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日航国际酒店 (墨西哥城)
Hyatt Regency Mexico City

2,581 条点评
在333家墨西哥城酒店排名第26
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有健身房的健身中心
免费高速WiFi
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会议室
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精通多国语言服务人员
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2,581 条点评
1,024 张照片
35问答
0 个房间贴士
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这里有非常亲切和乐于助人的员工。我们住在行政俱乐部楼层,使用的休息室远远超出我们的预期。早餐非常棒,种类繁多,晚间小吃和饮料是弥合美国和墨西哥晚餐时间差距的好方法,后者会稍晚一点。 房间比较舒适,但装修得很好,有效的布局和壮观的景色(我们在36层)。这里有优越的地理位置,可以步行去购物,博物馆和餐馆。
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这的地理位置以及工作人员都很棒!!酒店有一个很棒的餐馆,餐馆里有完整的早餐菜单。这的健身房很棒,我使用了这里的SPA服务,我喜欢我在这做的按摩,这的工作人员总是会让你觉得你很特别。
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与 Hyatt Hotels 合作收集的点评
回复来自日航国际酒店的Director GeneralMEXHR-M
回复时间:1周前
Dear guest, Thank you very much for taking the time to write this review. We are pleased to know that everything was to your liking and that the attention given by our staff was cordial and attentive. Our staff strives every day to always provide the best service to remain one of the best hotels in Mexico City. Our restaurant, Rulfo, works every day with care and dedication always looking to surprise the palate of our guests. Hopefully on your next visit you will have time to meet Yoshimi and Teppan Grill, both restaurants specialized on Japanese food. We are pleased to know that you had the opportunity to enjoy our Fitness Center, in which we have paid special attention so that our clients can exercise and rest properly. We will pass your kind comments to the spa staff to inspire them to continue working carefully every day. We hope to see you again soon, Sincerely, Thierry Guillot General Manager Hyatt Regency Mexico City
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我为了出差而住在这家酒店,因此没有机会去体验所有配备的设施,但我所使用的那些,真的让我觉得棒极了。酒店房间非常棒,让我得以在城市上方亲睹如此美丽的风景,并且酒店的位置也让我能十分便利地买到我所需之物。酒店的工作人员也非常让我高兴满意。
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与 Hyatt Hotels 合作收集的点评
回复来自日航国际酒店的Director GeneralMEXHR-M
回复时间:4周前
Dear guest, Thank you for taking the time to make your review, this helps us improve and thus ensure that our guests are always as comfortable as possible. Our staff strives day by day to provide an excellent service, paying special attention to every detail of the rooms as well as seeking to satisfy every need of our clients. We are proud to be in Polanco, one of the most exclusive areas of Mexico City, which allows us to offer a wonderful cultural offer as well as an unbeatable sights of the city. I hope you visit us again soon, Thierry Guillot General Manager Hyatt Regency Mexico City
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为什么他们没有提醒我们,他们要在浴室用手提钻而且声音那么大,如果他们施工的声音要那么吵,他们为什么不用免费的早餐或者任何东西来安抚我们?我们想走,但是实际上酒店本身和地理位置棒极了。员工的工作完全是失败的,因为在我们入住的第一天就受到建筑工地非常吵闹得噪音影响。我们不得不在5天4夜旅行的第一天换房间住
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与 Hyatt Hotels 合作收集的点评
回复来自日航国际酒店的Director GeneralMEXHR-MKT
2019年3月11日已回复
Dear Guest, First of all, thank you for sharing your experience with the TripAdvisor community. I regret to know that interactions with our staff lacked care and interest in the situation you went through during your stay. For your information, every employee has the power to reverse a situation with a guest not only by fixing the problem but also by compensating him/her for the disturbance. We clearly failed to act on your comment and I apologize for our shortcoming. It is a training opportunity for us, but not only that. It is also an opportunity to strengthen the confidence that the team members have on their own decision making. Thank you for giving us the chance to correct this for our future guests. With my best regards, Thierry Guillot General Manager Hyatt Regency Mexico City
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哦,我们喜欢这家酒店吗?服务是亲切、诚实和友好的。虽然我会说一点西班牙语,但是能与讲英语的酒店员工轻松沟通还是不错的。我们住在36楼,可以看到城市的美景。我们的房间可以免费进入一个较小的(比大厅的餐厅小且安静)餐厅,一天早上我们在那里吃饭。非常好的自助餐,随时可以品尝到可爱的糖果罐,晚上可以喝一杯(不确定是否全天开放)。大厅的餐厅是我所体验过的最好的早餐自助餐和菜单之一。位置不错,我们的房间很安静。这家酒店规模大、繁华、国际化,似乎有相当数量的出差旅客。
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回复来自日航国际酒店的Director GeneralMEXHR-M
2019年2月26日已回复
Dear guest, We are pleased to know that your stay was to your liking. We are pleased to know that communication has not been a problem at Hyatt Regency Mexico City and that you enjoy the beautiful view that our privileged location offers the city. We care for the rooms to be impeccable, but also try to the small details of our guests, so you can feel comfortable and welcome. Our breakfasts are famous for their quality and variety. We hope that on your next visit you will have the opportunity to enjoy the gastronomy of our restaurants, it will be a delight for your palate! We hope to see you again soon, Thierry Guillot General Manager Hyatt Regency Mexico City
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TripAdvisor 独家授权的专业照片日航国际酒店
The Club Room at the Hyatt Regency Mexico City
TripAdvisor 独家授权的专业照片日航国际酒店
The Executive Suite at the Hyatt Regency Mexico City
TripAdvisor 独家授权的专业照片日航国际酒店
The Club Room at the Hyatt Regency Mexico City
官方提供的照片日航国际酒店
Regency Suite
官方提供的照片日航国际酒店
Twin Guest Room
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No, Mexico City is not safe. Don't wear jewelry, don't grab any cabs off of the streets, don't show dollars. Hire your cab with htel's concierge. Walk at night at your own risk. Food from the hotel's restaurants is o-k in avg, breakfast is ok. the Jap food is pretty good. Tacos al pastor, best I've had.
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DF is a big area , this is a great safe part of the city , use taxis , go and eat at LA CASA PORTUGUESA 2 blocks away , Very good food there and at many places within walking distance .
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Quisiera saber el precio en dólares por noche... gracias!
I am sorry, but the bill was settled by my company
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Tienen cunas disponibles?
Si, si cuentan con el servicio, pero estan sujetas a disponibilidad.
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价位
US$178 - US$408 (基于标准间的平均价格)
其他名称
hotel nikko mexico city
原名为
Hotel Nikko Mexico
位置
墨西哥中部墨西哥和墨西哥湾沿岸墨西哥城米格尔·伊达尔戈 (Miguel Hidalgo)坡兰科
客房数量
755
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