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Paradisus Palma Real Golf & Spa Resort (蓬塔卡纳)

旅客 (10266)
360
全景 (4)
视频 (5)
卓越奖

关于

在 多米尼加共和国 的 139 家酒店中排名第 19
地点
卫生与卫生
服务
优惠度
卓越奖
绿色领袖 银级
酒店设施
免费停车
免费上网
游泳池
健身中心
免费早餐
海滩
赌场
儿童看护服务
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客房特色
套房
家庭房
提供吸烟室
空调
客房整理服务
私人阳台
迷你吧
平板电视
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酒店星级
酒店风格
湾景
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酒店优惠信息
13,604 条点评
669问答
0 个房间贴士

点评

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我们是第三次入住这酒店,对这家酒店的体系非常了解:优质的服务和礼宾服务,很棒的游泳池和餐厅,儿童区……儿童俱乐部的团队真的太棒了,让我们感到非常愉快!非常感谢Carmen, Yazmin, Carlos, Miosotis, Gisel, Risoris,特别要感谢Genesis😍由这样善良亲切的专业人士来照顾我们的孩子,对父母来说真是太棒了……这意味着我们可以好好享受假期了!我们做了不少运动,享受了二人世界的晚餐,无需操心。另外,我们的孩子从第二天开始就吵着要再来了。谢谢🙏🏻👌🏻
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回复来自Paradisus Palma Real Golf & Spa Resort的Guest Experience Director JuanP5826
回复时间:2周前
Dear Guest, We are really glad to hear of the great time you and your family had at Paradisus Palma Real. Thanks for your appreciation of our facilities, services, pools, restaurants, kids zone and the friendly attitude of our team. Rest assured, we will surely share your kind comments with Carmen, Yazmín, Carlos, Miosotis, Gisel, Risoris and Genesis. Hopefully, we will be welcoming you again in the near future. Warm Regards, Guest Experience Director
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我们夫妇第一次来到热带地区......这个地方正是我们需要的,能让我们重燃火花。服务很棒......娱乐活动让我们忙碌起来,食物也是世界一流的。我们和导游约翰尼一起做了越野车,这段旅行没有让人失望。我喜欢听有关于岛上的历史,并了解他们如何在村里制作雪茄。等不及要和孩子们一起再来到这里度假了。我们明天要去水疗,周一去珊瑚礁。
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回复来自Paradisus Palma Real Golf & Spa Resort的Guest Experience Director JuanP5826
2019年4月14日已回复
Dear Roberta, What a pleasure it is to hear of the amazing vacation time you are currently enjoying at Paradisus Palma Real! Thanks a lot for dedicating some of your time to share your experience with us. We are delighted to know you have received a personalized and high quality assistance from our team, and have appreciated our gastronomy and entertainment. Please, enjoy the rest of your stay and your visit to the Reef and Spa. Feel free to contact us for any requests you might have. Warm Regards, Guest Experience Director
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我们把房间升级到了皇家服务。能在Palazzo用餐的感觉太棒了。我们有一位男仆,很有意思。但是我可以忽略这个部分。Palazzo这家饭店真的很好,我在别的地方从来没吃过这么好吃的食物~
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与这家酒店合作收集的点评
回复来自Paradisus Palma Real Golf & Spa Resort的Guest Experience Director JuanP5826
2019年3月3日已回复
Dear Cathy, What a great pleasure it is to hear of the amazing vacation time you had during your recent trip! Please, receive my most sincere gratitude for your appreciation of our facilities, services and Palazzo restaurant. Your words honor us! We look forward to welcome you back, hopefully, in the near future. Warm Regards, Guest Experience Director
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此行很棒,同8对夫妇一块儿来。设施不错,菜品很棒。沙滩上有非常漂亮的白沙。玩了高尔夫,球场对菜鸟很友好,我只失了3球。员工很友好,一直让我们愉悦、欢笑!我们非常喜欢路易斯和尼克松。这俩很出色!
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回复来自Paradisus Palma Real Golf & Spa Resort的Guest Experience Director MonicaS6656
2019年2月11日已回复
Dear Bruce, Thanks a lot for your kind feedback and sincere appreciation of our resort. It is an honor to know you and the 7 couples that accompanied you had the opportunity to enjoy a beautiful trip. Thanks for your kind acknowledgement of our facilities, services, beach, gastronomy and the warm assistance you received from our team. By the way, we will gladly pass on your compliments to Louis and Nixon. Thanks for visiting us. We look forward to welcome you back in the near future. Warm Regards, Guest Experience Director
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房间很脏,很多设备都无法使用。我朋友婚礼前一天晚上酒店停电了,大家被迫在黑暗中等了几个小时,也没有水喝。经理态度冷淡,毫无歉意
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与 Meliá Hotels International 合作收集的点评
回复来自Paradisus Palma Real Golf & Spa Resort的Guest Experience Director MonicaS6656
2019年1月17日已回复
Dear Guest, We would like to thank you for the time you invested to share your comments with us. However, we are sorry if our rooms were not up to the standards you expected. Rest assured, we will share your comments with the departments involved, in order to implement any necessary improvements. We are sorry for the power outage during your stay. This was an unexpected situation, which we did our best to resolve in a timely manner. I apologize sincerely for the inconveniences it caused you. Please, be certain, our goal is to offer you an unforgettable experience and, in this sense, our management takes in consideration all your remarks and apply the corrective measures. We really hope you come visit us again, so we can offer you the outstanding vacation time you deserve. Warm Regards, Guest Experience Director
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价位
US$270 - US$658 (基于标准间的平均价格)
其他名称
paradisus palma real hotel punta canaparadisus palma real punta canaparadisus punta canaparadisus palma real resortpunta cana paradisusparadisus hotel punta cana
位置
加勒比海多米尼加共和国La Altagracia Province蓬塔卡纳
客房数量
420
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