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兹瓦洛斯卡沃斯凯悦酒店 (圣何塞卡波)
Hyatt Ziva Los Cabos

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特惠信息:套餐优惠
酒店优惠信息
6,649 条点评
5,266 张照片
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我的未婚夫和我预定了这家酒店当做纪念日旅行。我们希望能够有一次特别的旅行,希望房型能够升级成海景套房,感谢接待的Laura满足了我们的一切愿望!所有人都很好很乐于助人。做寿司的厨师很棒,法餐厅也很不错,但是我的晚餐第一选择是Hacienda餐厅(服务和食物都很棒)。我们在这里住的很开心。
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回复来自兹瓦洛斯卡沃斯凯悦酒店的Director GeneralFrancisco S
2017年12月11日已回复
Dear Julie H, Thank you for choosing Hyatt Ziva Los Cabos as host for your Anniversary Vacations, we highly appreciate your preference and the time you have taken to share with us a review about your experience. We are delighted to know the level of service you received from our staff members was consistently first class as well as the quality and food in our restaurants. Please trust we'll cheer and recognize Laura for the outstanding service from the heart she is providing every day. Allow me to thank you once again for your comments and on behalf of Hyatt Ziva Los Cabos colleagues, we genuinely hope to have the opportunity to host you both again soon. With Service From The Heart, Francisco J Silva General Manager.
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这个度假酒店被看管的很好,干净,房间很漂亮,床很舒适,有漂亮的床单,对于每个人包括孩子,都很好,工作人员很热情友好,热心助人。餐厅也有不错的选择,食物比其他我们去过的地方要好,很喜欢,我们没有预约!!服务方面,牛排店的马克很幽默,服务也特别棒!:)
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回复来自兹瓦洛斯卡沃斯凯悦酒店的Director GeneralFrancisco S
2017年12月5日已回复
Dear paintnart, Thank you for choosing Hyatt Ziva Los Cabos as host for your recent vacations, we highly appreciate your preference and the time you have taken to share with us a review. We are delighted to know you found fun activities for all the ages at our all-inclusive resort and that the level of service you received from every staff member was consistently first class and exceeded your expectations. Likewise we are proud to know the facilities and accommodations were the perfect host for you and your family. Allow me to thank you once again for your comments, and on behalf of Hyatt Ziva Los Cabos we genuinely hope to have the opportunity to welcome you again soon. With Service From The Heart, Francisco J Silva General Manager.
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干净的房间和餐馆,一切都很好。我们的空调坏了几天,修好之后,每20分钟左右就会发出可怕的噪音,吵了你整个晚上。游泳池和一些餐馆的服务质量参差不齐。一些调酒师无视你,如果你不注意他们,就会用错酒。也会发现有一些调酒师不干净的卫生条件。在泳池周围的大部分时间都不能得到服务,泳池周围的酒吧都在6点停止服务,这太荒谬了。
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回复来自兹瓦洛斯卡沃斯凯悦酒店的Director GeneralFrancisco S
2017年11月22日已回复
Dear kendracolbyd, Thank you for choosing Hyatt Ziva Los Cabos as host for your recent vacations and for taking the time to share with us your review. I want to give you my sincerest apologies due the poor service you received from our pool staff, please be sure we'll pass your highlights about the sanitary conditions, service hours and the misunderstanding with the drinks to the F&B Manager to be sure this mistakes won't happen again. We are sad to know your experience with us ended that way and would like to extend my apologies for all the issues this may have caused you. On behalf of Hyatt Ziva Los Cabos we genuinely hope this misunderstanding does not diminish your preference for Hyatt and would be an honor to have the opportunity to host you again soon to showcase improvements. With Service From The Heart, Francisco J Silva General Manager.
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服务水平有待提高,食物一般,餐厅不能预留座位,先到先得的服务不是很方便有小孩子的家庭。房间不错,游泳池不错。地点很好。但是总体性价比不高,以后再去会尝试其他的宾馆。
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与 Hyatt Hotels 合作收集的点评
回复来自兹瓦洛斯卡沃斯凯悦酒店的Director GeneralFranciscoJSilva
2017年6月13日已回复
Dear Tianyij2017, I apologize if we do not meet your expectations in certain areas, be assured that our priority is your satisfaction and comfort and we will surely start taking steps to reinforce the service and attention provided by all our staff members. Our goal is your complete satisfaction and to make you feel as relaxed and pampered as possible. Please know that I appreciate your feedback regarding the aspects that did not make your stay as pleasant as it could have been. It would be an honor to welcome you back to our Resort and I am sure that you will notice several improvements made since your last stay. Service from the Heart! Francisco Silva General Manager Hyatt Ziva Los Cabos
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天堂的感觉。这个度假村太美了,天气太棒了,工作人员都很友好,这可能是我旅行过的最好的地方了!我们在游泳池里玩得很开心,Ximena是一个精力充沛的年轻女士,她工作做得很好!
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回复来自兹瓦洛斯卡沃斯凯悦酒店的Director GeneralFranciscoJSilva
2017年6月13日已回复
Dear Momsnewmission, Thank you from the Heart for writing this incredible and motivating review about your stay at Hyatt Ziva Los Cabos, we are glad to see our guests writing about how pleasant their stay was and we are filled with pride to see that experience being shared. I hope we can have that opportunity soon, we will be waiting anxiously. Service from the Heart ! Francisco Silva General Manager Hyatt Ziva Los Cabos
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所有照片旅客泳池和海滩客房和套房餐饮家庭和游乐区商务中心和活动室
View from our main balcony
TripAdvisor 独家授权的专业照片兹瓦洛斯卡沃斯凯悦酒店
The Swim Up Master King at the Hyatt Ziva Los Cabos
TripAdvisor 独家授权的专业照片兹瓦洛斯卡沃斯凯悦酒店
The Ocean View One Bedroom Master Suite at the Hyatt Ziva Los Cabos
TripAdvisor 独家授权的专业照片兹瓦洛斯卡沃斯凯悦酒店
The Club Ocean View Master Double at the Hyatt Ziva Los Cabos
官方提供的照片兹瓦洛斯卡沃斯凯悦酒店
Aerial view
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Is there a time share presentation after check in like other Mexican resorts?
Hi, I'm wondering, what kind of tequila and whisky do you have in a bar.
Cheap... bring your own! They lie when they say premium - and I'm sure it's watered down.
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Hola Antonio Mercado, gracias por su pregunta. Se le envía una amenidad gratuita de Luna de Miel que incluye un banner en la puerta y un detalle de la cocina personalizado. Por otro lado, contamos con detalles de decoración de habitación con pétalos, cenas románticas y más, a un costo extra. Cuando haya reservado, puede compartirme la información y alertar al equipo de su celebración o si gusta información y precios de los demás paquetes, puede solicitarlos vía mensaje privado. Espero esta información sea de ayuda.
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Hello DugKnight, thanks for your question. There is no restrictions on the bars, actually all cocktails made with international and national premium branded spirits are yours to enjoy as part of your all-inclusive plan. The difference is that Club Members have access to The Club Lounge and may have most variety of liquor, but once again all the bars serve know liquor brands. Hope this helps!
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价位
US$248 - US$1,068 (基于标准间的平均价格)
其他名称
barcelo los cabos palace deluxe hotel san jose del cabobarcelo hotel los cabosbarcelo resort los cabosthe grand baja
原名为
Barcelo Los Cabos Palace Deluxe
位置
墨西哥下加利福尼亚州南下加利福尼亚州洛斯卡布斯圣何塞卡波
客房数量
591
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