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大阪淀屋桥三井花园饭店 (Chuo)
Mitsui Garden Hotel Osaka Yodoyabashi

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在 Chuo 的 121 家酒店中排名第 26
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392 条点评
4问答
0 个房间贴士

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房间很小,很陈旧,整体呈黄色。床上的亚麻布没有我想象的那么干净利落,上面有一些小污渍。它可能离Yodobashi地铁站大约8-10分钟,Yodobashi地铁站离Shin Osaka火车站不是很远,但是你可以在更近的地方看到更现代的东西。工作人员很友好,隔壁有一家7-11便利店也不错,但这家酒店不会是我再次回大阪的首选。
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回复来自大阪淀屋桥三井花园饭店的マネージャーMGHOsakaYodoyabashi
回复时间:3周前
Thank you for staying at Mitsui Garden Hotel Osaka Yodoyabashi. Excuse us for replying in English. First of all, we are glad to know that you liked the location of our hotel. We have received many positive comments for the convenient access we have with the popular spots of Osaka. It is also delightful to be informed that you had good impressions with the convenience store being besides to our hotel. The convenience store has been helping our guests with their daily needs of their busy trips in Osaka, and we are grateful that you were also able to made use of it. Moreover, it is grateful to hear that you were fond of the quality of our staffs’ service. However, it is regrettable that you felt our hotel to be rather old. Since our building’s construction 35 years ago, we have been doing periodic renovations to our hotel but it seems that it is difficult to maintain the state of the building. We continually have them thus we could prevent our hotel from decaying. Furthermore, we are terribly sorry to know that you had some unpleasant experience with the sanitary measures we have in our hotel. I will make sure that your comments will be passed down to our team so we could consider of future improvements for our hotel. We value each and every one of our customers’ comments thus we could provide an even better stay next time. On behalf of our ladies and gentlemen, I am looking forward to see you again. With gratitude, Front Office Manager
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房间很好,但是网络很差,我们不能和家人通电话,早餐很好,但是我们和工作人员的沟通有太多的问题,因为只有一两个人会说英语。我试图向他们解释,我不能在我的房间里和我的妹妹说话,互联网不好,但是那个女人不能理解我,我电话交流的那个男人也一样……太困难。我建议他们不仅要让员工讲日语,还要让他们对外籍房客讲英语。
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回复来自大阪淀屋桥三井花园饭店的マネージャーMGHOsakaYodoyabashi
2019年1月29日已回复
Thank you very much for staying at Mitsui Garden Hotel Osaka Yodoyabashi. We also appreciate your effort on writing an honest review of your stay. We value all of the feedbacks from our guests, as it is the best way to keep improving our high-quality service. Firstly, we are delighted to hear that you were satisfied with our room and breakfast. Our chef carefully selects the ingredients for our breakfast buffet, and cook them to become the finest dishes our hotel can offer. Therefore, we hope that you had the opportunity to taste our chef’s specialty- popeye omelette. On the other hand, we are truly disappointed to learn that our English communication skills did not live up to the Mitsui Garden Hotel brand standards that you were expecting. We do apologize for any inconveniences this issue may have caused you during your stay. We do understand this is frustrating and disappointing. Let us be clear that our service priority is definitely our guests’ satisfaction. Please rest assured that we do have ongoing training programs and have been focusing on good English communication skills in order to provide a comfortable stay for our foreign customers. However, your comment will be discussed within our team to determine where improvements can be made and ensure a more positive lodging experience in the future. Once again, your feedback is highly appreciated and we hope to have the opportunity to welcome you back to Mitsui Garden Hotel Osaka Yodoyabashi in the near future.
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房间虽小,但有所有必需品,电视,冰箱,加热器,小桌子,带浴缸的私人浴室。各种各样的早餐选择。从日本到西方。米饭,海藻,乌冬面。章鱼烧,绿茶,咖啡,鲑鱼等等。客人休息室为客人提供冷饮,免费打印服务,咖啡和茶〜就在7-11店旁边。附近有2个地铁站。
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回复来自大阪淀屋桥三井花园饭店的マネージャーMGHOsakaYodoyabashi
2019年1月28日已回复
Thank you for staying at Mitsui Garden Hotel Osaka Yodoyabashi. First of all, we are glad to know that you liked the installments and equipment we have in our hotel. We have specially installed them to create a convenient and comfortable place for our guests. Therefore, we are truly proud that you were fond of it. Moreover, it is also delightful to hear that you have good impressions with our breakfast buffet. Our breakfast buffet is specially prepared and served by our chef, and we hope that you were able enjoy it. We value each and every one of our customers and their comments thus we could provide an even better stay next time. On behalf of our ladies and gentlemen, we look forward to seeing you at our hotel. With gratitude, Front Office Manager
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位置还可以,距离地铁站不行大约10分钟,在商务区非常的安静。楼下的711便利店直通酒店大堂。去梅田或者心斋桥地铁都只要两站,很方便,房间面积也ok。
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回复来自大阪淀屋桥三井花园饭店的マネージャーMGHOsakaYodoyabashi
2018年12月11日已回复
Thank you for staying at Mitsui Garden Hotel Osaka Yodoyabashi. Excuse us for replying in English. We are glad to know that you liked the location of our hotel. Our hotel has received many positive reviews for the variety of public transportations nearby our hotel. We hope that your travel to the famous spots of Osaka became convenient by the help of our location. Moreover, it is grateful to hear that you were satisfied with the size of that room you stayed at. We have the mattresses for our rooms ordered from the famous mattress leading brand of America- Serta©. Therefore, it would be truly delightful if you were able to relax at the night. We value each and every one of our customers’ comments thus we could provide an even better stay next time. On behalf of our ladies and gentlemen, I am looking forward to see you again. With gratitude, Front Office Manager
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酒店位置不是十分中心或热门。我觉得应该是位于金融区。我在周日入住。在这个地区很难找到吃的。这里大部分餐厅只提供午餐和早一点的晚餐。我觉得是因为这里是金融区。我同意别的评论说的,这里不如东京、京都以及广岛的人们那么热情。可能是因为他们比较习惯于和商务人士接触?房间很小,适合一个人住。无线网不是很好用。因为是免费的,我很感激,但是我在这里的时候,只有一半时间能使用。
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回复来自大阪淀屋桥三井花园饭店的マネージャー三井ガーデンホテル大阪淀屋橋
2018年8月4日已回复
Thank you for staying at Mitsui Garden Hotel Osaka Yodoyabashi. First of all, it is regrettable to know that you had some difficulties with finding restaurants around our hotel. Unfortunately, as you said, our hotel is located to the business area thus there few restaurants that are open on weekends and holidays. However, our staff are delighted to tell you their eateries and restaurants recommendations so please ask them on your next stay at our hotel. Moreover, we would like to apologize that our staff were not able to welcome and serve you with the appropriate manner. We will re-discipline our staff thus this will not ever happen again. Our vision on running this hotel is to give our guests a heart-warming memory, and we are ashamed that our staff were not able to provide such quality of service. We also provide bigger and wider rooms so please consider them as alternative choices on your next stay at our hotel. We are currently working with our wi-fi thus we could provide a more stable connection for our guests. Again, thank you for leaving a comment. We value each and every one of our customers’ comments so that we could provide a better stay next time. On behalf of our ladies and gentlemen, I am looking forward to serve you again. With gratitude, Reception Office Manager
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价位
US$57 - US$165 (基于标准间的平均价格)
其他名称
mitsui garden hotel osaka
位置
日本近畿大阪县大阪市Chuo
客房数量
306
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