我们不支持您使用的这种浏览器。TripAdvisor网站可能不能正常显示。我们支持以下浏览器:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Princess Mundo Imperial (阿卡普尔科)

旅客 (1293)
360
全景 (9)
客房和套房 (300)

关于

地点
卫生与卫生
服务
优惠度
酒店设施
有健身房的健身中心
游泳池
客房服务
餐厅
Spa
酒吧/大堂
会议室
会议设施
儿童活动 (适合儿童/家庭)
允许携带宠物 (可带狗/宠物)
公用Wifi
室外游泳池
宴会厅
托婴服务
提供早餐
无烟酒店
机场接送
残障通道
洗衣服务
温水游泳池
精通多国语言服务人员
网球场
门房服务
高尔夫球场
显示更多
客房特色
空调
套房
家庭房
无烟房
无障碍客房
酒店信息
酒店风格
园景
经典
酒店星级
酒店链接
访问酒店网站
2,514 条点评
1,606 张照片
71问答
0 个房间贴士
旅行者评分
  • 995
  • 722
  • 413
  • 198
  • 187
时节
旅行者类型
语言
  • 更多语言
  • 筛选
  • 中文(简体)
从去年十二月到新年待了一周。酒店很古老。创立于1971年。然而,它仍然是最好的。房间、设施、泳池、沙滩上的一切都很棒!反面观点:-代客泊车是额外收费的 -无线网是额外收费的,而且不是很流畅
阅读更多
回复来自Princess Mundo Imperial的Managing DirectorGerenciaGeneralAca
2015年2月6日已回复
Dear PBK007, Thank you for taking the time to share with us your feedback on your recent stay at The Fairmont Acapulco Princess. I’m thrilled to know you love our rooms, amenities, pools and beach! We truly regret the fact that your expectations were not met. Rest assured that your feedback is being taken with extreme seriousness and timeliness and that it will be taken into consideration in our decision making process.... It was a pleasure hosting you and I hope you keep us in mind the next time you travel to Acapulco. Sincerely, Thomas Becker Managing Director
阅读更多
酒店很旧,有一段时间没翻新了。公共区域不能容纳很多的客人。我们需要等待20分钟拿毛巾,因为用光了。你不能在这停车,要是停车的话需要走一段路。游泳池很冷,你不能在下午享受它。也没有灯……非常危险,他们关门是8点,但太阳下山在6点,6点半到8点你实际上就是在盲游。不要住在这里。付的价格远高于你所得到的。
阅读更多
回复来自Princess Mundo Imperial的Managing DirectorGerenciaGeneralAca
2015年2月9日已回复
Dear Omar D, We are so sorry to learn about those problems; you can be sure that your feedback is taken seriously and that it will of course help us prevent future defects in our services. We appreciate the time you spent sharing your comments and we hope you can give us another chance and come back any time soon. Sincerely, Thomas Becker Managing Director
阅读更多
他们需要更改所有的房间,装饰和设施对于一个5星级酒店来说实在太老。我们预订了套房,但是他们把我们带到一座古老的建筑。他们告诉我们那是最好的房间,但这不是真的。我们进行投诉,于是他们让我们搬到一个新的大厦,那里还算可以。我只能相信那家酒店 20 年前是美丽的,但现在就不是了。我觉得这个酒店没资格被称为费尔蒙酒店。
阅读更多
与 Fairmont Hotels & Resorts 合作收集的点评
回复来自Princess Mundo Imperial的Managing DirectorGerenciaGeneralAca
2015年2月9日已回复
Dear Munich1969, Please receive our sincerest apologies for the inconveniences you mention to have had to deal during your stay at our Hotel. We truly regret the fact that your expectations were not met. Rest assured that your feedback is being taken with extreme seriousness and timeliness and that it will be taken into consideration in our decision making process.... I hope you keep us in mind the next time you travel to Acapulco Sincerely, Thomas Becker Managing Director
阅读更多
超棒的位置,游泳池很安全,适合父母带着孩子一起下水嬉戏。酒店员工友好且乐于助人。房间会及时更新,特别是浴室和平板电视。房间的厕所也是超级棒棒的!
阅读更多
回复来自Princess Mundo Imperial的Managing DirectorGerenciaGeneralAca
2015年2月9日已回复
Thank you Betti O for this incredible review, it is always a pleasure to hear from our guest, This positive comments makes us very happy. We appreciate the time you spent sharing your comments, you can be sure this information will be share with out team. I hope you keep us in mind the next time you travel to Acapulco. Sincerely Thomas Becker Managing Director
阅读更多
这里曾经是一家很棒的酒店,但是需要迫切的全面升级。电视很老了,房间看上去陈旧,家具也很落伍。看起来他们有十来年没有投资升级过。唯一符合五星级的是他们的价格。酒店的优势:水疗是顶级的,服务非常出色,新年晚会令人难忘。
阅读更多
回复来自Princess Mundo Imperial的Managing DirectorGerenciaGeneralAca
2015年2月9日已回复
Dear Jose C, I would like to thank you for having taken the time to share your feedback about your latest experience at The Fairmont Acapulco Princess. Our guest’s comments are the most powerful tool we have to identify our areas of opportunity and therefore they are always very much appreciated and taken extremely seriously and that it will be taken into consideration in our decision making process. We hope you can give us another chance and come back any time soon. Sincerely Thomas Becker Managing Director
阅读更多
上一页
相册类别
所有照片旅客客房和套房泳池和海滩餐饮家庭和游乐区商务中心和活动室
上一页下一页
12345660
Tienen servicio de guardería para un niño de 2.7 años?
Si tiene una guardería de excelencia!
0 个推荐
显示所有回答
Hola Hay un plan con desayunos incluidos, en mi experiencia resulta más barato reservar con una agencia que directamente en el hotel Buen viaje
1 个推荐
显示所有回答
Hi the Baby Turtle release is a site to behold, the staff at the Acapulco Princess did this about 3 weeks ago and a major release was done just a week ago during the Arnapulco Conference. Ask the Hotel Princess staff if you are staying there as to speak to Suzanna the Concierge she probably knows and the Princess beach is an amazing place to watch it
1 个推荐
显示所有回答
Bonjour! Est-ce possible de changer des dollars canadiens en pesos mexicains à l'hôtel
Americanos sí canadienses no estoy segura. De cualquier forma no te lo recomendaría porque los hoteles siempre castigan mucho los tipos de cambio. Te conviene más cambiarlo en aeropuerto o casa de cambio.
0 个推荐
Is it safe!!
Yes very safe. You would have to go looking for troble to find it. I can put you directly in contact with our driver who looked after us while we were there as well as hotel managers. Everywhere you go there is safe. 2 walmarts. Better than Canada ans USA walmarts.
0 个推荐
上一页下一页
12345615
价位
US$121 - US$305 (基于标准间的平均价格)
其他名称
the fairmont acapulco princess hotel acapulcofairmont acapulco princessacapulco princess hotelacapulco fairmont
位置
墨西哥太平洋海岸格雷罗阿卡普尔科
客房数量
1011
这是您的 TripAdvisor 详情页吗?

拥有或管理这家酒店? 免费获取您的详情页以便回复点评、更新资料或者进行其他操作。

获取详情页