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孙乐园酒店 (安斯艾尔伯特)
Paradise Sun

旅客 (1946)
360
全景 (8)
泳池和海滩 (366)
卓越奖

关于

在 普拉兰岛 的 10 家酒店中排名第 2
地点
卫生与卫生
服务
优惠度
卓越奖
酒店设施
免费高速WiFi
游泳池
餐厅
免费停车
酒吧/大堂
Spa
含早餐
公用Wifi
室外游泳池
干洗服务
提供早餐
机场接送
洗衣服务
精通多国语言服务人员
门房服务
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客房特色
空调
家庭房
无烟房
酒店信息
酒店星级
酒店风格
池景
风景优美
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1,746 条点评
63问答
0 个房间贴士

点评

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  • 中文(简体)
我们在孙乐园酒店玩得很开心。工作人员非常出色——他们满足了我们所有有点稀奇古怪的饮料要求,非常友好。在我们的整个入住期间,经理一直都在,这是我们在其他酒店所没有经历过的。我们的房间很舒适,可以欣赏到美丽的海景,我想大多数房间都能看到。房间不是特别大,但五脏俱全、布置精心,拥有你所需要的一切。我们喜欢这儿的食物,工作人员告诉了我,帮我指明哪些是素食食物。我愚蠢地把包忘在了酒店里,他们帮我把它带到了港口,包里装有我剩下的钱,一分不少。这是我们在塞舌尔最为喜欢的酒店,尽管它并不是我们所住过的最豪华或最昂贵的地方。
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回复来自孙乐园酒店的General ManagerRossM2620
2019年5月20日已回复
Dear jessicakF689ZL, Thank you for taking the time to share your wonderful review of Paradise Sun with us on TripAdvisor, the team and I truly appreciate this. It is a pleasure to know that you really enjoyed your stay at our hotel and that you found the service from the team to be excellent and friendly. I am glad that they were able to accommodate both your drink preferences and vegetarian requirements during your time with us. I am delighted that the team also went that extra mile to ensure that your bag was delivered to you at the ferry before you left the island. I will be sure to pass your wonderful feedback onto everyone. I hope that we have the opportunity to welcome you back to Paradise Sun in the future for another memorable stay. Kind regards, Ross Mackay General Manager
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非常惊喜的酒店!美丽的海滩(我相信这是岛上最漂亮的!)非常好的工作人员!让人惊喜万分的食物!诸如工艺制作,烹饪,瑜伽,出海看日落,皮艇运动等丰富多彩的免费活动。全部房间都是海景房。非常漂亮,你还在考虑的话不用再想了完全可以值得去预订。
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回复来自孙乐园酒店的General ManagerRossM2620
2019年4月13日已回复
Dear Maroz87, It is a pleasure reading your wonderful review and thank you for sharing this with us on TripAdvisor. The team and I are very proud to know that you had such an amazing stay with us and that you found our beautiful location at the end of Cote d'Or beach, friendly team and food options to have met, if not exceeded, your expectations. Thank you for your recommendation of Paradise Sun and I do hope that we have the opportunity to welcome you back to our hotel at some stage in the future. Kind regards, Ross Mackay General Manager
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走遍世界各地的酒店,这里和马尔代夫马累镇的街边旅馆竟然有着异曲同工之妙,枕头是臭的,床上有数百只蚂蚁,房间是尿骚味。和酒店管理人员沟通更换房间,他们服务很不专业,竟然让我喷点药试试看,这对身体不好啊!接着我再次让他们换房间,终于同意了。新的房间虽然没有了蚂蚁,但是枕头新拿来了6个全是臭的,这么说吧他们枕头从来不洗。睡一晚整个屋子都是枕头上欧美体味的臭味!再说说酒店设施,天呐,就是一个旅馆,海虽然颜色美丽,可是没有沙滩你无法去游泳;酒店内的泳池很脏很小,放四个人就满了你也无法游泳;看到这一切我失望极了,入住的第一分钟我就迫不及待赶紧离开,次日我一早就退房走了。绝不多呆一分钟!
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回复来自孙乐园酒店的General ManagerRossM2620
2019年2月15日已回复
Dear Guest, Thank you for posting your review and I am obviously bitterly disappointed that you feel you had an unsatisfactory stay during your one night at Paradise Sun. I am aware that you were removed from your originally booked hotel and sent to us for one night. I understand the frustration and inconvenience of this and I am sorry that you feel that we did not assist in making this process more comfortable. If I may clarify, your comments, compared to our feedback and management interaction with you, seem exaggerated. We are surrounded by beautiful nature and greenery of the Seychelles and ants as well as other insects are expected, hence why we place insect repellant in all our rooms, should our guests wish to use it. I am very aware that there was a small amount of ants which were easily removed and not hundreds as you claim. We did happily move rooms for you and this was done on your very first request and within less than 30 minutes of you checking in. Your room move was handled professionally and willingly, to try and assist you and make you more comfortable as per your request. The pillow change was done immediately as per your request as well. I can assure you our pillows and linen are very clean as well as the rest of our rooms, as continuously mentioned by other reviewers. I can appreciate that your experience at our hotel and Praslin in general was tainted by previous scenarios, however, I do hope that you enjoyed the rest of your time in the Seychelles. Should you ever return to the island, we would appreciate the opportunity to welcome you back and showcase why so many guests leave great reviews regarding their stays with us. Kind regards, Ross Mackay General Manager
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感谢酒店的总经理Ross,他的经营管理为我们创造了非常美好的假期。如果你想要完全放松和享受自我,我非常推荐这家酒店。等我第四次来Seychelles,我一定还会住这家酒店。再次感谢这家酒店的所有人。
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回复来自孙乐园酒店的General ManagerRossM2620
2019年2月1日已回复
Dear DawnC2147, It was a pleasure having you and your family stay with us at Paradise Sun during your time in the Seychelles. Thank you for your recommendation and for sharing your review, the team and I are thrilled that you had an amazing experience with us and that you felt pampered and spoilt throughout your holiday. I look forward to the opportunity to welcome you back to our hotel for your fourth visit to the Seychelles. Kind regards, Ross Mackay General Manager
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哇!从入住到客房服务再到工作人员,一切都非常完美,真是一家让人喜爱的酒店。如果我可以把它评分5分以上,我一定会这样做的。一直都很渴望海景房,而这儿的真的是物有所值。海滩很干净也很漂亮,很大程度上这儿还是浅的,所以孩子们可以安全地游到深一些的地方。特别想提一下Ryan先生,他是经理,还有每一位员工。如果我能再来这个地方,我相信我一定会的,那这个酒店是我不需要做任何研究就会再次入住的酒店。向整个酒店管理团队和员工致敬。干杯!
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回复来自孙乐园酒店的General ManagerRossM2620
2019年1月13日已回复
Dear Abhishek C, Thank you for taking the time to post such a fantastic review of your experience with us at Paradise Sun on TripAdvisor. The team and I are delighted that you had such a memorable time with us in our little piece of paradise and that your overall experience from the time you checked in was of a high standard. I will be sure to let the entire team know that they did a stand out job and in particular, Ryan, who looked after you so well. I look forward to having the opportunity to welcome you back to Paradise Sun in the future. Kind regards, Ross Mackay General Manager
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上一页
价位
US$481 - US$809 (基于标准间的平均价格)
其他名称
paradise sun hotel anse volbertparadise sun praslin islandhotel paradise sunparadise sun seychelles
位置
塞舌尔普拉兰岛安斯艾尔伯特
客房数量
80
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