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美奈山别墅酒店 (Ham Tien)
Mui Ne Hills Villa Hotel

825 条点评
在7家Ham Tien酒店排名第2
旅客 (274)
客房和套房 (51)
泳池和海滩 (47)

关于

在 Ham Tien 的 7 家酒店中排名第 2
地点
卫生与卫生
服务
优惠度
酒店设施
游泳池
免费高速WiFi
客房服务
公用Wifi
室外游泳池
洗衣服务
精通多国语言服务人员
门房服务
客房特色
套房
酒店信息
酒店星级
酒店风格
风景优美
825 条点评
4问答
0 个房间贴士

点评

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老板很友好,他给我们从高级房间免费升级到别墅的观景房。食物是好的。服务很好。但是,由于酒店建在山上,这个地点可能离主干道还有一段距离。如果你是背包客,那就太好了。顺便说一下,这个房间不够干净。我被那只臭虫咬了。这对我的手和手臂都造成了严重的影响。建议在入住前检查一下房间的情况。最后,酒店还给我30美元来补偿原因。但你知道,不是钱的问题。
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回复来自美奈山别墅酒店的OwnerErik H
2017年10月8日已回复
Dear Vivi We thank you for having stayed with us and for the lovely comments you made on your review. We - once again - apologize for the inconvenience which you incurred at our hotel. We do have a very stringent cleaning and control system on hygiene. Every room is cleaned daily with special detergents and checked by a separate team after cleaning. Your case has been strictly dealt with and taken onboard as to further tighten our control systems. As you rightly stated, since it never happened to us and since we felt responsible we immediately agreed to refund you the total cost of your stay. We gladly noted you were happy with this solution. The room has been totally re-inspected an no further bugs were found. It is still a mystery to us where it came from as the same room had been occupied every day over the past 6 months without any complain. We daily have guests checking in and out who stay with their luggage in much less hygienic places and do realize that we might have to increase the control level of the guests' luggage prior to check in We hope to welcome you again in the future as to prove that we can also provide you with a satisfactory stay. With kind regards
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我们在这住了几个星期。一切都不错只是有点不干净。我女朋友因为在游泳池里呆了一天,最后被感染住院了。她现在皮肤上有疤痕,需要几个月时间消退。他们是我们离开那天开始出现的。据说这个地区有电势,但是清洁很重要。
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回复来自美奈山别墅酒店的OwnerErik H
2017年8月17日已回复
Dear Maxim We regret to inform that we strictly reject any allegations made. We have daily 220 guests in our 3 hotels who all use our 4 swimming pools. Total over 12,000 people per year who have NEVER incurred any inconveniences from the water in our swimming pool. We use the most advanced Italian pumps with hardly any chemicals as it is the newest technology available. Our swimming pools are chrystal clear and maintained by a whole team of well trained staff. The fact that you NEVER reported anything during your stay nor after your departure but purely try to damage the reputation of a very high standard hotel is totally unacceptable We remind you that Tripadvisor is a medium to share actual experiences with fellow travelers and not a medium to bluntly share obvious lies.
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我在美奈山别墅酒店订了一个房间,当我到达那里时,他们把我升级到“别墅旅馆”。房间又大又干净。我们还在外面有游泳池。如果你是酒店的客人,酒店总共有3个游泳池。别墅的景色非常好,而且房间的价格也很便宜(看你所定的是什么)! !我推荐这家旅馆。
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一个留在梅奈的坚实的选择。从主要城镇上山就可以到,但只有5分钟步行到海滩。房间很大,除了我们的空调怀了。修理人不知道如何修理它,所以一整夜都很热。
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我和男友本来只在这个酒店预订了两天,但是我们太喜欢这里了,所以最后延长到了3个星期。房间非常干净宽敞,舒适的阳台,有吊床和小沙发,我们很喜欢待在阳台(吹风)。可以在泳池(有2个)放松,员工很友好,他们餐厅的食物也很棒!强烈推荐!!
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价位
US$17 - US$34 (基于标准间的平均价格)
其他名称
mui ne hills 1 hotel mui ne
原名为
Mui Ne Hills 1
位置
越南Binh Thuan Province藩切市Ham Tien
客房数量
19
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