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东方酒店 (Chuo)
Oriental Hotel

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旅客 (535)
客房和套房 (400)
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免费高速WiFi
餐厅
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Spa
有健身房的健身中心
酒吧/大堂
会议室
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宴会厅
干洗服务
提供早餐
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残障通道
洗衣服务
温水浴池
精通多国语言服务人员
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小吧台
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特惠信息:套餐优惠
561 条点评
1,097 张照片
6问答
0 个房间贴士
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我推荐这家酒店!!这家酒店很干净。最喜欢的是舒适的设施!这个设计很酷。而且位置也很好。房间令人很放松,很安静。这家酒店物有所值。
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回复来自东方酒店的Guest Relations ManagerOmotenashiHotelsKobe
回复时间:3周前
Dear Cristinamar655, Thank you for your kind words and review of our property here on TripAdvisor. We are extremely pleased to hear that you enjoyed your stay with us and that it left a lasting expression. We will continue to do our very best to ensure that your next stay is just as good as your first! Thank you again for your comment and we look forward to your next visit.
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依间酒店唔算好高星级,但佢既服务绝对系五星级,而且房间整洁干净,早餐非常豪华奢侈,价钱唔算贵,认真一流
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回复来自东方酒店的Guest Relations ManagerOmotenashiHotelsKobe
2019年3月7日已回复
Dear Oscar3302, Thank you for your flattering comment! We pride ourselves on our service and are always pleased when a guest feels at home when with us. We will continue to do everything we can to ensure each and every guest's stay is just as rememberable as yours. Thank you again and we look forward to your next visit.
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酒店很好…员工工作效率高,房间干净宽敞。早餐餐厅的座位有点奇怪,但这是唯一的问题……其他方面都很完美!关于神户餐厅,请参见我的另一条评论。
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回复来自东方酒店的Guest Relations ManagerOmotenashiHotelsKobe
2019年2月18日已回复
Dear Auke1960, Thank you for taking the time to review us here on TripAdvisor. As always, we are very pleased to hear that one of our guests were able to leave with a smile on their face. After all, that is what we strive for! We will take a look at our breakfast seating to see if we can improve in anyway, thank you for your input! On behalf of everyone here at Oriental Hotel, thank you for your visit and we look forward to having the opportunity to serve you again in the future.
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酒店似乎有一个奇怪的早餐排队系统。也许是因为他们没有能力在早餐时间容纳所有的客人吧。即使里面有桌子,但是客人们还是得排队等候,有些人被迫在酒吧柜台吃饭。可惜了。酒店里其他人员都很可爱,工作人员也很乐于助人。他们一定能做得更好吧?一楼商店的那位女士很乐于助人,她似乎在做别人的工作(做搬运工、接待员等),还有她自己的工作,我希望她能得到酒店管理层的认可。
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回复来自东方酒店的Guest Relations ManagerOmotenashiHotelsKobe
2019年3月7日已回复
Dear rmwithaview, Thank you for your recent stay and feedback. We are proud to announce that we have revamped our queuing system to better alleviate congestion and give our guests a stress-free and enjoyable experience. Our shop staff on the first floor are well recognized for their outstanding service and seamless support. They are an integral part of our customer service team. Once again thank you for your review and we hope to get a second chance at helping you enjoy a night in Kobe.
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东方酒店是一家豪华一流的酒店,风格传统经典,为你提供期望中一流酒店所能提供的一切。我们去酒店的时候希望一切都是豪华的,没有让我们失望。酒店的所有细节,从大厅到房间细节,都反映出极高的质量。员工很专业且彬彬有礼,房间宽敞,装饰美丽精致,早餐很美味,一切都在合理的价格范围内,并且在一种让人感到舒适放松的氛围内。最后一点,也许是我们最赞赏的一点——酒店期望并提供着效率与质量并重的服务,让你在这里住得舒适愉快。从各方面来看,这确实是一家顶级酒店。
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回复来自东方酒店的Guest Relations ManagerOmotenashiHotelsKobe
2018年12月3日已回复
Dear MDJL81, Thank you for your stellar review! We could not have said it better even if we tried! We pride ourselves on everything you mentioned above. As they say, "The Devil is in the details", and that is our approach to best serving our guests. To put ourselves in our guests shoes and create an environment that we ourselves would want to be in. We are truly pleased that you were able to feel that during your stay. We look forward to having the opportunity to serve you again in the future.
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所有照片旅客客房和套房餐饮泳池和海滩商务中心和活动室
TripAdvisor 独家授权的专业照片东方酒店
The Suite at the Oriental Hotel
TripAdvisor 独家授权的专业照片东方酒店
The Suite at the Oriental Hotel
TripAdvisor 独家授权的专业照片东方酒店
The Standard Twin Room at the Oriental Hotel
TripAdvisor 独家授权的专业照片东方酒店
The Deluxe Harbour View Room (King Bed) at the Oriental Hotel
官方提供的照片东方酒店
Harbor View Room
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how much is blackfast price?
Hello and thank you for your question! Our Oriental breakfast buffet is ¥3200 per person. We have a large menu which includes fresh fruits, made-to-order egg dishes, freshly baked breads and pastries and much more!
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I have just been charged twice on my credit card for high tea. Who should i contact for investigation and refund ?
Dear camuche123, We sincerely apologize for the confusion and would be more than happy to assist you in getting this cleared up. Seeing as TripAdvisor does not allow email address or websites in the Q&A section, I have gone ahead and sent you a private message. We look forward to hearing from you.
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I have just been charged twice on my credit card for high tea. Who should i contact for investigation and refund ?
I would say the hotel directly, they were so helpful to me I am sure they will handle. A good credit card company will handle it for you in most cases
0 个推荐
Dear Mr. and Mrs. Martin, We most certainly do have both types of rooms available here at Oriental Hotel.
0 个推荐
Thank you for your recent stay with us at Oriental Hotel. We hope that your stay with us was a memorable one. For future visitors with same problem: Please note that our confirmation e-mail is an automated no-reply email address. For hotel inquiries, please contact us directly from our homepage. Thank you for your understanding.
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价位
US$175 - US$611 (基于标准间的平均价格)
位置
日本近畿兵库县神户市Chuo
客房数量
116
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