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希尔顿阿卡迪亚度假村 (卡伦)
Hilton Phuket Arcadia Resort & Spa

4,330 条点评
在155家卡伦酒店排名第42
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333 Patak Road, 卡伦普吉岛 泰国
酒店最新信息:该酒店将暂停营业至 2020/10/31。
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泳池和海滩 (472)

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在 卡伦 的 155 家酒店中排名第 42
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4,330 条点评204问答0 个房间贴士

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a1152w 写了一条点评 2019年9月
台湾台北市1 分享
从入住开始,房内舒适干净,户外阳台还可以看到夕阳,泳池边拍美您照或是在旁度过很棒的下午时光,客房服务是很棒的用餐选择,餐点不会令人失望,晚上可以在酒吧点一杯调酒听现场演唱,是很棒的体验。
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回复来自希尔顿阿卡迪亚度假村的General ManagerHiltonPhuketArcadia
2019年9月23日已回复
Dear a1152w, Thank you very much for your generous review and for sharing your experience while staying at the Hilton Phuket Arcadia Resort & Spa. It is very pleasure to hear of your positive experience while recently staying at our resort, and to the pleasure of ‘watching the sunset from your balcony’, and along to element of resort that contributed to make your stay experience. Thank you very much. a1152w, it was a pleasure to have you stay with us, and we thank you very much once again for your generous feedback. We look forward to welcoming you back to the Hilton Phuket Arcadia Resort & Spa again in the near future. I wish you safe travels home and hope we can meet again. Markus Kosch General Manager Hilton Phuket Arcadia Resort & Spa
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Tripadvisor 会员 写了一条点评 2019年9月
前门去711只要5-10分钟还蛮方便。我们住的那栋楼离海滩很近,走过去5分钟左右,超方便。环境还蛮好,酒店的早餐蛮丰富,基本每天会有一样不重复,就是坐在室外的话,可能由于热带的原因,苍蝇有点儿多。总体来说,还是满意的。
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入住日期:2019年9月旅行类型: 结伴旅行
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回复来自希尔顿阿卡迪亚度假村的General ManagerHiltonPhuketArcadia
2019年9月23日已回复
Dear GrandTour20156737457, Thank you very much for your review and for sharing your stay experience at the Hilton Phuket Arcadia Resort & Spa. I am delighted that you found our location to be convenient as it is central to the places around our resort, and along to hotel surrounding, the environment, and the breakfast that contributed to make your stay satisfaction. Thank you very much. GrandTour20156737457, it was a pleasure to have you stay with us and thank you very much once again for your generous feedback. We most certain do look forward to welcoming you back to the Hilton Phuket Arcadia Resort & Spa again. Wish you safe travels home, and with kind regards, Markus Kosch General Manager Hilton Phuket Arcadia Resort & Spa
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Tripadvisor 会员 写了一条点评 2019年9月
9月7日晚在酒店房间内点了room service-鸡肉饭&沙拉,同行一共4人食用鸡肉饭的伙伴都有食物中毒、急性肠胃炎现象。9月8日退房时对此与酒店前台反馈后得到的是不承认与不负责,也没有提出要带我们去医院的想法。直到下午达到机场后,机场工作人员看我脸色惨白并且伴有强烈腹痛腹泻,才带我去机场医院诊治吊水。强烈谴责希尔顿酒店,店大欺客!不关心住客安危!抵赖所作所为!
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入住日期:2019年9月
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回复来自希尔顿阿卡迪亚度假村的General ManagerHiltonPhuketArcadia
2019年9月13日已回复
Dear Wanderer31861760947, Thank you very much for your recent stay and for sharing your feedback described on your experience at the Hilton Phuket Arcadia Resort & Spa. We will always strive to offer the highest levels of personalized service and it would appear that on this occasion we regrettably failed to meet with your expectations, in term of your alleged food poisoning experience. Your comments have been taken most seriously with the team to prompt investigation of our operations. However, may I would like to share with you that there are multiple possible causes for ‘gastroenteritis’, both on and off property, so all options will be extremely carefully assessed. For our side, we have checked our food safety management records including temperature records for the storage, preparation, cooking and serving of food at and around the time of the suspected meal and cannot find any fault in this respect. It has been a great pleasure to have you stay with us, and thank you very much once again for your candid feedback the essence of which will enable us to monitor and improve our standards. We would like to have another opportunity to re-build your confidence and therefore provide to you the Hilton standard of service that you have come to expect of Hilton Phuket Arcadia Resort & Spa. Until we have the opportunity of being able to welcome you back to the Hilton Phuket Arcadia Resort & Spa, With kind regards, Markus Kosch General Manager Hilton Phuket Arcadia Resort & Spa
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Lisa529 写了一条点评 2019年9月
台湾台北市189 分享1 推荐
今天来到希尔顿,先到欢迎大厅然后再搭接驳车到接待大堂(五分钟一班全天都有) 办完入住手续,进到房间,很不错(虽然之前看过有人说房间有点老旧,但我觉的还好噜) 不过要住这里的话,请注意:交通有点不方便距离巴东海滩那区约二十分钟车程(计程车约400~600),到机场约要一个小时又十五分钟。 设施适合有小孩的家庭一起来(只待渡假饭店内 有数个泳池 过马路就是海滩,人潮也相对巴东少很多)) HH...(17:00-18:30)行政酒廊的东西就看下照片噜,饮料种类很多,餐点种类也是热食点心水果种类不多但都有顾到。
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回复来自希尔顿阿卡迪亚度假村的General ManagerHiltonPhuketArcadia
2019年9月11日已回复
Dear Lisa, Thank you very much for your generous review and for sharing the experience while staying at the Hilton Phuket Arcadia Resort & Spa. Despite, there is a lots of traffic in Phuket, and take time to get to each destination however I am very pleased to know that your arrival experience was nice, along to our facilities, and the benefits of being a Hilton Member that contributed to make your stay experience. Thank you very much. Lisa, it is being a great pleasure to have you staying with us, and we thank you very much once again for your positive feedback. I wish you, and your family a pleasant stay at our resort. With kind regards, Markus Kosch General Manager Hilton Phuket Arcadia Resort & Spa
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Philip O 写了一条点评 2019年8月
澳大利亚Greater Sydney2 分享1 推荐
令人愉快的入住,但期望希尔顿品牌的品质更高。员工大多友好,清洁度达到标准要求。早餐几乎每天都一样,品质较少,但是品质很好。被告知我们有1天没有空调,但没有任何解决方案或赔偿给予。总的来说,是一次不错的入住,但也不是特别好
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回复来自希尔顿阿卡迪亚度假村的General ManagerHiltonPhuketArcadia
2019年8月22日已回复
Dear 137philo, Thank you very much for your recent stay and for sharing your experience at the Hilton Phuket Arcadia Resort & Spa. Firstly, I am pleased to know that you have had enjoyable stay with the overall experience, and the hospitality from the staff. However it would appear that regrettably, we fell short of being able to live up to your higher expectation, and we noticed that there are still some points that we need to bear in mind in order to ensure that we will be able to enhance our product offer and services provided within the resort so that we are able to strive to better meet with the constantly changing request and requirements of our discerning travelers. I do apologize once again for the inconvenience that you had in regards to the power shut off during day time of the maintenance work, however we have our own generator to supply for the necessary areas. 137philo, it has been a pleasure to have you stay with us, and thank you very much once again for your candid feedback the essence of which will enable us to monitor and improve our service standards. We would like to have another opportunity to re-build your confidence and therefore provide to you the Hilton standard of service that you have come to expect of Hilton Phuket Arcadia Resort & Spa. Until we have the opportunity of being able to welcome you again. I wish you safe travels home and with kind regards, Markus Kosch General Manager Hilton Phuket Arcadia Resort & Spa
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价位
US$98 - US$225 (基于标准间的平均价格)
其他名称
hilton phuket arcadia hotel karon, hilton phuket arcadia resort and spa, phuket hilton
位置
泰国普吉岛卡伦
客房数量
662
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关于希尔顿阿卡迪亚度假村的常见问题
希尔顿阿卡迪亚度假村附近有哪些热门景点?
附近的景点包括J.Pal Tailors(距此地 0.3 千米)、75 Stang Art Studio and Reggae Bar(距此地 0.4 千米)和Chilli and Shell(距此地 0.5 千米)。
希尔顿阿卡迪亚度假村有哪些物业设施?
酒店的热门设施包括池滨酒吧、游泳池和餐厅。
希尔顿阿卡迪亚度假村提供哪些客房设施?
热门房间设施包括小吧台、空调和平板电视。
希尔顿阿卡迪亚度假村提供哪些餐饮选项?
入住期间,客人可以在池滨酒吧、餐厅和酒吧/大堂享用美食。
希尔顿阿卡迪亚度假村可以停车吗?
是,客人可使用免费停车、室内停车场和安全停车。
希尔顿阿卡迪亚度假村附近有哪些餐厅?
交通便利的餐厅包括EAT. bar & grill、Sala Bua Restaurant Karon和Coffee Talk Karon Beach。
希尔顿阿卡迪亚度假村设有锻炼设施吗?
是,客人可以在入住期间使用游泳池、健身中心和桑拿。
希尔顿阿卡迪亚度假村有机场班车接送吗?
是,希尔顿阿卡迪亚度假村为客人提供机场班车接送。 建议你提前致电确认细节。
希尔顿阿卡迪亚度假村提供保洁服务吗?
是,客人可以使用干洗服务和洗衣服务。
希尔顿阿卡迪亚度假村提供商务服务吗?
是,酒店会提供便利的商务中心、会议室和宴会厅。
希尔顿阿卡迪亚度假村的员工使用哪几种语言?
员工使用多种语言,包括英语、德语、俄语、汉语、印地语、日语和泰语。