THIS HOTEL IS INFESTED WITH BED BUGS!!!! I stayed for two nights and noticed a lot of bug bites around my body and wrists. They were bad every morning I would wake up!!! When I told the hotel, they refused to give me a refund and told me to just sleep in the bedbug room on the third night because they had no other room. VERY UNHELPFUL. I had to throw away all my things costing me $$$$$$$$ and they didn’t even comp my hotel. They CHARGED ME THE FULL PRICE for all three nights because I wasn’t able to find a room, they just comped two days of breakfasts and let me check out one day early. THEY RUINED MY ENTIRE TRIP AND I HAD TO SPEND $$$$$ to fly home early because I had to throw everything away. This PLACE IS HORRIFYING. THEY HAVE A HOTEL FILLED WITH GUESTS AND THEY DID NOT TELL A SINGLE PERSON THAT THEY HAVE BED BUGS. I WILLL NEVER STAY HERE AND I WILL TELL EVERYONE I MEET TO STAY FAR FAR AWAY!!!!

Hi all, Does anyone know this Dormy Inn UENO located close to any airport limousine bus stop? Which route can I choose? Thanks

does anyone has email this hotel before ? i found the email address from their official web, and resend for 3 times still no response.

I have booked a double room for 2 adults and 1 child (12 year old). Is it possible to ask for extra bed, or to change the 2 double beds to 2 single beds? I have tried to message them via expedia twice and there is no response.

Is there handicap room in this hotel?