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普塔卡纳再住酒店 (蓬塔卡纳)
Be Live Collection Punta Cana

旅客 (12573)
360
全景 (21)
视频 (9)

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在 多米尼加共和国 的 141 家酒店中排名第 80
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特惠信息:套餐优惠
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13,214 条点评
2,795问答
0 个房间贴士

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我们刚刚度假回来,整个酒店的员工服务都很棒!非常感谢约瑟先生,他给我们规划了一次完美的旅行和安排了一个很棒的房间,也同样非常感谢在酒店内贵宾海岸酒吧工作服务的理查德和马塞尔。他们脸上总是带着微笑,并用无微不至的服务让我们感到舒心愉快。如果你入住这家酒店,一定要记住这些人的名字,因为他们的服务真的是太棒了。
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回复来自普塔卡纳再住酒店的ManagerDirección Be Li... B
2019年4月23日已回复
Dear Guest, On behalf of Be Live Collection Punta Cana Team, we want to thank you by sharing your experience through Tripadvisor. In Be Live Hotels, we attach great value to your comments and consider them as a remarkable opportunity to keep on improving our services or facilities. We are glad to bear out the excellent service offered by our whole team was a great encouragement to achieve this goal, which is your satisfaction. Therefore, we will address your praises to the manager involved to continue with the same approach. If your vacation plans are to Punta Cana, we will do our best to provide you an amazing experience. Best Regards, The Management at Be Live Collection Punta Cana
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糟糕的食物,所有的吃的做的都很差,饮料也很糟糕,是用水冲兑的。服务 很差,员工粗鲁。房间似乎需要打扫一辈子才能够住进去,我们等了两天才拿到适合我们房间的的钥匙,绝对不会推荐给任何一个人,永远不会。
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回复来自普塔卡纳再住酒店的ManagerDirección Be Li... B
2019年4月7日已回复
Dear Guest, On the outset, we want to thank for choosing the Be Live Collection Punta Cana, as your vacation destination in the Caribbean, as well as by the valuable time you’ve devoted to letting us know your concerns. We respect your point of view regarding our food proposal because there are several kinds of palates among our visitors and we cannot always surpass your expectations. On the other hand, regarding your observations from staff behavior, we would like to address our most sincere apologies by any unfair treatment you may have endured since it was not the image we wanted to project. Nonetheless, we will apply the proper corrective measures to prevent future occurrences. If your future vacation plans are to Punta Cana, we will be very attentive to offer you a pleasant and uneventful experience. Best Regards, The Management at Be Live Collection Punta Cana
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在度假村度过了一段美妙的时光。食物很美味。客户服务很好。每晚有现场娱乐活动。这里的迪斯科舞厅每晚都营业。泳池酒吧很有趣。我强烈推荐这个度假胜地。
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回复来自普塔卡纳再住酒店的ManagerDirección Be Li... B
2019年3月11日已回复
Dear Guest, On behalf of the whole of Team Be Live Collection Punta Cana, we would like to address you our gratitude by having shared the experience through Tripadvisor. We attach a great value to your comments and we consider them seriously. We are also so excited that the excellent service offered by our entertainment’s team has been a great encouragement to surpass your expectations. Certainly, we will address your kindly praises to the manager in charge in order to continue with the same rhythm. If your vacation plans are towards Punta Cana for a next visit, please let us know and we will do our best effort to provide you another amazing experience. Best Regards, The Management at Be Live Collection Punta Cana
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最后一晚住在这个酒店,真是运气不好。我们的航班取消了,航空公司把我们安排在这个酒店住一晚。我们住在3号楼,房间气味很难闻…一股明显的猫尿的味道!我们打电话给前台,他们在我们用餐时候来了,喷洒了一些驱味的东西,没有任何其他作为!电视坏了,浴室的空调滴水,满地都是。娱乐场所的噪音持续到11点。绝不是我愿意付钱来度假的地方。
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回复来自普塔卡纳再住酒店的ManagerDirección Be Li... B
2019年2月18日已回复
Dear Guest, First and foremost, we want to thank you for choosing our premises as your preferred choice to spend your recent stay. We carefully reviewed your statements regarding accommodation and we truly lament that you have endured this unfortunate experience since we usually allocate our dear guests in cleaned and supervised rooms. Notwithstanding, as a proper measurements to avoid this kind of situations, we will address this review to the Manager in charge in order to prevent future occurrences. If your future vacation plans are towards Punta Cana, we hope to have the opportunity to offer you once again our services and turn things around. Best Regard, The Management at Be Live Collection Punta Cana
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这是我过的最棒的一个假期,在这里玩的超开心。整个娱乐团队给我们带来了令人欢愉的娱乐项目,好看的表演节目,还有嗨到爆的派对,比如迈克尔杰克逊的马戏表演和多米尼加表演秀,还有夏威夷派对、白色派对还有泡沫派对。表演者中的佼佼者当属champagne和eddy muprhy。我超喜欢champagne。
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回复来自普塔卡纳再住酒店的ManagerDirección Be Li... B
2019年1月17日已回复
Dear Guest, Thank you for choosing Be Live Collection Punta Cana as your preferred destination in the Caribbean to experience your recent holidays. It is so wonderful to realize that the excellent performance made by our staff have been a great encouragement to reach up your expectations. Thereof, we are going to address your praises to the people you have highlighted in order to continue with the same rhythm. If your vacation plans are towards Punta Cana for a next visit, please let us know and we will do our best effort to provide you another amazing experience. Best regards, The Management at Be Live Collection Punta Cana
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价位
US$122 - US$346 (基于标准间的平均价格)
其他名称
grand oasis punta canaglobalia punta cana grandgrand oasis hotel punta canagrand oasis bavaropunta cana grand oasisall inclusive punta canaoasis punta canagran oasis punta cana
位置
加勒比海多米尼加共和国La Altagracia Province蓬塔卡纳
客房数量
930
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