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Secrets Puerto Los Cabos Golf & Spa Resort (圣何塞卡波)

旅客 (4707)
360
全景 (12)
客房和套房 (776)
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卫生与卫生
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3,719 条点评
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0 个房间贴士
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优秀的度假村工作人员,非常友好,观景视角不错。肯定会回来这里。阿尔伯托和玛丽亚,他们是前台,非常友好。所有的工作人员都很友好,食物惊人得好..不错的位置,很适合一周里与爱人一起来住几天。
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我们在首选区域进行了周年纪念。优点:海景,当我们到达时,房间了有香槟以及玫瑰花瓣,在阳台上浪漫地吃早餐,在房间里的阳台上的按摩浴缸泡个澡,还有24小时送餐服务,食物很棒,环境优美(没有吵闹的春假学生),房间里有个人平板电脑,在房间里的现代化设施先进。缺点:海滩不适合游泳。在你入住前推销员试图销售你东西,这很讨厌。这儿感觉就像一个分时度假展示。
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回复来自Secrets Puerto Los Cabos Golf & Spa Resort的Social media coordinatorWebConcierge
2017年5月8日已回复
Dear Jules P Thank you so much for taking the time to share your review about your recent visit at Secret Puerto Los Cabos. We are elated to read your review and I would like to thank you for choosing us in such a special occasion as your anniversary while you enjoyed the amenities of our anniversary package in our preferred club. We appreciate the recognition you make at our rooms and our facilities, we always bring the best to our guests enjoy a magnificent time during their stay. On the other hand, I would like to mention that being invited to the UVC presentation means that the company already showed interest in you and doing it right at the moment you arrived and it is the only way to show you what they offer but if you decline the invitation you won’t be bothered or invited again during your stay. Also, please let me clarify that in our destination 80% of our beaches are not swimmable but we are in a great location where you can visit “La Playita” that is 10 minutes walking from our resort where you can take a swim. We appreciate all your comments and we hope to have again the opportunity to host you in a near future. Sincerely Sharon Niebla Social media coordinator.
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我们的房间很漂亮,度假区本身就是很漂亮,我们失望的是这里有人在推销。餐厅员工打翻送错食物。是亚洲最糟糕的地方-墨西哥也差不多。在Oceana有好的牛排龙虾,早餐很好。饮料好-一切都很好,但不是我喜欢的感觉,其他地方可能会更好,让我们物有所值。酒店提供到洛斯卡波斯的汽车,往返车票是130美元。
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回复来自Secrets Puerto Los Cabos Golf & Spa Resort的Social media coordinatorWebConcierge
2017年5月20日已回复
Dear Vicky F Thank you so much for sharing your review about your recent stay with us; it was a pleasure to host you. We appreciate the recognitions about our wonderful resort that is surrounded by beautiful vegetation and well-maintained pools. All our guests feel very calm walking around enjoying the views of the golf course, gardens, and our stunning ocean views. We are glad that you had a good experiences in our Oceana restaurant, however, we regret to read that our dining options did not meet your expectations, it is never pleasant to read that we had disappointed one of our guests, as a committed company we have high standards in each of our restaurants to provide the best service and the best quality in our products; be assure that your review will be addressed to our food and beverage manager to do the proper improvements in our opportunity areas. Also, allow me to mention that at our destination we have different options of shuttles as well as taxi, normally you acquired your transportation directly on the internet or with the agency and they provide those prices. By law any hotel in the destination is allowed to provide a shuttle service, which is why if you arrange your taxi services directly with concierge you can find that we have convened rates almost 1/3 less than normal rates, this service is arranged a day in advance with our concierge team and is up to 4 people in each taxi. Hopefully, we can have the pleasure to host you back in a near future and you can see by yourself our improvements. Sincerely Sharon Niebla Social media coordinator.
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我们没能去每一个餐厅,但去了这些,真的很喜欢,市场咖啡的服务最好,特别是在早饭时间,跟牙买加的工人不一样,这些服务窗口在早上很忙,我在Oceana and Portofino吃到了最好的饭菜,喜欢Rendezvous酒吧,但 Barracuda也很有趣,当选择了Jr. Suite,能看到花园到海洋....这个细小的差别也是物有所值的,只有一栋楼有面朝大海的套房-也是离得最远的,当然你如果负担得起去Preferred俱乐部,就能享受额外的设施!
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回复来自Secrets Puerto Los Cabos Golf & Spa Resort的Director de Relaciones PúblicasWebConcierge
2017年3月3日已回复
Dear WildthymeAZ: Thank you so much for all your feedback, we feel extremely happy and grateful to know you have enjoyed your stay with us; since the attitude of our committed and warm staff to our different restaurants which dishes are prepared with love and care from our very professional chefs. Your kind words make us smile and encourage us to continue our hard work. Thank you and we hope to have the pleasure of welcoming you back to our beautiful resort. Sincerely,
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很棒的海景房。我们有过最好的用餐经历!工作人员是超级友好和乐于助人的,很有幽默感。所有设施都是一流的!我们还会再来!谢谢海滨消遣者假期的海滩流浪汉Simone让我们有了一个难忘的假期!
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回复来自Secrets Puerto Los Cabos Golf & Spa Resort的Social Media Coordinator WebConcierge
2017年2月20日已回复
Dear BarryandCarol M, We are really happy to read that your recent experience with us was great, thank you for choosing us and please thank Beach Bum Becky also from our side for recommending you this place. We will never be tired of reading our guest's good comments, it is nice that you enjoyed your view when the resort was designed, we thought that every room in the property should have an amazing ocean view to start and to finish the day, we are glad to read you enjoyed. Thank you very much for the recognition you make to our staff, we are proud of everyone that is part of the family, they are always going to work in exchange of a genuine smile that lets them know they are doing the right thing. We are absolutely delighted to read that your dining experience was amazing, our resort is always trying to make the whole experience as a new experience every night with all the different options indoors and outdoors we offer every week. We hope to have the opportunity to host you on your next visit to this wonderful destination, it will be our pleasure to welcome you back. Sunny regards, Monica Moreno Social Media Coordinator Secrets Puerto Los Cabos Golf & Spa Resort
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Hola, Thank you so much for contacting us, it is our pleasure to assist you. As you mention, our Building 8 has Ocean Front view. We will share with you via private message the email of our reservation team who can assist you with further information about the upgrade. Sincerely, Social Media Coordinator.
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I believe that is possible. Once, at a Dreams resort (the kid-friendly version of Secrets), we requested an upgrade to a preferred club room, but none were available (we couldn't take the kids!). They did, however offer to allow us to do exactly as you are suggesting - use the beach, the pools, and the club. We said no at the time, thinking it wouldn't be worth it. But now we feel differently! It's worth a try. Also - don't give up even if you get a "no" in advance. You might be able to upgrade once you are there... you never know who might cancel at the last minute, etc... Good luck!!!
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Hola Thank you so much for contacting us via Facebook, It is our pleasure to assist you. Regarding your question, if you would like you can call us directly to our reservation department at +52 624 144 2600 ext 2631 The email I will send it to you via private message. Have a great day Sincerely, Social Media Coordinator.
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价位
US$312 - US$581 (基于标准间的平均价格)
位置
墨西哥下加利福尼亚州南下加利福尼亚州洛斯卡布斯圣何塞卡波
客房数量
500
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