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肯哈海滩景区套房别墅 (坎昆)
Beachscape Kin Ha Villas & Suites

2,295 条点评
在201家坎昆酒店排名第71
旅客 (2243)
360
全景 (8)
泳池和海滩 (630)
卓越奖

关于

在 坎昆 的 201 家酒店中排名第 71
地点
卫生与卫生
服务
优惠度
卓越奖
酒店设施
游泳池
免费停车
餐厅
有健身房的健身中心
免费高速WiFi
酒吧/大堂
客房服务
公用Wifi
室外游泳池
干洗服务
残障通道
洗衣服务
精通多国语言服务人员
门房服务
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客房特色
客房内冰箱
微波炉
空调
套房
家庭房
小厨房
无烟房
无障碍客房
酒店信息
酒店星级
酒店风格
中档
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联络
Blvd. Kukulcan Km.8.5, 坎昆 墨西哥
以当地语言显示的名称/地址
如何前往
坎昆国际机场16公里
考祖梅机场71公里
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2,294 条点评
210问答
0 个房间贴士

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不要来这里,这里价格太高了,你会得到一个正对着大街的房间,员工也很不友好,而且一点都不乐于助人。早餐很难吃。沙滩还可以,最好去别处住宿。
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回复来自肯哈海滩景区套房别墅的Gerentebeachscapekinha
回复时间:3周前
Dear SimonMue2367 We would like to thank you for sharing a sincere review of Beachscape Kin Ha Villas & Suites. Please accept our honest apologies for not being able to meet your vacation expectations in any way. Your point of view as our guest is essential for us in order to maintain a constant improvement in every aspect of our hotel. In our following general weekly meeting we will evaluate your observations about staff's attention, and cost and benefit relation as well. We would really be honored to have a second opportunity to make things right by giving you our best service and a memorable vacation. Best regards,
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沙滩和服务都很不错。尤其是Vincente,Jesus,Rosa和William的服务。酒店提升了很多。而且,酒店终于有制冰机了!!!公共区有一两面彩色的墙。大楼里面的蓝色区域看起来很不错。我们很多次旅行都来这里入住,这是我们第16年来这里了,前台的客户服务很多时候都不太好,我们问问题的时候感觉工作人员居高临下的。Jose和Geraldine都很热情,乐于提供帮助。她们俩的客户服务很不错。但是依旧有一位叫做Karen的女士,她只会直勾勾的看着你,然后告诉你她不知道。并不会说“我帮你查查”,或者“我找别人帮帮你”。不要找她!你可以找Jose或者Geraldine或者其他员工为你服务。
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回复来自肯哈海滩景区套房别墅的Gerentebeachscapekinha
2019年5月9日已回复
Dear guest 1553mare We greatly appreciate your friendly and sincere review of your recent vacation at Beachscape Kin Ha Villas & Suites. It is very special for us to know that you have stayed in our hotel for 16 years. Nothing is more important than having our dear guests coming back over the years. Thank you for giving a special mention to Vicente, Jesus, Rosa, and William from the Restaurant and Jose and Geraldine at Front desk. They will feel inspired to keep up their good work after reading their names on your nice comment. On the other hand, your opinion will also help us make some adjustments in our Guest attention and focus on providing a better Customer Service training to all of our staff. We look forward to your next visit. Best regards,
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这家酒店的设施很棒。我们在这里吃了一顿早餐,费用被包含在房费之中,而且一直开到中午12点,然后海滨餐厅在中午12点开始营业,而且还提供晚餐。午餐和晚餐的菜单都很棒。工作人员非常乐于助人和友好。现场有一家小商店和一家洗衣店。在这里有你所需要的一切,美丽的游泳池和海滩。而且这里的鸡尾酒很便宜!我们住在这里真是太快乐了。
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回复来自肯哈海滩景区套房别墅的Gerentebeachscapekinha
2019年4月26日已回复
Dear Kristy We greatly appreciate your nice and sincere opinion about your recent experience at Beachscape Kin Ha Villas & Suites. We are pleased to know that you especially enjoyed the restaurant's menu, the location of our property and our staff's attention as well. Nothing is more important for us than having our dear guests coming back over the years. We would love to welcome you again soon. Sincerely,
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首先我想说茜茜“性感”和鲁比“维姬”在海滩酒吧棒极了,我们喜欢他们的陪伴。工作人员非常棒,也非常乐于助人。我们在“homeaway”期间住在一个两室的套间里,非常舒适。在登记处旁边有一家小商店,里面有很多你忘记打包的小东西。文森特是餐厅经理,非常友好,非常细心。看着他把外面吃东西的野鸟赶走,我们都笑了。我们一定会在明年回来!一定要在自助早餐时留下小费,因为这些人工作努力,理应得到小费。
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回复来自肯哈海滩景区套房别墅的Gerentebeachscapekinha
2019年4月6日已回复
Dear guest Cartero988 It has been a pleasure to read your sincere and friendly review of your recent experience with us at Beachscape Kin Ha Villas & Suites. We are pleased to know that you especially liked your Suite, the Restaurant and our Staff's attention as well. We would like to thank you for giving a special mention to Vicente, Cecilia and Rubí at the restaurant. They will feel inspired to keep up their good work after reading your nice comment. Nothing is more special for us than realizing you will visit us again next year. Sincerely,
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优点: 1、与坎昆主要的大型度假村相比,这里有一些最多2-3层的别墅 2、美丽的海滩,似乎有点被东海岸的巨浪覆盖了 3、日光浴床没问题 4、干净,很宽敞的房间 5、美味,但是选择有限的早餐 6、相当不错的价格实惠的酒店餐厅 7、附近有商店、自动取款机,和几个像样的餐馆 缺点: 1、早餐的选择有限,如果你打算待很长时间的话 2、在酒店没啥可做的,也就是说,有限的娱乐选择(或者说其实没有),除非算上大堂里的破台球桌
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回复来自肯哈海滩景区套房别墅的Gerentebeachscapekinha
2019年3月12日已回复
Dear guest Kuba S We greatly appreciate your detailed review of Beachscape Kin Ha Villas & Suites. We are pleased to know that you especially enjoyed your room, the restaurant and our calm beach. It is also important to let you know that we are taking into account your observations about breakfast menu and activities in the hotel. This will help us maintain a constant improvement in every area of our property. We would be honored to welcome you again in the near future. Sincerely,
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价位
US$80 - US$199 (基于标准间的平均价格)
其他名称
beachscape kin ha villas hotel cancunbeachscape kin ha villas and suitesambience villasambience villa cancunambiance cancun
位置
墨西哥尤卡坦半岛金塔纳罗奥州坎昆
客房数量
139
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