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普吉兰花度假村 (卡伦)
Phuket Orchid Resort & Spa

1,048 条点评
在142家卡伦酒店排名第37
旅客 (1166)
泳池和海滩 (178)
客房和套房 (170)
卓越奖

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在 普吉岛 的 142 家酒店中排名第 37
地点
卫生与卫生
服务
优惠度
卓越奖
酒店设施
游泳池
客房服务
餐厅
免费网络
免费停车
酒吧/大堂
Spa
含早餐
有健身房的健身中心
付费Wifi
付费网络
会议室
会议设施
儿童活动 (适合儿童/家庭)
室外游泳池
宴会厅
干洗服务
接驳车服务
提供上网服务的商务中心
提供早餐
机场接送
残障通道
洗衣服务
门房服务
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客房特色
客房内冰箱
空调
套房
家庭房
无烟房
酒店信息
酒店星级
酒店风格
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家庭度假村
1,048 条点评
69问答
0 个房间贴士

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过去20年里,最糟的酒店入住体验。员工粗鲁无礼。你在和他们说话的时候,电话响了,他们会打断你去接电话。前台接待有一种优越感。如果你问他们问题,他们会用另一个问题来回答。我第一次在登记入住2个小时后写下评论,但就是这么糟。日光躺椅肮脏,上面都是鸟屎。问了一个员工是否可以清理下,他说另一个人会做的。我问是否可以叫那个人过来,他说等10分钟,会来的。然后就没有然后了。接下来会更新评论的,但目前只想离开。
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回复来自普吉兰花度假村的General ManagerAmnat J
回复时间:4周前
Dear GJFAMILY2019, Thank you very much for your feedback on Trip Advisor. After investigation with our staff who concerned, we just found that it's very strange and 1st time for us about your check in. Due to you didn't want to give us your "passport" and tell us how many person of your family. As you made a booking only one tripple room but we just found that there were 3 adults & 2 children which we had to clarify the breakfast charge for child. You just gave us your driver licence instead only. Please do understand that the hotel has to make a daily report to Immigration Office which it's a Thai rule. That's why we want to know your passport details as foreigners and other person. Unfortunately, we had another staff while your check in and she was with the guest as well. If the telephone was ringing then the one with you who were nearest the phone must anwser the phone which we're so sorry about this if you were not satisfaction. You said to our reception that you'll complain on Trip Advisor. However, our Front Office Manager tried to clear with you when you came to pick up the room key later but you were still not giving us your passport details and unhappy.......... Sincerely, Amnat J/GM & The POR Team
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前台的服务员JEAB,MAY,DONG,MANOW,CHOT,笑容非常灿烂,十分有耐心,前前后后帮我们拿行李,带我们入住,帮忙驱蚊。酒店泳池很棒,大大小小有3-4个,有非常刺激的滑梯,也有适合小朋友的泳池滑梯,非常适合家庭出行,尤其是带小朋友的家庭,离海滩也很近,步行100米,性价比很高哦~
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回复来自普吉兰花度假村的General ManagerAmnat J
2019年3月25日已回复
敬爱的顾客, 感谢您对我们酒店的精彩评论!我们十分高兴听到您在我们酒店过得愉快,并十分期待您的再次光临。 祝好,
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酒店环境好,泳池又大又漂亮,沙滩好,离酒店最近,周围吃饭方便,味道很好,服务员好尤其是 Jeab,May,Chot,Nus,Koy.但是酒店设施稍旧下次还要再来!
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回复来自普吉兰花度假村的General ManagerAmnat J
2019年3月19日已回复
Dear Travel42352993031, Thank you very much for your kind review. We're glad you loved our atmosphere and location. Your mentioning our staff by names is so much appreciaed. Thank you once again for being our guest and coming back next time. Sincerely, Amnat J/GM & The POR Team
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老牌酒店,三个不同风格泳池,几乎全是小孩家庭出游,是娃儿的乐园,隔壁餐厅LE BAGON RESTAURANT服务很好,价位也为我们服务,点赞!Mr.Piyasak先生服务周到!
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+1
经同事介绍来到这个性价比超高的酒店,离卡伦一步之遥,但没有旁边希尔顿和盛泰澜的高价,老牌酒店,是娃儿的乐园,90%是金发碧眼。隔壁餐厅LE BAGON RESTAURANT服务很好,价位也不贵,服务员MR. KRTSADA, MS.SUDARAT,MS. KULANIT 为我们服务,点赞!
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上一页
价位
US$41 - US$174 (基于标准间的平均价格)
其他名称
phuket orchid hotel karonhotel phuket orchid
原名为
Phuket Orchid Resort
位置
泰国普吉岛卡伦
客房数量
524
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