Dear guest, Thank you so much for your wonderful review. We are thrilled to hear that you had a perfect stay with us and that Feena was able to enhance your experience with her enthusiastic service. It is always our goal to make every guest is stay memorable, and we are so glad we could contribute to the perfect end to your Phuket trip. We'll be sure to pass on your kind words to Feena, she will be thrilled to know she made such an impact. We hope to welcome you back again in the future for another fantastic stay. Regards Ale
Dear guest, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed our beautiful swimming pool, the rich breakfast, and the gym facilities. It’s fantastic to know that your children loved the infinity pool and that you found our staff polite and attentive throughout your 12-day stay. Your positive feedback is greatly appreciated and will certainly be shared with the team. We look forward to welcoming you back for another memorable stay. Grand regards Ale
Dear guest, Thank you so much for your wonderful review.We’re delighted to hear that you had a comfortable and satisfying stay with us. It’s heartwarming to know that our team, especially Saw, made you feel safe and well-cared-for during your time here. We’re pleased that our quick response to your situation made a positive difference and that you felt as comfortable as you would at home. Your kind words and high rating mean a lot to us. We look forward to welcoming you back for another stay in the future. Grand regards Ale
Dear guest, Thank you so much for your wonderful review. We're thrilled to hear that you enjoyed your stay at our hotel. It’s fantastic that you loved our new facilities, cleanliness, and the enthusiasm of our staff. We're also delighted that you enjoyed the pool and our evening entertainment. Our team works hard to ensure our guests have a memorable stay, and your kind words mean a lot to us. We look forward to welcoming you back again soon. Grand regards Ale
Dear guest, Thank you for sharing your feedback about your stay. We appreciate you taking the time to highlight the positive aspects of your experience. We're glad you enjoyed the hotel environment and our staff’s service. Your kind words about the cleanliness and facilities are much appreciated. We’re also delighted to hear that you enjoyed your interaction with our front desk staff. We understand that the location might not be ideal for everyone, and we appreciate your honest feedback. We hope to have the opportunity to welcome you back in the future. Grand regards Ale
Thank you for reaching out. Yes, it is possible to accommodate three adults in one room. Depending on the type of room, we may provide an extra bed or offer a larger room to ensure everyone is comfortable. Please let us know your preferences, and we will be happy to assist with the arrangements.
Thank you for your inquiry regarding our smoking policies.
For the comfort and safety of all our guests, smoking tobacco and marijuana is not permitted inside the rooms. We also ask that guests refrain from smoking on the balconies. However, we do have designated smoking areas located at the drop off area of reception and rooftop bar where you are welcome to smoke.
If you have any further questions or need assistance finding these areas, please let us know. We appreciate your understanding and cooperation.
Regards
Ale
