Dear saidamelcher, Thank you for taking the time to share with us your impressions, please know your comments are greatly appreciate as are a powerful resource to improve our services. We regret not having exceeded your expectations in your visit. The dress code for our dinner restaurants is for ladies no beach clothing, no sunglasses and no caps; and for gentleman closed shoes, no sleeveless shirts, no sunglasses and no caps, independently of the type of clothing, only had to have those characteristics. Please know it was never an intention to discriminate nor diminish the quality of the attire. On behalf of Hyatt Ziva Los Cabos associates, we hope we can welcome you again soon to erase that bad taste. Regards, Matias K General Manager.
Dear akankshachawla, Thank you for taking the time to share with us a five stars review and for your preference for Hyatt. We are delighted to know our All Inclusive Resort truly exceeded your expectations mainly due the genuine service from the heart our associates provided. On behalf of Hyatt Ziva Los Cabos associates, we hope we can welcome you again soon. Regards, Matias K General Manager.
Dear Tracie B, Thank you for taking the time to share with us a five stars review. We are delighted to know you had a wonderful time and that the service you received at Baja Bar was consistently first class. On behalf of Hyatt Ziva Los Cabos associates, we hope we can welcome you again soon. Regards, Matias K General Manager.
Dear travelbugjune, Thank you for taking the time to share with us your comments as your feedback is a strong resource to improve our service. We highly regret not having exceedded your expectations as we would love to, and please know we have shared your comments to the corresponding managers in order to improve our services. Cordially, Matias K General Manager.
Dear Morlinjon, Thank you for taking the time to share with us your comments of your recent stay, We are delighted to know your stay was wonderful and the atmosphere was exactly what you wanted in your days off. On behalf of Hyatt Ziva Los Cabos associates, we hope we can welcome you again soon. Regards, Matias K General Manager.