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Occidental Cozumel (考祖梅)

6,205 条点评
在52家考祖梅酒店排名第22
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旅客 (4412)
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地点
卫生与卫生
服务
优惠度
酒店设施
游泳池
餐厅
有健身房的健身中心
免费停车
酒吧/大堂
含早餐
Spa
付费Wifi
付费网络
会议室
会议设施
儿童活动 (适合儿童/家庭)
室外游泳池
宴会厅
成人游泳池
托婴服务
提供早餐
残障通道
洗衣服务
精通多国语言服务人员
网球场
门房服务
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家庭度假村
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酒店优惠信息
6,204 条点评
4,761 张照片
469问答
0 个房间贴士
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我想特别关注皇家俱乐部餐厅的工作人员。Tomas,Rejilio,以及Sugei Ortiz,他们每天对我服务都非常周到。大厅的玛格丽塔也总是很乐于助人。像往常一样,这又是一次美好的停留,我期待着明年再回来。
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回复来自Occidental Cozumel的Guest Experience ManagerGabriela G
2017年10月30日已回复
Dear TonyPicone, We first would like to thank you for making our Occidental Cozumel your preferred choice for your holidays in Cozumel , it is always a pleasure to welcome back our most loyal guests year after year. I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your well being whilst in our hotel. Again we thank you for this very kind review of our hotel and we look forward to serving you again soon. Sincerely, Gabriela Gaeta
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我们最近有一个女孩的旅行,呆在这个度假胜地。员工都很优秀!我对这个度假胜地唯一的抱怨是食物似乎有点乏味和重复。混合起来吃自助餐不错。但是没有人会挨饿。但工作人员,房间位置的海滩都是很棒的的!在那里浮潜是令人惊讶的。迪斯科舞厅在跳夜生活。我们玩得很开心!我们一定会回来的。
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回复来自Occidental Cozumel的Guest Experiences ManagerGabriela G
2017年10月23日已回复
Dear Laresa B, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics Moreover, we lament reading that our buffet offer did not live up to your expectations as our professional Chefs strive to surprise our guests with a high standard gastronomy. Once again we thank you for sharing this valuable feedback with us, please rest assured that the information you have provided will be used accordingly to enhance our future guests' experiences among us and we hope you will visit us again in the future. Sincerely, Gabriela Gaeta
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水上设施如此漂亮。这个度假村的秋天,它关闭的早期只有酒吧/俱乐部在它…如果你有冒险精神的话,到出租车或帐篷里去买一辆车,这能为你省下40美元!!!城里有很多事要做。
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回复来自Occidental Cozumel的Guest Experience ManagerGabriela G
2017年10月5日已回复
Dear 207luisalbertom We thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Sicerely Gabriela Gaeta Guest Experience Manager
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房间很宽敞,很干净。工作人员乐于助人,知识渊博。海滩是惊人的,游泳池是干净的,包括成人游泳池。那里有很棒的娱乐设施,但是在我们在需要的时候休息一下的时候也足够安静,我们真的很喜欢餐厅,尤其是洛杉矶墨西哥餐厅。
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与 Barcelo Hotels & Resorts 合作收集的点评
回复来自Occidental Cozumel的Guest Experience ManagerGabriela G
2017年10月25日已回复
Dear courtneyl310, We greatly appreciate the time you spent to share your recent holiday experience at our Occidental Cozumel hotel and we thank you for your kind recommendation to Tripadvisor’s readers . We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.  It fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Gabriela Gaeta
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这个地方真的很棒.人们非常有礼貌和热心的,完美的房间,美丽的泳池.我想住在这里,但是我必须回去工作,家里,现实.我们会再到这里来的,因为这是我最喜欢的地方之一.这的景观青葱,非常美丽.这好像是一年里来参观的最好时间,因为天气很好,不是很热。迫不及待想回去!
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回复来自Occidental Cozumel的Guest experience ManagerGabriela G
2017年9月8日已回复
Dear AlwazFishin We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Occidental cozumel was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely Gabriela Gaeta
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所有照片旅客泳池和海滩客房和套房餐饮家庭和游乐区商务中心和活动室
官方提供的照片Occidental Cozumel
Amenities
官方提供的照片Occidental Cozumel
Royal Level Luxury bathroom
官方提供的照片Occidental Cozumel
Deluxe Concierge bathroom
TripAdvisor 独家授权的专业照片Occidental Cozumel
The Royal Level Luxury at Occidental Cozumel
TripAdvisor 独家授权的专业照片Occidental Cozumel
The Deluxe at Occidental Cozumel
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Does anyone know what car rental companies are at the hotel?
There is one, but its more expensive than going off site. If you want a jeep or scooter, go to Ernestos! Call them and they will drive out and pick you up, take you back to their place for paperwork, etc, and then give you a ride back when you return vehicle. $70 USD for Jeep Wrangler Guys name is Sergio, cell number is 987-141-0756
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who can use the cabana beds on the beach
There is no more cabana beds anymore, they were all gone when we were there April 6-13
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From what I remember, there was a treadmill, elliptical and rowing machine. Many machines and a set of free weights (5lbs to 50lbs range). Small area, machines were very close to one another. Opens at 6:30am daily.
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Who can use the cabana beds at the beach
No you do not, we tried and Allegro called security on us. We could have stayed 9-5 if we paid $15usd each
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价位
US$148 - US$304 (基于标准间的平均价格)
其他名称
occidental grand cozumel hotel cozumeloccidental grand hotel cozumeloccidental cozumelgrand cozumelgrand occidental cozumel
原名为
Occidental Grand Cozumel
位置
墨西哥尤卡坦半岛金塔纳罗奥州考祖梅
客房数量
247
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