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Smart Cancun by Oasis (坎昆)

1,208 条点评
在201家坎昆酒店排名第57
旅客 (681)
360
全景 (10)
客房和套房 (224)

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在 坎昆 的 201 家酒店中排名第 57
地点
卫生与卫生
服务
优惠度
酒店设施
餐厅
客房服务
有健身房的健身中心
免费停车
酒吧/大堂
免费高速WiFi
会议室
会议设施
公用Wifi
室外游泳池
宴会厅
干洗服务
提供上网服务的商务中心
洗衣服务
精通多国语言服务人员
门房服务
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酒店信息
酒店星级
酒店风格
商务
Modern
1,206 条点评
287问答
0 个房间贴士

点评

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我和我的家人要去Mahahual,我们的航班到达后,需要在坎昆找个地方住,以便我们可以在第二天早上乘公共汽车南下。这个酒店正合适。经济实惠(我得到的价格在100元加币以下),方便(30分钟的巴士或出租车到机场,10分钟的出租车到公交车站),舒适(床和枕头很好,空调声音有点大,但很管用)。这是我们去和来的一个很好的过渡点。我们真的很喜欢这个综合大楼里的主餐厅。食物很好,我们的服务生Omar也很棒;我们吃的很开心,和他聊天也很开心。有一个可爱的游泳池(但我们从来没有游泳)。强烈推荐该酒店作为其他目的地的过渡点。
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回复来自Smart Cancun by Oasis的Director GeneralOasisHotelResorts
2019年4月15日已回复
Dear Nancy, Thank you for your kind words. It gives us great pleasure to know that you had such a great time during your stay with us, it was an honor having you as a guest. We will of course congratulate our staff for their outstanding service. We are happy to hear you enjoyed the location, facilities and your room. We hope to see you on your next vation to Cancun! Please feel free to contact us if you need assistance with anything to make your next stay a unique experience. Kind regards, Jorge de la Luz.
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地理位置优越,它有很棒的设施,如游泳池和水疗中心,优秀而友善的员工,对你需要的任何事情都会提供帮助。很棒的早餐和按摩。超级优越的位置,靠近餐馆和拉斯维加斯美国商场。我们在这里有很棒的经历
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回复来自Smart Cancun by Oasis的Director GeneralOasisHotelResorts
2019年2月28日已回复
Dear Naamale, First and foremost, thank you for placing your trust in our Hotel and allowing us the opportunity to host your holidays. It is gratifying to receive such great comments regarding our staff; be assured that we will congratulate them for their good work. Motreover, it gives us great pleasure to hear that you enjoyed our facilities as well as the meals offered. We appreciate your feedback and we hope to have the honor of welcoming you once again in the future. Kind regards, Héctor Perales.
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我跟我的女儿在2019年的2月6号的时候来这家酒店住了。酒店的员工非常细心的照顾我们,给我们办理入住手续的时候也非常快就给我们办好了。这家酒店的房间大小合适,里面打扫的很干净。酒店的泳池也很不错,酒店周围环境非常的安静。酒店唯一的缺点就是打扫的阿姨忘记在浴室里面放浴巾。这家酒店的员工都非常的友好,也很乐于助人。前台的员工Nazario非常的乐于助人,很有礼貌。他帮助我处理文件,而且多花一个小时在这边陪我完成,确保我需要的一切他都能给我提供。正是因为有了这位员工才让我在这家酒店的体验变得更好。
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回复来自Smart Cancun by Oasis的Director GeneralOasisHotelResorts
2019年2月11日已回复
Dear Shirley, Thank you for choosing our hotel during your visit to Cancun, ee appreciate the time you have taken to share your experiences with us. We are extremely glad you received a great service, be assured that we will congratulate our staff for making your stay such a pleasant one. We hope to welcome you again on your next visit to Cancun. Kind regards, Héctor Perales.
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这是一家非常不错的酒店,是很干净的,服务也是超棒的,还有着友好的员工。负责打扫房间的那个员工是很有礼貌的,做事也是很细心的。遗憾的是,通往最后一层房间的通道是要走过楼梯的。这里的自助餐是还可以的,如果能多加点花样就更好了。这家酒店还处于一个很好的位置上的。
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回复来自Smart Cancun by Oasis的Director GeneralOasisHotelResorts
2019年1月17日已回复
Dear Guest, Thank you for your kind words. It gives us great pleasure to know that you had such a great time during your stay with us, it was an honor having you as a guest. We are happy to hear you enjoyed our personalized service. We will of course congratulate our staff for their excellent work. Furthermore we greatly appreciate all the suggestions you mentioned, they certainly help us improve in order to satisfy the expectations of our future guests the best way possible It has been a pleasure to serve you and we hope to see you again soon. Kind regards, Héctor Perales.
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我们在旅行的最后入住了这家酒店,在旅行的最后一天醒来发现房间进水了。酒店的员工缺乏应对此种情况的训练。我们在前台告知了他们多次,他们还花了好一会才出现。最糟糕的是,前台还问我们“既然我们已经准备离店了,房间进水有那么糟糕吗”这样的问题。我是一个在糟糕处境下喜欢讲笑话排解的人,但是这时候绝对不是讽刺的正确时机。这家酒店给我们图鲁姆之行留下了不好的回忆。我非常后悔预定了这家酒店,希望我的评价能够使后来的人少犯错误!
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回复来自Smart Cancun by Oasis的Director GeneralOasisHotelResorts
2018年12月13日已回复
Dear Guest, We are truly sorry you had an unpleasant experience during your vacations. We appreciate you taking the time to share your comments; this helps us to provide better services in the future. Furthermore, we would like to let you know we are very devoted to our guests, and the staff is committed to understand, help and satisfy all of your needs. Thank you for letting us know the inconveniences you had so we can enforce and improve the service, as your comfort and satisfaction is really important to us. We reiterate once again our sincere apologies for any setbacks you experienced and hopefully you can give us another opportunity to welcome you again so we can enhance your perception of our hotel. Best regards, Héctor Perales.
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上一页
价位
US$60 - US$97 (基于标准间的平均价格)
其他名称
oasis america hotel cancunoasis america cancun
原名为
Oasis America
位置
墨西哥尤卡坦半岛金塔纳罗奥州坎昆
客房数量
177
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