As a loyal fan of Ritz, the Ritz-Carlton, Tokyo should be considered one of the top hotels in the world. The Ritz in Shanghai and Jiuzhaigou in China are very good, and the Ritz-Carlton in Tokyo and Maldives are excellent.
The overall service quality at the Ritz-Carlton, Tokyo is excellent, the room service is timely and efficient, and most of the service staff can give a smile.
The club's meals are very exquisite, taste excellent, and are replenished promptly. All the club staff provide very good service. There are two or three people who can provide Chinese services, and the humanized service is very sufficient.
I would like to commend every staff member of the Ritz-Carlton Club Tokyo. They are all dedicated and professional, making each of our experiences different and wonderful, especially Natsume Takahashi of the club. I need to commend her. Her kindness brought us a comfortable vacation experience.
Thank you for taking time to share your valuable feedback. We truly appreciate your loyalty to The Ritz-Carlton brand. I am thrilled to learn our room service was timely and efficient. It is very nice to hear that the service our Ladies and Gentlemen offered made your vacation experience comfortable. I passed on your kind compliments to Natsume. We continuously strive to deliver the highest level of service and facilities to our guests. Thank you for staying at The Ritz-Carlton, Tokyo and we hope you choose to create more memories with us whenever your travel brings you back to Tokyo. Warmest regards, Sayaka Goto Director of Quality
Dear Wander25824891800, Warm greetings from The Ritz-Carlton, Tokyo. My sincere appreciation and thanks for your recommendations to our Tripadvisor`s readers and potential future guests as it means a lot to all of us and on behalf of all our Ladies and gentlemen. I look forward to be welcoming you back soon. Sincerely, Masato J. Kominami Hotel Manager The Ritz-Carlton, Tokyo
Dear Sebastianli0806, Greetings from The Ritz-Carlton, Tokyo and thank you for sharing your recent experience with our Tripadvisor’s readers and thank you so much for your loyalty as Marriott Bonvoy member. I am so glad you and your daughter enjoyed Ritz Carlton experience. There is nothing more like a warm and kind words to motivate our ladies and gentlemen. All the staffs are very happy to hear from you. We look forward to welcoming you back again. Sincerely, Masato J. Kominami Hotel Manager The Ritz-Carlton, Tokyo
I am sure that would be possible as the rooms are large, however in Japan they di charge the rooms rate based on how many people occupy so you should book the room for the correct number of people at the time of reservations
Besca001...thank you for your suggestion. Unfortunately we are going end of March/beginning of April so high Sakura season. there are no Club rooms available for me to use points to book. I will ask the front desk upon check in to see what the price would be and if it is available.
Thank you again
Thanks for your reply but to just use the pool still requires a small fee is nickel and diming when one is already paying exorbitant price to stay as a guest....lol...
Hopefully the hotel staff can jump in and let me know what the small fee is.
Thank you again besca001!
