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幻想世界酒店 (埃德蒙顿)
Fantasyland Hotel & Resort

旅客 (589)
360
全景 (11)
客房和套房 (529)

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地点
卫生与卫生
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客房服务
餐厅
酒吧/大堂
免费高速WiFi
免费停车
会议室
会议设施
儿童活动 (适合儿童/家庭)
允许携带宠物 (可带狗/宠物)
公用Wifi
宴会厅
干洗服务
提供上网服务的商务中心
提供早餐
无烟酒店
残障通道
洗衣服务
温水浴池
电动汽车充电站
精通多国语言服务人员
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2,751 条点评
1,003 张照片
15问答
0 个房间贴士
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  • 中文(简体)
出差在一间双人房房间里待了一晚。发现房间干净,床舒适。发现噪音很容易从走廊和房间的上方/下方/旁边传播。浴室需要更新。盆柜都在我的腰部以下,我才5尺5!我知道我的雇主得到了一个不错的价格,而且我自己也从来没有因为定价而留下来。我知道我的房间通常是什么样的,我觉得这家旅馆很贵,但可能还包括我不知道的购物附带福利。
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回复来自幻想世界酒店的General ManagerFantasyland H
2017年6月16日已回复
Hello 310amyv, Thank you for sharing your experience with us! We are happy to hear that the cleanliness and comfort met your needs. We really appreciate the feedback as we are always looking for ways to improve our services to provide our guests with a memorable experience. The convenience of being directly attached to the West Edmonton Mall is definitely one of the key benefits of staying at the Fantasyland Hotel. We thank you again for your review and we hope to see you again!
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这客房是和两对情侣共享的。我们注意到好莱坞客房并没有那么整洁。真皮沙发凹陷很严重,墙面很脏,沾满指纹印。不过波利尼西亚客房就很整洁舒适。我们去了酒店旁边的休息室L1。员工超级热情友善!我们会在L2享用圣诞晚餐,届时我会再写一篇点评。总之,住得很开心。只希望我们能收到一个更好的客房折扣,考虑到清洁问题,而且是圣诞节期间。
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回复来自幻想世界酒店的General ManagerFantasyland H
2017年6月14日已回复
Hello Devyn S, We are glad you chose to stay with us during your Christmas holiday time, and that you enjoyed your time at the L2 Grill. We are sorry to hear about the cleanliness of your one of your rooms as our standard of cleanliness is to be higher than what you experienced. It is great that you were able to experience a couple different themes while staying with us. Perhaps next time you can try our romantic Roman theme. Also, when it comes to our rates, they are constantly changing and during those busy seasons, like christimas, those rates typically go up. We do suggjest booking well in advance for those busier times to lock in a lower rate. Thank you for your feedback and we hope to see you again.
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我们在出发前几个月定了那里的主题套房。我们还特地给酒店打了电话,确认是否有给我们孙子的双人床和按摩浴缸。电话里说都有,但是到了之后却没有按摩浴缸,我们要求换房间,但是酒店要我们加钱。我们很失望,本来酒店应该记录下来我们的电话内容的,而且我们确实打了电话。最后他们愿意与我们解决分歧。这里的房间服务很不错,价格也合理。上菜比较快而且才也蛮新鲜的还热着。强烈推荐。这里看电影的费用比较贵。这里的房间需要升级一下了。
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回复来自幻想世界酒店的General ManagerFantasyland H
2017年5月28日已回复
Hello lovetoeatout2015, We are so sorry to hear about the miscommunication that you experienced with us in regards to your room type. We try our very best to be sure everything is clear when you reserve with us, but sometimes it doesn't go that smoothly, so we apologize for any inconvenience. We are glad that you enjoyed the room service though. We will be sure to let our chefs know. Some of our rooms, over the last few years have been renovated. Perhaps next time you could try out our Modern Polynesians or Roman rooms. And currently we are in process of making more Space rooms, which I am sure the grandchildren would enjoy. Thank you for sharing your experience with us, we truly appreciate the feedback.
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最近在波西尼亚家庭房住了3晚,装修偏老旧,不是最新设计的那种时尚的波西尼亚风格,不过我们很喜欢。这种旧式的客房还留存着一个可供4人使用的按摩浴缸,随着客房翻新,这种浴缸可能就没有了。这个浴缸空间很大,足够我那3个小孩在里面玩耍、看电影。住在这里的每晚都可以免费去水上公园、河娱乐公园或者专业的迷你高尔夫球场或电影院。客房维护的很好,客房服务也不错,免费的早餐也很棒,还有景点也都非常棒。海狮表演很棒,购物区丰富多样,我们最喜欢的还是水上公园。强烈推荐来这里。
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回复来自幻想世界酒店的General ManagerFantasyland H
2017年5月26日已回复
Hello Terra P, Thank you so much for sharing your experience with us! We are happy to hear you enjoyed your stay and took advantage of the attraction passes. The hotel offers promotions and discounted packages that can include attraction passes and buffet breakfast with your stay, perfect for a fun-packed family vacation. The direct indoor access between the hotel and the mall make it super convenient to travel between the hotel and all the attractions & services the West Edmonton Mall has to offer as you don't have to worry about transportation arrangements! We thank you again for taking the time to leave us a review and we look forward to your next visit!
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这些点评为英文的机器翻译。 显示机器翻译?
我们来逃避冬天。 。 。从来没有出去过4天。房间价格高于该地区的其他酒店,但由于房间和服务的位置和质量,这是值得的。
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TripAdvisor 独家授权的专业照片幻想世界酒店
The Space Themes Room at the Fantasyland Hotel
TripAdvisor 独家授权的专业照片幻想世界酒店
The Roman Themed Room at the Fantasyland Hotel
TripAdvisor 独家授权的专业照片幻想世界酒店
The Igloo Themed Family Room at the Fantasyland Hotel
TripAdvisor 独家授权的专业照片幻想世界酒店
The Executive Room with Bunks at the Fantasyland Hotel
TripAdvisor 独家授权的专业照片幻想世界酒店
The Truck Themed Room at the Fantasyland Hotel
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it the waterpark open on christmas day for hotel guests?
what room/theme room does have a view?
The luxury truck theme room is s corner room, so it has a nice view!
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Is there shuttle service from the airport and who do I contact .
Edmonton sky shuttle, must be arranged 24 hours in advance. There is a Per person fee.
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We are in our 50s, and a credit card was indeed a requirement. I have a credit card but only use it for such purposes. There is no fee. Check with your bank.
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Is there a fridge in the room?
yes there are mini fridges
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价位
US$143 - US$266 (基于标准间的平均价格)
其他名称
fantasyland hotel and resortfantasyland hotel edmonton
位置
加拿大艾伯塔埃德蒙顿
客房数量
355
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