friendly and made our transfer to rooms very smooth. We had breakfast every morning at the lodge not a use variety and Coffee was horrible but the rest was descent. A buffet breakfast would be a plus for this place with more options as breakfast is the most important meal of the day. If you consider the pricing and what you get this is overall good value for money and a plus it is really close to the beach we got exactly what we wanted!
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入住日期:2017年12月旅行类型: 全家游
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Mark N 写了一条点评 2013年11月
Pretoria8 分享10 推荐
A dismal family experience. Accommodation shoddy and dirty, food pathetic, under cooked and very poor quality. They DO NOT give refunds although no where is it stated in the website, only on small notice in room. You have to pay immediately on arrival for complete stay. Also security concerns as the entry to the side and upstairs directly at street level with no gates or any security. Have lodged a claim with the National Consumer Council for refund, which is illegal to withhold if you leave early.
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入住日期:2012年12月
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旅行类型: 全家游
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Alicia 写了一条点评 2012年1月
南非约翰内斯堡13 分享20 推荐
+1
Over the December/January 2011/12 period we had the displeasure of booking into Mount Joy Guest Lodge in St. Michaels – on – Sea on the south coast of Kwazulu Natal. Having initially seen their advert in the Getaway magazine we did some research online and could not find a bad report on Mount Joy Guest Lodge and so decided to book our 8 day holiday with them, paid the deposit (months in advance) and made our way down to the coast. On arrival we were pleased to see the place was well kept on the outside but that’s where the satisfaction ended. We met Anette, the owner/manager at reception, signed the arrival form and were then told that we needed to settle the bill (R3800) IN CASH up front! I travel the country with my job and have never once in around 100 stays in a guest house, hotel or similar accommodation had to pay my bill in cash up front. And depending on which bank you’re paying from, you need to pay it into a different bank account, not one in the name of Mount Joy. I’m sure SARS would like to hear about this practice as well. She told us this was stipulated on the terms and conditions; I am still trying to find where it said that. I said we would go unpack and then come pay her via internet banking, this was when we saw the room for the first time. To cut a long story short, these are issues with the room (photo’s attached, not the greatest but the room is not big enough get a wide enough angle): - The “en suite private bathroom” is a partitioned off toilet 50cm from the bed with no roof on it. It is so small when I sat on the toilet my knees hit the wall in front of me. I am only 5ft 10in tall…… - The “big shower” is a 1.2m X 1.2m shower cubicle in the opposite corner of the room- - The basin is placed next to a cupboard in the middle of the roomBeing completely unhappy with the situation I went downstairs to speak to Anette who seemed uninterested and said that the room was featured on the website. Being in the information age we are, I pulled up the website on my phone and on presenting it to her all I got was a shrug of the shoulders saying “Oh well, I’ve never had a complaint before, and I can’t help you”. On pointing out that the toilet situation was besides anything else, unhygienic, she said we could move to another family room (but only for 2 days then we would have to move back to our room) but the price would be double what we were required to pay. She showed no interest in trying to please a very unhappy customer. After a long chat with my partner, and many attempts to find alternate accommodation, we decided to stay for as long as possible. Needless to say we lasted 4 days and cut our losses at that point. The bed was uncomfortable, the noises from the kitchen wake you up at 5:30 every morning, the construction workers at the back of the venue start at 6am and the “no smoking” signs on the level where the bedrooms are clearly just for decoration as the smell of cigarette smoke filtered through to our room from the guests next door and down the passage for 4 days. The food on offer is atrocious, I have attached pictures of a red paste which is meant to be oxtail soup? The “hearty” breakfast (which was cold) as well as the fish with mushroom (one mushroom slice) sauce. The dining area is similar to a boarding school dining room, except you are required to sit in a specific place (we were rudely asked to move as we were at table 28 and not at table 5) and the atmosphere of the entire area borders on funeral level. How a venue like this can continue to operate is beyond me and I hope that anyone visiting the South Coast will stay far away from a place we now call Mount Misery
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入住日期:2011年12月
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旅行类型: 情侣游
房间建议: Do not book at Mount Joy
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回复来自Mountjoy Guest Lodge的ManagerAnnette500
2013年11月26日已回复
ID#: 142868110 I thank you for taking care of the above in such a positive way...so much appreciated I see that there is another derogative comment posted from last year by Alicia W which has been brought to my attention? The claims that they are making are really damaging to our good name!? The photo's actaully show a very clean ( small, yes) room, shower and dining room table? Please note that every booking and enquiry is given the option of what is available before any deposits are requested? The fact is that these guests requested the cheapest accommodation ( R 290 per person WITH Dinner AND Breakfast.....good value for money I'd say??) They were offered alternative - more spacious and upgraded - accommodation at the time but declined. In our confirmation letter it is CLEARLY stated that we do not offer credit or debit card facilities and that the full amount is due on arrival...which is the case with almost every accommodation establishment in our area ( with many requiring the full amount prepaid prior to arrival?) The fact that we have different bank accounts is a convenience to most guests as this enables them to do a bank transfer which reflects immediately...an option that was given to these customers as well( Most guests use our office computer to this upon arrival?) Please could you give me your feedback of what you feel about my response? Also our customers have enquired if you have to register to leave a comment? We have so many happy customers that send us emails which are on our files? Not sure if people would take the time to register, etc, etc?? I will in future respond as you requested but am unsure of how I would be notified about any posting? GOD bless and have a great day Warm regards, Annette
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价位
US$31 - US$44 (基于标准间的平均价格)
位置
南非夸祖鲁-纳托尔省马盖特St. Michael's on Sea
客房数量
32
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关于Mountjoy Guest Lodge的常见问题
Mountjoy Guest Lodge附近有哪些热门景点?
附近的景点包括St. Michael's on Sea Beach(距此地 0.1 千米)和Ster-Kinekor Shelly Centre(距此地 1.1 千米)。
Mountjoy Guest Lodge有哪些物业设施?
酒店的热门设施包括含早餐、游泳池和酒吧/大堂。
Mountjoy Guest Lodge提供哪些餐饮选项?
入住期间,客人可以在含早餐和酒吧/大堂享用美食。
Mountjoy Guest Lodge可以停车吗?
是,客人可以使用免费停车。
Mountjoy Guest Lodge附近有哪些餐厅?
交通便利的餐厅包括C-Bali Restaurant and Beach Bar、Münchner Haus和Breakers。
Mountjoy Guest Lodge设有锻炼设施吗?
是,客人可以在入住期间使用游泳池。
Mountjoy Guest Lodge靠近市中心吗?
是,度假村距离St. Michael's on Sea中心 0.4 千米。