住此酒店经local tour company Aurora village 订、六人入住分别分开各房不同楼层,有一间房间的冰桶入有食剩嘅薯条及茄酱!核突到难以置信!另一房间枱灯又坏咗,要等人维修。 由于Aurora village 工作人员把我们租用衣服放错在另外客人的房间,到了front desk 要求帮忙,等Aurora village 员工处理其间,因为等了好一阵子,见到枱上面有一壶热水一壶咖啡,试图取热水食药,但发现没有水,请求员工加水,但她的回应是,每天只放一壶及没有refill服务,请求他用office 水机给一杯水给我,她回应这不是我的工作。请问这服务水平是否垃圾级别。
Dear Guest, Thank you for your review and comments. Just so you are aware we do not have Wicked Café here is Yellowknife. I think your review is for one of our sister hotels in the south. Again, thank you for the review. I hope your day will be an awesome one.
Dear Myles, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
Dear Michelle, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
We appreciate the time and effort you have taken to write and inform us of your experience. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!