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金华度假村酒店 (扬东)
Kim Hoa Resort

308 条点评
在57家扬东酒店排名第27
旅客 (355)
泳池和海滩 (86)
客房和套房 (69)

关于

在 富国岛 的 57 家酒店中排名第 27
地点
卫生与卫生
服务
优惠度
酒店设施
游泳池
免费停车
餐厅
酒吧/大堂
免费高速WiFi
含早餐
会议室
会议设施
公用Wifi
室外游泳池
宴会厅
干洗服务
接驳车服务
提供早餐
机场接送
洗衣服务
门房服务
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客房特色
客房内冰箱
小吧台
空调
套房
家庭房
无烟房
酒店信息
酒店星级
酒店风格
风景优美
308 条点评
10问答
0 个房间贴士

点评

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  • 中文(简体)
我们没有住在酒店,但品尝了他们的海滩前酒吧,点了2个芒果代奇利,太差了我们根本没法喝。他们展示了巴卡第白朗姆酒,但用的是当地廉价的朗姆酒,花费要310000盾,价格实在太高了,添加附加费后酒单上的酒品的实际成本通常也就是105000盾,餐厅直接反映了度假村的情况,我当然希望实际情况不是这样! ! !
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回复来自金华度假村酒店的Guest Relations ManagerAngVanPhuQuocisland
2019年2月3日已回复
Good afternoon from Kim Hoa resort! We are delighted to hear feedback from your experience with us. Please accept our apologies for any inconvenience we may have caused you. Regarding overpriced drink at windy bar, because of the cost in menu isn't included 10% tax and 5% service charge, and we inform that the period Tet holiday, the cost increases 30%. Once again, thanks for your kind review, it is very important for our further improvement. We do hope that we would have another chance to welcome you again. Best regards.
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我对这家酒店是非常满意的。这里的房间虽然陈旧,但很舒适,只要你不介意有一张硬床就行的了。这里的早餐有多种食物可供选择。酒店的员工全都是很乐于助人的。另外这边的沙滩是很干净的;但是没有足够的躺椅让游客好好地享受。这家酒店是被保养得很好的。
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回复来自金华度假村酒店的ManagerAngVanPhuQuocisland
2018年12月6日已回复
Have a wonderful day! First of all, thank you very much for choosing our resort to enjoy precious days of your vacation and taking the time to share your amazing review with us on our trip advisor page. Your feedback on our various facilities and services are well received and greatly appreciated and we are glad to hear that you had an enjoyable and comfortable stay with us at the resort. Your comment on our service will certainly motivate all of our team to continue to provide great hospitality experience for all of our guests. We look forward to welcome you and your family again soon for your next stay with us! With best regards,
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我们在这里住了六晚,住得小平房非常安静、舒适。除了淋浴屏风需要好好擦洗一番外,其它设施都很干净。员工友善而又乐于助人。我们没有在酒店餐厅用餐,酒店餐厅没什么标识,而且也没有菜单展示。早餐丰盛而又新鲜。我向员工要酸奶喝,员工就给了我们一些酸奶,随后的每顿自助早餐都有酸奶供应。酒店地理位置绝佳,走路去餐厅和商铺都很方便。酒店不提供泳池浴巾,这点让人不爽。(从泳池里出来后)要么斜躺在不太新的泳池靠垫上,要么只能使用洗手间内的毛巾;如果使用洗手间内的毛巾,就意味着淋浴时只有湿毛巾可用。
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回复来自金华度假村酒店的Customer ServiceAngVanPhuQuocisland
2018年7月7日已回复
Good afternoon, Ms Jenny L! First of all, thank you very much for choosing our resort to enjoy precious days of your vacation. Your feedback on our various facilities and services are well received and greatly appreciated and we are glad to know that you and your family had an enjoyable and relaxing stay with us at the resort. However, we still have things that do not satisfy you. Please accept our apology for any inconvenience have caused you. Thank you so much for your feedback, we assure you that your valuable feedback will certainly help us in further improving and our service. We do hope that we would have another chance to welcome you again in our resort in the future and would be definitely memorable experiences for you. All best wish to you and your family.
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带着我的家人来到这儿,我们总共6个成员,都喜欢这个地方,这里有漂亮的游泳池和私人海滩。如果它再有温泉的话,我会给它5星,但那只是我这么说。我们一定还会再来这里住的!
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回复来自金华度假村酒店的Customer ServiceAngVanPhuQuocisland
2018年6月27日已回复
Good afternoon, Mr. Steviesgarage! First of all, thank you very much for choosing our resort to enjoy precious days of your vacation and taking the time to share your amazing review with us on our trip advisor page. Your feedback are well received and greatly appreciated and we are glad to hear that you and all your family had an enjoyable and comfortable stay with us at the resort. Your comment on our service will certainly motivate all of our team to continue to provide great hospitality experience for all of our guests. We look forward to welcome you and your family again soon for your next stay with us and we wish you have a wonderful day! With best regards,
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我跟我的家人在酒店的餐馆里面吃完午餐,我点了非常多的食物,开始吃起来感觉也还可以。但是我们点了两盘烤猪排,那个猪排吃起来真的很恶心,闻起来都像是放了很久的食物。来餐馆吃饭的人非常的多,但是这里的员工却在那里玩卡牌,看起来都非常的懒散。这里的服务真的不好,而且食物也让我失望。
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回复来自金华度假村酒店的Customer ServiceAngVanPhuQuocisland
2018年3月31日已回复
Have a wonderful day, Ms Anna! Thanks for choosing Kim Hoa Restaurant to have lunch and taking the time to post your review. Kindly accept our apologies that you did not have a pleasant lunch due to the factors mentioned in the review . We are sad to know that our team make you disappointed the food and staff's attitude. We’ve passed those to Restaurant Manager for awareness and focus. Thanks once again and we do hope your experience will not stop you from considering us in the future. We do hope that we would have another chance to welcome you again with better quality and service. Thanks and best regards.
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价位
US$43 - US$117 (基于标准间的平均价格)
其他名称
kim hoa hotel phu quoc island
位置
越南坚江省富国岛扬东
客房数量
94
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