Dear Caminant, We want to thank you for sharing your experience with us, at JW Marriott los Cabos we have the commitment to provide memorable experiences and explore all the senses of all our guest providing meal services that be according to the expectations of our guests. The Wifi in the room it is a complimentary benefit for all our Bonvoy member, we invite you to join us to the biggest membership around the world to have this and more benefits in all the portfolio of Marriott Brands. We truly appreciate the time that you took to write this feedback that improves us to continue working hard day by day to have more happy customers like you on property. We will be expecting you soon, Sincerely, Ernesto Alfonsin Reservations & E-commerce Manager
酒店各方面都非常不错!酒店的场地、设施、餐厅和员工都是一流的。甚至在我们离开之前,我们就已经决定下次还来这里了!JW万豪酒店非常适合我们在一周年假期时入住,礼宾员还帮助我们做旅行计划。在我们到达之前,黑兹尔帮我们提供了关于饮食和旅行的优质建议。在San Jose del Cabo,有一天下雨,Lilianna聪明的帮我们调整了旅行计划。泳池的工作人员也很棒。每个人的脸上总是挂着微笑。我们在游泳池和游泳池酒吧玩了很长时间:)罗伯托和古斯塔沃把我们照顾得很好。我们喜欢游泳池边的虾卷!我们真的很喜欢在艺术家咖啡馆吃饭。那里的食物和服务都太好了。他们为庆祝我们结婚周年而准备的甜点使我们大吃一惊。甜点用糖画装饰。这对于我们的旅途来说是一个良好的开端!再次感谢JW工作人员的努力。这家酒店使我们的假期更加难忘。
回复来自洛斯卡沃斯海滩万豪酒店&度假村的Director de Relaciones con Clientesyasbekebisu
2019年9月3日已回复
Dear @Aluongo7, Thank you for your many praises about our staff, food and service. Your intentions to come back to our hotel give us a sense of purpose. We strive on a daily basis to deliver the best possible service to our guests and it is with satisfaction we learn that service lived up to your expectations. We look forward to hosting you again at the JW Marriott Los Cabos Beach Resort & Spa.
Dear Rachelem255, thanks for sharing your experience at JW Marriott los Cabos, your feedback has been passed to the staff of the main desk so we could improve our service. For us it is always a pleasure to host you up, Café des Artiste it is now one of the favorites restaurants in the destination, hoping the next time you visit us you could have the opportunity to visit Nak Grill & Bar or other option for dinner. Until next time, Ernesto Alfonsin Reservations & E-commerce manager
回复来自洛斯卡沃斯海滩万豪酒店&度假村的Director de Relaciones con Clientesyasbekebisu
2019年8月29日已回复
Dear @Maria L, Thank you very much for your review of the JW Marriott Los Cabos. We most certainly appreciate the positive comments. We appreciate the comment regarding the odor of the room and have requested our corresponding department to review this in detail. We look forward to having the opportunity to host you again in the future.
Dear Neo1211: We happy to learn that you enjoyed your stay at the Griffin Club, our Boutique Hotel within the Hotel. It will be a pleasure to share your comments with all team members. Thank you for taking the time to share your travel experience with the TripAdvisor community. Looking forward to host you once again in the near future. Sincerelly, Miguel Mestas General Manager