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Hotel Time (汝来)

34 条点评
在10家汝来酒店排名第5
旅客 (6)
客房和套房 (35)

关于

在 汝来 的 10 家酒店中排名第 5
地点
卫生与卫生
服务
优惠度
酒店设施
客房服务
免费停车
免费高速WiFi
公用Wifi
干洗服务
无烟酒店
残障通道
洗衣服务
自助式洗衣服务
门房服务
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客房特色
客房内冰箱
小吧台
空调
套房
家庭房
无烟房
酒店信息
酒店星级

位置

全屏
联络
PT 12940 Jalan BBN 1/7D, 汝来 马来西亚
以当地语言显示的名称/地址
如何前往
吉隆坡国际机场11公里
梳邦机场43公里
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34 条点评
5问答
0 个房间贴士

点评

旅行者评分
  • 5
  • 11
  • 8
  • 3
  • 7
时节
旅行者类型
语言
已选筛选条件
  • 筛选
  • 中文(简体)
全家在这间酒店住了一个晚上,一开始登记,我们都很高兴可以住在这里。酒店的地板粘着性很强,像有口香糖黐在地上。当我推开滑动门走出走廊,我居然看到三瓶安康啤酒。我的天……我觉得很失望住在这里。2015年5月25日,201号房,房间充满臭味,夜晚闻着很不舒服,可能是啤酒在不断地滴下来。
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回复来自Hotel Time的General ManagerHotelTimeNilai
2015年10月18日已回复
Greetings from Hotel Time Nilai. Thank you for the feedback from your recent stay here at Hotel Time. I wish to apologise for the standard of service you received during your stay. I can assure you this is not our normal standard of service and the necessary action has taken place. We do thank you for your support and hope that the experience you had would not deter you from coming to visit us in the future.
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酒店有潮流、现代的设计风格,但是很多东西让我不太满意。最大的缺点是酒店朝着主街道,街上来往的交通使酒店大多数地方有点吵,甚至在夜里2点也是这样。我的苹果手机无法连接WiFi信号所以不得不用我的平板电脑来处理哪怕一些小问题。考虑到价格是中等,其实在Nilai有更多更好的地方可以选择。
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回复来自Hotel Time的General ManagerHotelTimeNilai
2014年8月13日已回复
Thank you for taking the time to post your review of Hotel Time Nilai on Tripadvisor. I am most grateful for your feedback, which is such a valuable source of information for me, regardless of whether it is good or bad, and helps me monitor the service we provide. I was concerned to read that you were disappointed with the wifi and road sound of your room. As a slightly road side building, we do have a wide cross section of shapes and sizes of accommodation with varying furnishings. I am sorry that this particular room was not to your liking. All our room windows had been design in double glazing witch could reduce almost 20db sound from the road to keep the room in quiet ,to get the best result the windows must close tie with the handle else the the sound proof are unable to function well.. I am very sorry that your experience but thank you for sharing this with us.We will keep improve our hotel service and other immediate and we hope to serve u again in future. Yours sincerely, Kenny General Manager
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酒店房间是全新的,非常棒。一家4口人睡一张特大号床。即使打了2辆出租车,每辆15美元,还是比其他靠近机场的酒店要便宜。酒店离乐购购物中心非常近,交通非常便利!
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回复来自Hotel Time的General ManagerHotelTimeNilai
2014年8月13日已回复
Thank you so much for your lovely review. It is fantastic to read that you had a wonderful stay at the Hotel. It is always wonderful to hear such positive feedback, which serves as a great motivator to my team. It shows them that their passion and efforts to provide exceptional service are appreciated by those who receive it.Our team will do better and serve better in future. I sincerely hope to have the opportunity to personally welcome you back to Hotel Time in the not too distant future. Kind Regards, Kenny General Manager
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入住手续花了不到10分钟。酒店很容易找到。总经理非常乐于助人。唯一的不足之处是没有门铃和小冰箱,活动场所也不多。建议设置一些小咖啡厅和电子按摩椅,并增加一些卫星电视频道。考虑到安全性,应该安排夜间值班保安。总体而言,入住体验还行,酒店也是全新的。——309号房的Danny 309
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回复来自Hotel Time的General ManagerHotelTimeNilai
2014年4月23日已回复
Danny8987, Thank you for your review of Hotel Time Nilai. I am glad that we were able to provide you with yet memorable experience on your trip to Nilai. We hope that you will continue to consider us your hotel of choice,your advise Mini Fridge,electric massage chair etc.. will be our priority upgrate. be it for business or leisure, and look forward to the opportunity of serving you again soon. Best regards Kenny
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尽管我在一个月前就预订了,入住的时候还是等了半个小时。他们竟然说是因为客人们要求晚点退房,真是很没有说服力的借口。房间看起来很干净但是里面竟然有蚂蚁,还是黑色的有点大的那种蚂蚁。能看到它们在角落的墙上和地板上爬,特别是厕所里。厕所的门关不上。热水不总是热的。水很快就凉了。手机信号超级差。在房间里没办法打电话,房间里没有路由只有无线网络可以用。
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回复来自Hotel Time的General ManagerHotelTimeNilai
2013年12月11日已回复
Dear Anilicious, Thank you for choosing to stay with us during your recent trip in Nilai. I apologise for not meeting all your expectations and am delighted to read your compliments on the Guest Services and Housekeeping team’s service. We are sorry our bathroom and phone signal was not in good condition and working well. Our maintenance team and QC after reading your review to ensure its good running order. Please do not hesitate to approach any one of the team should you encounter any inconveniences in future and we will address the issues immediately. Once again, we appreciate your support and hope for future opportunities of serving you. Best regards, Kenny General Manager
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上一页
价位
US$15 - US$34 (基于标准间的平均价格)
位置
马来西亚森美兰州Seremban District汝来
客房数量
42
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