The place is gorgeous top to bottom. However, they were very rude to me & my ppl. The head of security and his strong arms were overkill & even threaten that if we didn't like it we could leave. Mind you we filled over 5 rooms for a wedding event on their beach. I will not be going back to that specific RIO hotel. But other locations are great
The hotel itself looks nice, but service is not personal and is rude. It makes you feel like you owe them something and will make you wait till they are ready to serve you in their leisure time. Pools were nice and clean and have bars in it. I did like my room - we had a suite, hovewer you should expect cockroaches and other incects in your room. When I complained I was told that cockroaches are common creaturers. The food is awful. The only bright thing is they have alcohol in the room.
