回复来自墨西哥格兰城市酒店的Director de Relaciones PúblicasGerente G
2019年8月29日已回复
Dear Nancy, Thank you for taking the time to share your comets!! We are delighted that we were able to exceed your expectations with an incredible experience at the restaurant as well as an attentive service that you recognized from the all the staff. We hope to see you again on next trip to México City. Best wishes,
回复来自墨西哥格兰城市酒店的Director de Relaciones PúblicasGerente G
2019年7月20日已回复
Dear Schleam, Thanks for sending your comment. We are more than happy to know that your experience at the Gran Hotel Ciudad de México was unique and you could appreciate the welcome amenities as well as the attentive and polite service from all the staff. Your congratulations will be send to Salvador. We will be glad to welcome you back in the near future. Warm regards,
回复来自墨西哥格兰城市酒店的Director de Relaciones PúblicasGerente G
2019年7月12日已回复
Dear Kerry, Thank you for your opinion. We are so glad that you had an amazing experience at the Terraza restaurant. At the same time, we regret not having been able to overcome your expectations about the breakfast and the service, be sure that we would take the necessary measurements in order to continue improving the food and the service. We respectfully invite you to give us another opportunity in the near future. Best regards,
回复来自墨西哥格兰城市酒店的Director de Relaciones PúblicasGerente G
2019年6月24日已回复
Dear Kayla, Thank you for choosing Gran Hotel Ciudad de Mexico and for having a wonderful experience full of memorable moments. It was a pleasure that you appreciate the welcome amenities, the location, the water as well as apples on each floor and the attentive service from the staff. Your congratulation will be send to Salvador. It would be so good to have you again as a guest when you return to this amazing city. Best wishes,
我们全家在这个酒店住了4晚,这里的大堂很漂亮,还有华丽的蒂芙尼玻璃天花板。向工作人员致敬,特别是Cynthia, Manuel 和Javier。他们给予初次到访墨西哥的我们以热忱的欢迎。我们喜欢我们的206房间,可以看到部分景色。甚至在房间里我们还能看到 Zocalo的升降旗仪式。我们在Terraza 享用了周年纪念晚宴,有天下午又回来喝了几杯。感谢格兰城市酒店,让我们在美丽的墨西哥城度过了特别的时光。
回复来自墨西哥格兰城市酒店的Director de Relaciones PúblicasGerente G
2019年5月15日已回复
Dear Maria, Thank you for taking the time to write your sincere opinion about your recent stay. We feel really happy that we exceed your expectations while celebrating your anniversary, having enjoyed the view from your room, the dinner at the Terraza restaurant and the attentive service from the staff; Cynthia, Manuel and Javier will receive your congratulations. It would be a pleasure to welcome you back to Gran Hotel Ciudad de México. Kind regards,