My wife and I also have a problem with the hotel refund process. When we arrived at the hotel we were asked to give our passport or pay MXN 4000. Of course we paid the amount by card and they told us that a refund would be made within 10 days of our stay. We have now been trying to contact the hotel for 1 and a half months without success. Could you please tell us if your problem has been solved?
Hi Richard, a public beach would be around 10 minutes bij taxi. A cenote is 15 to 20 minutes by taxi. Hotels on the beach would charge for renting a beach chair USD 30-50 for a full day stay (minus consumptions you use). Selinas is nice, Villa Estrella, Panamera Hotel. If you walk in and have lunch in a normal chair, also available on the beach or around the pool, you dont have to pay for renting a day bed of course. Go. Copal Tulum Hotel is a lovely place. You'll love the mix of spending a day at the hotel pool, at a cenote or in a relaxed beach club. Don't forget to visit Mystika Museum, a must see!!